Hyderabad Telangana Associate scientist Jobs – 77 Open Jobs Today

Business Intelligence Engineering Manager, Workforce Intelligence
ADCI HYD 13 SEZ —Hyderabad, Telangana
- Full-time
- Customer service
- SQL
- Machine learning
12d
Associate Value & Access Insights
Amgen —Hyderabad, Telangana
- Microsoft Access
- Azure
- Computer Science
7d
On Job Trainee
Pulsus Group —Hyderabad, Telangana
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Senior Associate Data Scientist
ProArch —Hyderabad, Telangana
- Full-time
- Hybrid work
- Azure
- Computer Science
- Master's degree
Quick apply
Internal Audit - Hyderabad - Associate - Technology Audit
Goldman Sachs —Hyderabad, Telangana
- Management
- Java
- Master's degree
- Health insurance
Associate Scientist
Aragen Life Sciences —Hyderabad, Telangana
Lead Data Scientist
TriNet —Hyderabad, Telangana
- Azure
- Doctoral degree
- Computer Science
- Health insurance
Associate Machine Learning Engineer
Amgen —Hyderabad, Telangana
- Computer Science
- Master's degree
- Databases
Medical Review Senior Associate Scientist
Amgen —Hyderabad, Telangana
- Medicine
Analytics Engineer III
Bristol-Myers Squibb —Hyderabad, Telangana
- Email
- Hybrid work
- Azure
- Doctoral degree
- Computer Science
Data Scientist
Cohere Health —Hyderabad, Telangana
- SQL
- AWS
- Machine learning
Senior Data Scientist
TriNet —Hyderabad, Telangana
- Azure
- Doctoral degree
- Computer Science
- Health insurance
Principal RWE Scientific Research Analyst
Novartis —Hyderabad, Telangana
- Full-time
- Doctoral degree
- Research
- Master's degree
2d
Software Development Manager – Workforce Intelligence Platform
ADCI HYD 13 SEZ —Hyderabad, Telangana
- Full-time
- Management
- Customer service
- Team management
6d
Research Associate-Analytical Chemist
Cheminova India Limited —Hyderabad, Telangana
- Full-time
- Master's degree
- Communication skills
- Flexible schedule
Quick apply
Data and Analytics, Supervisor 1
RSM —Hyderabad, Telangana
- Full-time
- Azure
- Computer Science
- DevOps
Senior Research Associate (Operator) & Associate Scientist
Jeevan —Hyderabad, Telangana
- Master's degree
- Bachelor's degree
Asset & Wealth Management - PWM Client Communications - Associate - Hyderabad
Goldman Sachs —Hyderabad, Telangana
- Computer Science
- B.Sc
- Java
- Health insurance
Compliance Engineering - Software Engineer - Associate - Bengaluru
Goldman Sachs —Hyderabad, Telangana
- Computer Science
- Java
- Master's degree
- Health insurance
Compliance Engineering - Neon Platform - Associate - Hyderabad
Goldman Sachs —Hyderabad, Telangana
- Doctoral degree
- Computer Science
- Master's degree
- Health insurance

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Business Intelligence Engineering Manager, Workforce Intelligence

ADCI HYD 13 SEZ -
Hyderabad, Telangana

Apply Now

Job details

Full-time
12 days ago

Qualifications

MATLAB
Data modelling
Business intelligence
SAS
Customer service
Data structures
R
Tableau
Performance management
SQL
Machine learning
ETL
Weka
Data visualization
AI
Data warehouse
Python
Analytics

Full job description

DESCRIPTION

Amazon Customer Service handles hundreds of millions of customer contacts each year across every Amazon business. As AI increasingly assists with transactional work, Customer Service Associates (CSAs) will spend more time exercising judgment, solving ambiguous problems, and delivering experiences that build customer trust and loyalty.

Our Associate Experience organization owns the products, intelligence systems, and experiences that determine how CSAs onboard, learn, receive coaching, improve performance, and collaborate with AI. We are investing in building Workforce Intelligence capabilities that continuously learn from associate interactions, identify opportunities for improvement, and deliver the right intervention at the right time.

We are seeking an experienced Business Intelligence Engineering Manager to establish and lead Workforce Intelligence within Customer Service.

You will own the intelligence foundation powering onboarding, learning, coaching, performance management, and workforce experience initiatives for hundreds of thousands of associates globally. You will bring together signals spanning associate journeys, workflow interactions, behavioral patterns, performance trends, operational metrics, and feedback mechanisms to develop a holistic understanding of the workforce experience.
This role sits at the intersection of product, analytics, behavioral science, operations, and applied science. You will partner closely with Product Managers, Engineers, Applied Scientists, Operations leaders, Routing teams, Workforce Planning, and Quality organizations to identify the drivers of associate effectiveness, quantify their impact on customer outcomes, and influence investments across Customer Service.

The current capability does not exist in the form it needs to. This role will help establish the long-term vision for Workforce Intelligence, build the team, and define the measurement, experimentation, and recommendation systems that enable Customer Service to continuously improve associate effectiveness, satisfaction, and customer outcomes at scale.

Key job responsibilities
> Build and lead a high-performing team of Business Intelligence Engineers.
> Define the long-term strategy for Workforce Intelligence and establish scalable mechanisms for measurement, experimentation, and insight generation.
> Develop workforce intelligence models, experimentation frameworks, recommendation systems, and behavioral insights that improve learning, coaching, performance, and satisfaction outcomes.
> Partner with Applied Scientists to operationalize predictive models, causal analyses, and other advanced analytical techniques that identify drivers of associate effectiveness.
> Work closely with Product and Engineering teams to embed intelligence directly into associate experiences and workflows.
> Influence senior leaders across Customer Service by translating complex analyses into actionable recommendations that improve associate capability, customer outcomes, and operational efficiency.
> Hire and develop technical talent while helping establish Workforce Intelligence as a strategic capability within Customer Service.

BASIC QUALIFICATIONS

7+ years of business intelligence and analytics experience
5+ years of delivering results managing a business intelligence or analytics team, including employee development and performance management experience
Experience with SQL
Experience with ETL
Experience with data visualization using Tableau, Quicksight, or similar tools
Experience with R, Python, Weka, SAS, Matlab or other statistical/machine learning software

PREFERRED QUALIFICATIONS

4+ years of working with very large data warehousing environment experience
10+ years of data warehouse technical architectures, data modeling, infrastructure components, ETL/ ELT and reporting/analytic tools and environments, data structures and hands-on SQL coding experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apply Now

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