Gurugram, Haryana High paying Jobs – 118 Open Jobs Today

Front Line Manager - Customer Care - Onboarding & Account Management 4C
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- English
- Bachelor's degree
- Continuous improvement
Quick apply
Associate Director - Finance Advisory 3
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- Remote
- English
- Finance
- Master's degree
Quick apply
Specialist - Customer Care - Voice 4A
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- Hybrid work
- Customer service
- English
- Bachelor's degree
Quick apply
Assistant Manager - Customer Care
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- English
- Analysis skills
- Bachelor's degree
Quick apply
Analyst - Process Analytics - FCRM 5B
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- Microsoft Excel
- Oracle
- Computer Science
Quick apply
Director - Claims 3
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- Hybrid work
- Azure
- English
- Finance
Quick apply
Analyst - Process Analytics - FCRM 5A
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- Microsoft Excel
- Oracle
- Computer Science
Quick apply
Analyst, Reconciliations / Investigations
BlackRock Investments —Gurugram, Haryana
- Hybrid work
- In-person
- Work from home
8d
Artificial Intelligence Engineer, Portfolio Management Group, Associate
BlackRock Investments —Gurugram, Haryana
- Hybrid work
- Computer Science
- Research
- Master's degree
- Work from home
8d
Partnership & Portfolio Analyst
Barclays —Gurugram, Haryana
- SQL
- Analysis skills
- Communication skills
3d
Specialist - Customer Care - Voice 4B
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- Hybrid work
- Customer service
- English
- Bachelor's degree
Quick apply
Consultant - Enterprise Risk Advisory 4B
Genpact Enterprise Risk Consulting LLP —Gurugram, Haryana
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Azure
Quick apply
13d
AI Architect, Director
BlackRock Investments —Gurugram, Haryana
- Hybrid work
- Engineering
- Master's degree
- Bachelor's degree
- Work from home
Black Belt 4C
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- English
- Microsoft Office
- Finance
Quick apply
Service Delivery Manager - Customer Care - Voice 4C
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- PMP
- English
- Bachelor's degree
Quick apply
13d
Customer Research and Insights Practitioner
Barclays —Gurugram, Haryana
- Microsoft Excel
- Research
- Master's degree
Assistant Vice President, Human Resource Outsourcing (HRO) Operations
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- Azure
- Management
- Computer Science
Quick apply
Manager - Knowledge Management 4C
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- Hybrid work
- Microsoft Powerpoint
- English
- Research
Quick apply
14d
Assistant Manager Collections
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- English
- Finance
- Master's degree
Quick apply
Process Associate- Customer Care
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- English
- Bachelor's degree
- Business Administration
Quick apply

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Front Line Manager - Customer Care - Onboarding & Account Management 4C

Genpact India Pvt. Ltd. -
Gurugram, Haryana

Quick apply

Job details

Full-time

Qualifications

ITIL Certification
IT service management
English
Quality assurance
Bachelor's degree
Data management
Continuous improvement
Business Administration
BA
Master data management
Information Technology

Full job description

Front Line Manager - Customer Care - Onboarding & Account Management

Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Responsibilities : Lead onboarding and account management operations, ensuring smooth customer transitions and high satisfaction during initial engagement. Manage team capacity and daily workflows to meet SLAs and deliver consistent service across onboarding and account support functions. Monitor performance metrics and drive continuous improvement in customer experience, process efficiency, and issue resolution. Collaborate with cross-functional teams to streamline onboarding processes and enhance account management protocols. Oversee quality assurance across customer interactions, ensuring compliance with internal standards and regulatory guidelines. Conduct regular coaching and feedback sessions to build team capabilities in customer engagement and relationship management. Build strong client relationships through governance discussions, proactive communication, and strategic support planning.

Qualifications

Bachelors - Business Administration, Bachelors - Communication, Bachelors - Hospitality Management, Bachelors - Information Technology, Bachelors - Marketing

Certifications

ITIL Foundation Certificate in IT Service Management - AxelosAxelos

Required Skills

Customer Onboarding, Data Management, Master Data Management (MDM)

Language

English (Required)

Language Proficiency -

Advanced - C1

Additional Job Location -

Job Type

Regular

Master Skill List -

Customer Care - Onboarding & Account Management

Remote Type -

Office

Work Shift -

Evening Job (India)

Why join Genpact?

Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
Make an impact – Help global enterprises solve business challenges that matter
Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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Refine Your Search

high paying jobs in gurugram, haryana

Front Line Manager - Customer Care - Onboarding & Account Management 4C

Associate Director - Finance Advisory 3

Specialist - Customer Care - Voice 4A

Assistant Manager - Customer Care

Analyst - Process Analytics - FCRM 5B

Director - Claims 3

Analyst - Process Analytics - FCRM 5A

Analyst, Reconciliations / Investigations

Artificial Intelligence Engineer, Portfolio Management Group, Associate

Partnership & Portfolio Analyst

Specialist - Customer Care - Voice 4B

Consultant - Enterprise Risk Advisory 4B

AI Architect, Director

Black Belt 4C

Service Delivery Manager - Customer Care - Voice 4C

Customer Research and Insights Practitioner

Assistant Vice President, Human Resource Outsourcing (HRO) Operations

Manager - Knowledge Management 4C

Assistant Manager Collections

Process Associate- Customer Care

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