India Helpdesk associate Jobs – 255 Open Jobs Today

Purchasing & Procurement Associate (Legal Experts, Contract Management, Acquisition)
Wolters Kluwer —Pune, Maharashtra
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
14d
Managed IT Services, Senior Associate
RSM —Hyderabad, Telangana
- Full-time
- Microsoft Outlook
- Software troubleshooting
- Windows
P2 Associate Manager - Customer Support
PayU —Gurugram, Haryana
- Microsoft Powerpoint
- CRM software
- Microsoft Excel
Security Administration Services Helpdesk – Sr Associate
State Street —Bengaluru, Karnataka
- Full-time
- Computer Science
- Software troubleshooting
- B.Sc
- Health insurance
Associate - Procurements Operations (6 months fixed-term contract)
Adidas —Chennai, Tamil Nadu
- English
- Bachelor's degree
Procure to Pay Operations Associate
Accenture —Bengaluru, Karnataka
- Full-time
- Finance
- Bachelor's degree
- Communication skills
Security Adminstration Services Helpdesk – Sr Associate
State Street —Bengaluru, Karnataka
- Full-time
- Computer Science
- Software troubleshooting
- B.Sc
- Health insurance
Sr. Associate - F&A - AP 5B
Genpact India Pvt. Ltd. —Lucknow, Uttar Pradesh
- Full-time
- Hybrid work
- English
- Microsoft Office
- Finance
Quick apply
SCS Product Support Analyst, Associate
Infor —Bengaluru, Karnataka
- Weekend availability
- Hospitality
- Software troubleshooting
- Customer service
- Flexible schedule
Senior Helpdesk Analyst
SolarWinds —Bengaluru, Karnataka
- Microsoft Powerpoint
- Azure
- Microsoft Outlook
Quick apply
12d
Desktop Support Engineers (2)
Allengers Infotech —Chandigarh, Chandigarh
- Full-time
- Oracle
- Computer Science
- Software troubleshooting
- Work from home
Senior Associate – Accounts Payable
Solenis —Hyderabad, Telangana
- Full-time
- Hybrid work
- Commuter assistance
- Health insurance
Sr. Technology Associate/Specialist
Colgate-Palmolive —Mumbai, Maharashtra
- Software troubleshooting
- English
- Bachelor's degree
Delivery Operations Associate Manager
Accenture —Jaipur, Rajasthan
- Full-time
- English
- Finance
- Master's degree
Helpdesk Senior Associate - ITIL
NTT Ltd —Bengaluru, Karnataka
- Rotational shift
- Software troubleshooting
- Writing skills
- Windows
HR Service Delivery Associate
Accenture —Bengaluru, Karnataka
- Full-time
- Microsoft Excel
- Oracle
- Microsoft Outlook
Helpdesk Senior Associate - Mac Support
NTT Ltd —Bengaluru, Karnataka
- Rotational shift
- Software troubleshooting
- Writing skills
- Microsoft Office
IT Executive
N.R Doshi and Associates LLP —Ahmedabad, Gujarat
- ₹30,000 - ₹40,000 a month
- Full-time
- Azure
- Microsoft Outlook
- Computer Science
Quick apply
SME/Senior associates - Employee Helpdesk
Tata Consultancy Services —Mumbai, Maharashtra
- Management
- Analysis skills
- Bachelor's degree
14d
Associate Trainee-Enterprise Helpdesk
Stratacent —Pune, Maharashtra
- Weekend availability
- Azure
- Computer Science
- Software troubleshooting
- Commuter assistance
Quick apply

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Purchasing & Procurement Associate (Legal Experts, Contract Management, Acquisition)

Wolters Kluwer -
Pune, Maharashtra

Apply Now

Job details

Full-time
14 days ago

Qualifications

Microsoft Powerpoint
Microsoft Word
Contract management
Microsoft Excel
Oracle
Microsoft Outlook
Law
Docusign
Procurement
SAP
Microsoft Office
Analysis skills
Bachelor's degree
AI
Communication skills
Senior leadership
Time management

Full job description

Job Description summary

The Center of Excellence part of our Global Business Services divisions supports our worldwide sourcing and procurement activities. The activities managed within the CoE are deal support, PR to PO process, reporting & analytics, contract management, tooling support & administration and customer & buying experience services.

We are looking for someone with an interest in learning various aspects of procurement operations including a knack of providing excellent customer experience to our internal and external stakeholders.

The candidate would spend time of minimum three-six months on each sub-function and learn various aspects of purchasing and contract lifecycle management and expected to provide ideas and brainstorm with colleagues in the following areas:

Process improvement
Enhanced customer service
Transaction quality

Job Description

Business Title: Purchasing and Procurement Associate

The associate is responsible to enable the internal Business Partner to comply to Contract related accountabilities, to maximize the benefit of the agreement & ensure continuous adaptation of the contract to the changing status quo.

Roles & Responsibilities:

Key accountabilities:

Calendar planning & renewal

Work on transactions for assigned sub-function such as procurement helpdesk, contract administration, procurement operations, sourcing support, catalog management, etc.
Create contract records and route contracts for approvals and execution
Add/Update metadata and alerts for contracts
Ensure timely approval and execution of contracts
Collaborate with internal teams and stakeholders on contract renewals and requisition review
Abstract and migrate contracts into contract repository
Maintain business documents – Contract repository and any supporting documents for purchase
Contribute to SOPs and workflows for process documents
Manage adhoc projects and queries related to contract search/analysis
Highlight and escalate roadblocks/bottleneck for any processes/requests
Suggest and contribute to process improvement initiatives

Key competencies:

Hands on experience in Coupa and/or alternative tools e.g., Icertis, Ariba, SAP, Oracle
Experience with E-signature tools like Adobe Sign, DocuSign is preferred
Candidates with procurement experience and reading, understanding of commercial contractual terms and conditions experience is necessary
Proven strong analytical ability to solution problems and drive results
Knowledge of procurement and customer services processes
Ability to collaborate, build trusted relationships with, and drive action among cross-functional teams and SMEs
Strong process acumen
Great network orchestrator, energetic and team spirit
Strong interpersonal and communication skills
Knowledge of Microsoft Office and relevant IT tools

Other duties:

Proactively pursues professional development activities (e.g., reviewing professional publications, establishing personal networks)
Manages time and company resources appropriately
Performs other duties as requested by senior leadership

Education and experience

Minimum: Bachelor’s Degree in any discipline, while a law degree is not a prerequisite, candidates with a legal background will be given preference.

Minimum Experience: 1-2 years of contract management experience managing internal/external relationships, including:

Collaborating with cross-functional international stakeholders across the company
Collaborating with people from a variety of diverse backgrounds and cultures
Collaborating with multiple internal teams
Demonstrating excellent written and verbal communication
Demonstrating organizational, time management, and multi-tasking skills
Utilizing the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, MS Teams, etc.)

Shift timings

Candidates should be willing to work from office (3 days a week) and flexible in working multiple shifts to support other offices of Wolters Kluwer, shift timings mentioned below

3 pm IST to 12 am IST
6 pm IST to 3 am IST

Our Interview Practices
To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Apply Now

Refine Your Search

helpdesk associate jobs in india

Purchasing & Procurement Associate (Legal Experts, Contract Management, Acquisition)

Managed IT Services, Senior Associate

P2 Associate Manager - Customer Support

Security Administration Services Helpdesk – Sr Associate

Associate - Procurements Operations (6 months fixed-term contract)

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