Rj E commerce specialist Jobs – 33 Open Jobs Today

Customer Support Specialist (Order & Vendor Operations)
https://tumgifts.com/ —Jaipur, Rajasthan
- ₹15,000 - ₹20,000 a month
- Weekend availability
- Customer service
- 12th Pass
- Bachelor's degree
- Cell phone reimbursement
Quick apply
E-Commerce Executive
DA AFK Ventures Private Limitd —Jaipur, Rajasthan
- ₹20,000 - ₹35,000 a month
- Full-time
- Sales
- Customer service
- Bachelor's degree
Quick apply
18h
Facebook Ads Buyer (Meta Ads Specialist)
QuickFlo —Jaipur, Rajasthan
- ₹25,000 - ₹50,000 a month
- Full-time
- APIs
- In-person
Quick apply
IT Support Executive
Spicetech IT Solutions Pvt. Ltd. —Kota, Rajasthan
- ₹15,000 - ₹25,000 a month
- Full-time
- Software troubleshooting
- Customer service
- Research
Quick apply
Front Line Manager - F&A - I2C 4B
Genpact India Pvt. Ltd. —Jaipur, Rajasthan
- Full-time
- Microsoft Excel
- Management
- English
Quick apply
Product Development and Sourcing Specialist (crystals)
Mindful Souls —Jaipur, Rajasthan
- Full-time
- Hybrid work
- Project management
- Bachelor's degree
- Communication skills
Quick apply
assistant manager order to cash
Genpact India Pvt. Ltd. —Jodhpur, Rajasthan
- Full-time
- English
- Finance
- Master's degree
Quick apply
Performance Marketing Lead (DTC & International Growth)
MaheTri —Udaipur, Rajasthan
- ₹50,000 - ₹55,000 a month
- Full-time
- APIs
MT - AP
Genpact India Pvt. Ltd. —Jodhpur, Rajasthan
- Full-time
- Oracle
- English
- Finance
Quick apply
1d
PD - AP
Genpact India Pvt. Ltd. —Jodhpur, Rajasthan
- Full-time
- ERP systems
- English
- Microsoft Office
Quick apply
management trainee order to cash
Genpact India Pvt. Ltd. —Jaipur, Rajasthan
- Full-time
- English
- Finance
- Master's degree
Quick apply

Discover related jobs

Based on your search for e commerce specialist jobs.

E-Commerce Accountant Manager
JAIPUR BIO FERTILIZER —Sodala, Jaipur, Rajasthan
We are looking for a hands-on E-commerce Accountant who understands how online marketplaces work and can manage day-to-day accounting, reconciliations, and…
₹30,000 - ₹50,000 a month
Quick apply
E-Commerce Manager
sbs herbal —Ganganagar, Rajasthan
Job Summary:* The E-Commerce Manager will oversee and enhance our online retail operations, ensuring the successful execution of our e-commerce strategies.
From ₹15,000 a month
Quick apply

I want to receive the latest job alerts for e commerce specialist in rj

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

e commerce specialist jobs near rj

E-commerce Specialist jobs in Jaipur, Rajasthan

Buyer jobs in Jaipur, Rajasthan

Management Trainee jobs in Jaipur, Rajasthan

Powerpoint Presentation Specialist jobs in Chennai, Tamil Nadu

It Support Specialist jobs in Hyderabad, Telangana

Ecommerce Companies jobs in Kalyan Dombivli, Maharashtra

Order To Cash jobs in Chennai, Tamil Nadu

Assistant Professor, Microbiology jobs in Chennai, Tamil Nadu

Assistant Professor, Geography jobs in Bihar

Executive Assistant jobs in Mohali, Punjab

Procurement Manager jobs in Chennai, Tamil Nadu

Area Sales Manager jobs in Jaipur, Rajasthan

Hospital Operation Manager jobs in Tamil Nadu

Store Manager jobs in Orissa

Medical Technologist jobs in Kochi, Kerala

Medical Technologist jobs in Hyderabad, Telangana

Medical Technologist jobs in Mumbai, Maharashtra

Medical Technologist jobs in Bengaluru, Karnataka

Emergency Medical jobs in Coimbatore, Tamil Nadu

Assistant Buyer jobs in Delhi, Delhi

Customer Support Specialist (Order & Vendor Operations)

https://tumgifts.com/
Jaipur, Rajasthan

Quick apply

Job details

Permanent | Full-time
₹15,000 - ₹20,000 a month

Benefits

Leave encashment
Cell phone reimbursement

Qualifications

Multilingual
Customer service
12th Pass
Bachelor's degree
Customer support
Communication skills

Full job description

Job Description: Customer Support Specialist (Order & Vendor Operations)

Tumgifts.com (A unit of Quartz Horizon Pvt Ltd)

Address: J Startup House - Coliving & Coworking, Jaipur - C Scheme, Bhawani Singh Lane, near News 18 Channel, C Scheme, Lalkothi, Jaipur, Rajasthan About TumGifts.com - Together U (You) and Me, we understand how important it is to find the perfect gift that expresses your feelings and makes moments memorable. We've created a platform that simplifies your gifting experience by offering a curated selection of unique, thoughtful, and high-quality products for every celebration and occasion. Our platform brings together the finest collection of gifts, from personalized items to luxury products, making it easy for you to discover, compare, and choose the perfect present. With detailed product descriptions, transparent pricing, and secure checkout, we empower you to make confident purchasing decisions.

We are seeking a proactive and detail-oriented Customer Support Specialist to join our operations team. In this role, you will be the primary bridge between our customers and our vendor network, ensuring that every order—from initial enquiry to final delivery—is handled with precision and care.

You will manage the full lifecycle of customer interactions, including recovering lost sales through abandoned cart outreach and sourcing the best local vendors to fulfill specific order requirements.

Key Responsibilities

● Order & Cart Management:

○ Monitor and manage Abandoned Carts; proactively reach out to customers via email or WhatsApp to assist in completing their purchases.

○ Process Order Amendments (address changes, timing updates, or product swaps) quickly to ensure delivery timelines are met.

○ Track order statuses from "Received" to "Delivered," keeping customers informed of any delays.

● Vendor Sourcing & Coordination:

○ Identify and coordinate with Vendors based on the customer’s specific

delivery location and order requirements (e.g., cakes, flowers, or personalized gifts).

○ Negotiate with local sellers to ensure product quality and adherence to "Source Market Prices."

○ Manage vendor relationships to ensure high fulfillment rates and timely pickups.

● Customer Enquiries:

○ Respond to pre-purchase and post-purchase enquiries across multiple channels (Live Chat, WhatsApp, Email).

○ Provide expert advice on products for specific Occasions and Festivals (e.g., Mother’s Day, Siblings Day, etc.).

● Problem Resolution:

○ Handle return requests and withdrawal enquiries with empathy and according to company policy.

○ Resolve delivery discrepancies by communicating directly with delivery partners and sellers.

Required Skills & Experience

● Experience: 6-12 months in Customer Support, preferably within E-commerce, Food Delivery, or Gifting industries.

● Communication: Exceptional verbal and written communication skills; ability to handle difficult conversations with a calm, "customer-first" attitude.

● Technical Proficiency: Comfortable navigating admin dashboards (CRM/ERP), managing order logs, and using communication tools like WhatsApp Business.

● Logistical Thinking: Ability to understand geographical locations and map the best vendor options to minimize delivery time and costs.

● Sales Mindset: A subtle ability to "save" sales by addressing customer hesitations during the checkout process.

Qualifications

● High school diploma or Bachelor’s degree.

● Ability to work in shifts, including weekends (especially during peak festival seasons).

● Multilingual skills are a significant plus to support diverse customer locations.

Why Join Us?

● Opportunity to work at the heart of a growing gifting platform.

● Fast-paced environment where your direct actions (like cart recovery) have a visible impact on revenue.

● Collaborative team culture with room for growth into Operations or Vendor Management roles.

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

Cell phone reimbursement
Leave encashment

Work Location: In person

Quick apply

Refine Your Search

e commerce specialist jobs in rj

Customer Support Specialist (Order & Vendor Operations)

E-Commerce Executive

Facebook Ads Buyer (Meta Ads Specialist)

IT Support Executive

Front Line Manager - F&A - I2C 4B

Product Development and Sourcing Specialist (crystals)

assistant manager order to cash

Performance Marketing Lead (DTC & International Growth)

MT - AP

PD - AP

management trainee order to cash

Discover related jobs

I want to receive the latest job alerts for e commerce specialist in rj

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected