Hyderabad Telangana Trust safety Jobs – 233 Open Jobs Today

Quality Auditing Associate Manager
Accenture —Hyderabad, Telangana
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Data analysis skills
Sr. Manager- Integration (Electronic and Mechanical) Engineering
Schneider Electric —Hyderabad, Telangana
- Online application
- System design
- English
- Communication skills
MIS Analyst
IntouchCX —Hyderabad, Telangana
- Full-time
- Google Suite
- Microsoft Excel
- Master's degree
8d
Senior Quality Assurance Analyst
IntouchCX —Hyderabad, Telangana
- Full-time
- Customer service
- 12th Pass
- Communication skills
4d
Business and Operations Head
SANDBLAZE DIGITALS PRIVATE LIMITED —Hyderabad, Telangana
- ₹21,519.67 - ₹98,367.46 a month
- Full-time
- Microsoft Word
- Microsoft Office
- Bachelor's degree
Quick apply
3d
Manager Manufacturing Production
Schneider Electric —Hyderabad, Telangana
- Online application
- English
- Manufacturing
- Leadership
Subject Matter Expert
IntouchCX —Hyderabad, Telangana
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Customer service
7d
Delivery Operations Senior Analyst
Accenture —Hyderabad, Telangana
- Full-time
- Management
- Leadership
Business Analyst
IntouchCX —Hyderabad, Telangana
- Full-time
- Computer Science
- PMP
- Bachelor's degree
7d
Workforce Manager
IntouchCX —Hyderabad, Telangana
- Full-time
- Computer Science
- Analysis skills
- Bachelor's degree
Lead AI Product Manager
hirezy.ai —Hyderabad, Telangana
- ₹8,00,000 - ₹20,00,000 a year
- Full-time
- Hybrid work
- Salesforce
- Databases
- Analysis skills
Quick apply
9d
Product Trainer
IntouchCX —Hyderabad, Telangana
- Full-time
- Google Suite
- Customer service
- Microsoft Office
12d
Training and Quality Assurance Lead
IntouchCX —Hyderabad, Telangana
- Weekend availability
- Microsoft Word
- Google Suite
- Microsoft Excel
11d
Logistics Specialist
ADSIPL - Telangana —Hyderabad, Telangana
- Full-time
- Microsoft Word
- Microsoft Excel
- Oracle
Project Coordinator
JLL —Hyderabad, Telangana
- Customer service
- Presentation skills
- Bachelor's degree
- Health insurance
6d
Measurement & Report Analyst
Accenture —Hyderabad, Telangana
- Full-time
- Microsoft Excel
- SQL
- AWS
QA Automation Developer
IntouchCX —Hyderabad, Telangana
- Full-time
- Computer Science
- Analysis skills
- Bachelor's degree
4d
DGM- Methods and Industrial manufacturing
Schneider Electric —Hyderabad, Telangana
- Online application
- Engineering
- English
- Master's degree
Associate Director of Talent Acquisition
IntouchCX —Hyderabad, Telangana
- Full-time
- Project management
- Bachelor's degree
- Human resources
Sr. Manager Customer Complaint Management
Schneider Electric —Hyderabad, Telangana
- Online application
- English
- Electrical experience
- Bachelor's degree

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Quality Auditing Associate Manager

Accenture -
Hyderabad, Telangana

Apply Now

Job details

Full-time

Qualifications

Microsoft Powerpoint
Google Docs
Microsoft Excel
Data analysis skills
Quality assurance
Communication skills

Full job description

Skill required: Trust & Safety - Content management
Designation: Quality Auditing Associate Manager
Qualifications:Any Graduation
Years of Experience:10 to 14 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. You will be responsible for the quality assurance of Content Moderation whose role includes analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual and you may be exposed to flashing lights or contrasting light and dark patterns. Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accenture’s well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being.
What are we looking for? Content Moderation: Understanding of content moderation guidelines and policies specific to the platform or industry. Familiarity with various types of online content, including text, images, videos, and audio. Policy Interpretation: Ability to interpret and apply content moderation policies consistently and accurately. Communication Skills: Excellent verbal and written communication skills to deliver engaging refresher sessions. Active listening skills to understand reviewer questions and concerns. Engage in client discussion for process improvement sessions. Quality Assurance: Knowledge of quality assurance processes and best practices for maintaining content standards. Proficient in Ms. Excel/PPT/Word and/or Google Sheets/Docs/Slides with advanced skills to create reports. Data analysis skills to interpret quality metrics and make data-driven improvements. Conduct RCA, provide feedback, manage coaching logs. Cultural Sensitivity and Resilience: Awareness of and respect for diverse cultures, backgrounds, and perspectives in training delivery. Strong coping, emotional resilience, and stress-management skills. Data Analysis: Basic data analysis skills to identify trends, patterns, and areas of improvement, using MS Excel or Google sheets. Capability to assess the potential risks associated with various types of content via data analysis Attention to Detail: Keen eye for identifying inappropriate, offensive, or harmful content. * Decision Making: Skill in making well-informed and consistent content approval or rejection decisions.
Roles and Responsibilities: •* Assess the quality of analysts on the project * Meet volume and quality targets for all quality assurance audits * Develop and maintain knowledge of client and their business needs processes * Develop and maintain an understanding of client Service Level Agreements and department s key performance requirements * Develop and maintain product knowledge, industry knowledge, and business and professional skills by participating in on the job and classroom trainings * Participate in Process Calibration sessions with Clients and Cros Vendor * Take accountability for effectively handling escalations * Identify root causes for business related issues and recommend solutions to improve overall client satisfaction * Assist with monitoring and tracking incidents to ensure timely resolution * Deliver individual and group feedback, provide coaching sesions, motivating, and encouraging analysts to improve performance. * Responsible for Quality Audits ensuring service meets the Client and Org Goals and standards of quality. * Need to enforce the defined policy guidelines for al workflows assigned under Content Moderation scope. * Need to ensure timely Quality insights are shared to drive proces improvements * Should ensure timely feedback and individual performance development is tracked and reported * Should work with core Operations Team and drive over all quality standards defined as per the process

Any Graduation

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Refine Your Search

trust safety jobs in hyderabad telangana

Quality Auditing Associate Manager

Sr. Manager- Integration (Electronic and Mechanical) Engineering

MIS Analyst

Senior Quality Assurance Analyst

Business and Operations Head

Manager Manufacturing Production

Subject Matter Expert

Delivery Operations Senior Analyst

Business Analyst

Workforce Manager

Lead AI Product Manager

Product Trainer

Training and Quality Assurance Lead

Logistics Specialist

Project Coordinator

Measurement & Report Analyst

QA Automation Developer

DGM- Methods and Industrial manufacturing

Associate Director of Talent Acquisition

Sr. Manager Customer Complaint Management

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