Telangana Building supervisor Jobs – 106 Open Jobs Today

Training and Quality Assurance Lead
IntouchCX —Hyderabad, Telangana
- Weekend availability
- Microsoft Word
- Google Suite
- Microsoft Excel
12d
Manager of Software Engineering
Optum —Hyderabad, Telangana
- Full-time
- Azure
- Master's degree
- AWS
- Health insurance
Corporate Trainer
Civil Guruji Pvt Ltd —Hyderabad, Telangana
- ₹22,000 - ₹40,000 a month
- Full-time
- AutoCAD
- Civil engineering
- Microsoft Excel
Quick apply
Automation Engineer Senior Analyst - HIH Evernorth
The Cigna Group —Hyderabad District, Telangana
- Full-time
- Azure
- Computer Science
- DevOps
Consumer & Shop Insights Sr Analyst
PepsiCo —Hyderabad, Telangana
- Remote
- Microsoft Powerpoint
- Microsoft Excel
- English
Site Supervisor/Manager/receptionist/interior designer
AVINYA UPVC AND INTERIORS —Manikonda, Hyderabad, Telangana
- ₹12,000 - ₹30,000 a month
- Full-time
- Bachelor's degree
- In-person
- Flexible schedule
Quick apply
Director, RTR
Invesco —Hyderabad, Telangana
- Full-time
- Hybrid work
- Oracle
- Customer service
- Microsoft Office
- Health insurance
CAD/CAM Engineer – Product Development
IMakerstore —Hyderabad, Telangana
- ₹2,40,000 - ₹3,00,000 a year
- Email
- CAD
- Master's degree
- Analysis skills
- Health insurance
- Paid time off
Quick apply
Workforce Supervisor
IntouchCX —Hyderabad, Telangana
- Part-time
- Computer Science
- Analysis skills
- Bachelor's degree
Program Manager - Admin
R1 RCM, Inc. —Hyderabad, Telangana
- Full-time
- Microsoft Excel
- Management
- Engineering
Recruitment Supervisor
IntouchCX —Hyderabad, Telangana
- Full-time
- Bachelor's degree
- Recruiting
- Communication skills
Manager Medical Coding - IPDRG
Optum —Hyderabad, Telangana
- Full-time
- Analysis skills
- Project management
- Bachelor's degree
- Health insurance
Sr Client Reporting Analyst
Invesco —Hyderabad, Telangana
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Oracle
- Health insurance
Manager, RTR
Invesco —Hyderabad, Telangana
- Full-time
- Hybrid work
- Health insurance
Collections Manager
Billtrust India Careers —Hyderabad, Telangana
- Microsoft Excel
- Salesforce
- ERP systems
Quick apply
Lead - Structural Steel - Site
Larsen & Toubro —Hyderabad, Telangana
- AutoCAD
- AWS
- Bachelor's degree
Technical Supervisor
EFS Facilities Management Services —Gopanpally, Hyderabad, Telangana
- ₹24,000 - ₹26,000 a month
- Full-time
- Plumbing
- HVAC
- In-person
- Health insurance
Quick apply
Assistant Engineer / Engineer
Aparna Constructions —Hyderabad, Telangana
- Full-time
- Microsoft Powerpoint
- AutoCAD
- Hospitality
Business Operations (CFC)
Copart —Hyderabad, Telangana
- Weekend availability
- Salesforce
- English
- Communication skills
Quick apply
9d
Global Banking & Markets Operations - Operational Risk - Vice President - Hyderabad
Goldman Sachs —Hyderabad, Telangana
- Sales
- SQL
- Analysis skills
- Health insurance

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Training and Quality Assurance Lead

IntouchCX -
Hyderabad, Telangana

Apply Now

Job details

Full-time
12 days ago

Qualifications

Microsoft Word
Google Suite
Business Management
Microsoft Excel
Call centre
Curriculum development
Microsoft Office
Project management
Quality assurance
Bachelor's degree
Human resources
Relationship management
Training & development
Time management
Instructional design

Full job description

About IntouchCX

IntouchCX is a global leader in digital customer experience management, back office processing, trust & safety solutions, and AI services. For over 25 years, we’ve scaled with soul, building trusted long-term partnerships and empowering our people to drive positive change.

About the Job

The Training and Quality Assurance Lead will be responsible for overseeing training initiatives by providing support and supervision, and ensuring production objectives and performance standards are met in accordance with IntouchCX and customer metrics. The ideal candidate will serve an active role in content creation for training policies, manuals, and other educational media to support learning and development initiatives. This role is responsible for identifying areas of opportunity, developing solution plans, coaching team members and ensuring key metrics are achieved.

As Training and Quality Assurance Lead, You Will…

Promote an inclusive learning environment, with a focus on employee engagement and retention
Provide coaching and development based on performance evaluations to direct reports
Analyze trainee performance and trends
Participate in client conference calls, client meetings etc. regarding all operational aspects of the designated client program
Meet deadlines set by the client for various tasks such as business reviews, reporting obligations and project management
Demonstrate an understanding of HR and local labor regulations
Implement comprehensive professional development plans and training programs
Provide direction for new training and professional development initiatives
Uphold existing best practices of the training department, while developing and communicating new procedures as necessary
Read, audit, and analyze technical information for action and analysis
Manage admin and reporting tasks associated with the quality metrics
Assist in providing actionable insights to the Operations team and client
Partner with other support departments to achieve metric goals
Assist in reviewing and maintaining calibration scores among the QA team
Maintain and develop pertinent operational statistics, financial management information, and results reporting
Support Business Development Initiatives and contribute to the design and implementation of client marketing plans
Research any escalated issues thoroughly in order to co-deliver coaching opportunities to representatives with the Team Lead
Report scripting problems or questions from callers to appropriate departments
Distribute client and company related correspondence to all Representatives
Perform other duties related to the role as assigned

As Training and Quality Assurance Lead, You Have…

Post-secondary degree or certificate, preferably in Business Management (preferred)
Minimum of 3+ years working in a learning and development function
Must have at least 1-2 years of quality assurance experience
Curriculum development or graphical & informational design experience
Instructional design experience, including production and management of e-learning content
Experience developing and managing training programs and measuring their impact / ROI
Experience in contact center management and training (preferred)
At least one year of experience in a leadership, supervisory, or coaching role
Background in client relationship management and front-line supervisor development
Availability to work graveyard, weekends, and/or holidays
Willing to work overtime as determined by business needs
Ability to travel internationally as needed
Proficiency with G Suite and Microsoft Office applications
Ability to learn and adapt to new systems as required by the role
Resilient attitude and demonstrated adaptability
Deep passion for collaboration and learning
Recognized for bringing a successful and innovative approach in learning
Engaging and successful communicator, speaker, and facilitator
Strong business acumen and ability to make principled judgment calls
Ability to work with advanced training tools and technology (CRMs, LMS)
Ability to solve problems and offer suggestions in a positive developmental manner
Intermediate knowledge of MS Excel, MS Word and MS Office required
Listen attentively and to use call information to analyze and score calls to ensure compliance with performance metrics
Ability to handle multiple tasks, details, and interruptions, including organizational and time management skills
Effectively interact with employees at all levels of the organization and work with a variety of people from diverse backgrounds

Apply Now

Refine Your Search

building supervisor jobs in telangana

Training and Quality Assurance Lead

Manager of Software Engineering

Corporate Trainer

Automation Engineer Senior Analyst - HIH Evernorth

Consumer & Shop Insights Sr Analyst

Site Supervisor/Manager/receptionist/interior designer

Director, RTR

CAD/CAM Engineer – Product Development

Workforce Supervisor

Program Manager - Admin

Recruitment Supervisor

Manager Medical Coding - IPDRG

Sr Client Reporting Analyst

Manager, RTR

Collections Manager

Lead - Structural Steel - Site

Technical Supervisor

Assistant Engineer / Engineer

Business Operations (CFC)

Global Banking & Markets Operations - Operational Risk - Vice President - Hyderabad

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