Perungudi, Chennai, Tamil Nadu Senior software engineer Jobs – 855 Open Jobs Today

Software Engineering Lead - Contact Center, Genesys, IVR
Optum —Chennai, Tamil Nadu
- Full-time
- Azure
- DevOps
- AWS
- Health insurance
Senior Software Engineer I
IGT —Chennai, Tamil Nadu
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- Software development
- APIs
Custom Software Engineer
Accenture —Chennai, Tamil Nadu
- Full-time
- Master's degree
- Analysis skills
- Bachelor's degree
Software Engineering & Development - Mainframe - Senior Associate
State Street —Chennai, Tamil Nadu
- Full-time
- Analysis skills
- Software development
- Agile
- Health insurance
Senior Software Developer
ZeroNorth —Thoraipakkam, Chennai, Tamil Nadu
- Analysis skills
- Continuous improvement
- Mentoring
6d
Senior Software Engineer - API
U.S. Bank National Association —Chennai, Tamil Nadu
- Full-time
- Computer Science
- DevOps
- Java
Senior Generative AI Engineer
Cyrino LLC —Chennai, Tamil Nadu
- Full-time
- Azure
- Computer Science
- Master's degree
Quick apply
11d
Senior Engineer II-Software
Microchip Technology —Chennai, Tamil Nadu
- Full-time
- Windows
- Bachelor's degree
- Scripting
Senior Software Engineer - Remote
Med-Metrix —Chennai, Tamil Nadu
- Full-time
- Remote
- Azure
- Customer service
- Microsoft Office
Senior Software Engineer
Barry-Wehmiller International Resources —Ekkattuthangal, Chennai, Tamil Nadu
- Full-time
- Computer Science
- Software troubleshooting
- SQL
Quick apply
Senior Staff Engineer - Enterprise Platform
Altimetrik Corp —Chennai, Tamil Nadu
- Computer Science
- ERP systems
- Master's degree
Senior Software Engineer - AWS, Terraform, Python and GitHub Actions
Optum —Chennai, Tamil Nadu
- Full-time
- DevOps
- Engineering
- System design
- Health insurance
Senior Engineer
Altimetrik Corp —Chennai, Tamil Nadu
- Computer Science
- Master's degree
- Bachelor's degree
Java Engineering Lead - Senior Vice President
Citi —Chennai, Tamil Nadu
- Full-time
- Java
- Master's degree
- Bachelor's degree
Senior Software Engineer
Siemens —Chennai, Tamil Nadu
- Full-time
- Bachelor's degree
- Communication skills
13d
Senior Software Engineer
Perfint Healthcare Pvt Ltd —Chennai, Tamil Nadu
- ₹7,00,000 - ₹8,00,000 a year
- Full-time
- Azure
- C++
- APIs
- Health insurance
- Flexible schedule
Quick apply
Senior C# Developer
RekNomics —Chennai, Tamil Nadu
- Up to ₹35,00,000 a year
- Full-time
- Computer Science
- Windows
- Bachelor's degree
Quick apply
Senior Software Engineer - Tableau Developer
CGI —Chennai, Tamil Nadu
- Full-time
- Oracle
- Computer Science
- Databases
Quick apply
Senior Software Engineer-Data Engineering
Caterpillar —Chennai, Tamil Nadu
- Full-time
- Azure
- Computer Science
- DevOps
Senior Software Engineer II
RX —Chennai, Tamil Nadu
- Full-time
- System design
- Java
- SQL
- Health insurance
- Paid time off

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Software Engineering Lead - Contact Center, Genesys, IVR

Optum -
Chennai, Tamil Nadu

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Job details

Full-time

Benefits

Health insurance

Qualifications

TensorFlow
CI/CD
Cloud infrastructure
Azure
Ansible
PyTorch
Relational databases
Call centre
Enterprise Software
DevOps
UNIX
Git
Google Cloud Platform
AWS
IVR
Bachelor's degree
Terraform
Continuous integration
Splunk
Perl
Natural language processing
Scripting
GitHub
Agile
Predictive analytics
IT
Linux
Service-oriented architecture
Chef
AI
Jenkins
Python
PowerShell

Full job description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

We are seeking an experienced professional to join our team as a Senior Contact Center / IVR Engineer with AI Expertise. This role involves managing and supporting contact center technologies, monitoring tools, cloud infrastructure, and integrating AI-driven solutions for automation and analytics. The ideal candidate will have a strong background in IVR systems, cloud platforms, and AI technologies, with proven experience in operations and monitoring enterprise applications.

Primary Responsibilities:

Design, implement, and maintain contact center solutions, including Genesys IVR systems
Configure and manage monitoring tools such as Splunk, Zabbix, Grafana, and Dynatrace for proactive system health checks
Integrate AI-based solutions for call routing, voice analytics, and predictive monitoring
Support operations for contact center services and ensure high availability and performance
Manage CI/CD pipelines using Jenkins and GitHub Actions for deployment automation
Collaborate with cross-functional teams to ensure smooth integration with public cloud platforms (Azure, Google Cloud, AWS)
Develop and maintain scripts for automation and operational efficiency
Monitor enterprise applications across cloud and on-prem environments
Participate in Agile ceremonies and contribute to continuous improvement initiatives
Provide technical leadership and mentor junior team members
Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regard to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
Design, develop, and deploy AI-powered solutions using no-code, low-code, and advanced platforms, translating business needs into scalable applications that enhance products, workflows, and decision-making.
#ETIPS

Required Qualifications:

Bachelor's degree or equivalent experience
8+ years of IT experience in contact center or Genesys IVR
3+ years of experience with monitoring tools (Splunk, Zabbix, Grafana, Dynatrace APM)
3+ years of operations experience in contact center services
3+ years of Jenkins & GitHub Actions CI/CD experience
2+ years of experience with public cloud platforms (Azure, Google, AWS)

2+ years of experience with Agile methodologies
2+ years of monitoring enterprise applications across cloud and on-prem data centers
1+ year of experience with scripting languages (Perl, Python, PowerShell)

1+ year of experience with relational database programmatic interaction

Experience with AI/ML concepts (e.g., NLP, predictive analytics, conversational AI)
Solid knowledge of Linux/Unix

Preferred Qualifications:

Cloud certifications: Azure/Google DevOps Engineer Expert
Experience with application and security logging
Experience with scripted environments and configuration as code
Experience leading small teams
Hands-on experience with AI frameworks (TensorFlow, PyTorch) and chatbot platforms
Infrastructure as Code (IAC) experience (Terraform)
Knowledge of Chef/Ansible and Git (GitHub contributions preferred)
Advanced monitoring tools experience (Splunk Observability, Splunk On-call)

Familiarity with SOA and real-time automated metrics/reporting

Why Join Us?

Opportunity to work on cutting-edge contact center technologies and AI-driven automation.
Collaborative team environment with growth opportunities.
Exposure to multi-cloud environments and modern DevOps practices.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

#Gen

Apply Now

Refine Your Search

senior software engineer jobs in perungudi, chennai, tamil nadu

Software Engineering Lead - Contact Center, Genesys, IVR

Senior Software Engineer I

Custom Software Engineer

Software Engineering & Development - Mainframe - Senior Associate

Senior Software Developer

Senior Software Engineer - API

Senior Generative AI Engineer

Senior Engineer II-Software

Senior Software Engineer - Remote

Senior Software Engineer

Senior Staff Engineer - Enterprise Platform

Senior Software Engineer - AWS, Terraform, Python and GitHub Actions

Senior Engineer

Java Engineering Lead - Senior Vice President

Senior Software Engineer

Senior Software Engineer

Senior C# Developer

Senior Software Engineer - Tableau Developer

Senior Software Engineer-Data Engineering

Senior Software Engineer II

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