Lucknow Chowk H.o Lucknow Uttar Pradesh Android application Jobs – 35 Open Jobs Today

Administrator - English, Arabic, Microsoft Windows
HCLTech —Lucknow, Uttar Pradesh
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
Flutter Developer
Animation Media —Lucknow, Uttar Pradesh
- Call employer

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Flutter Developer
Animation Media —Lucknow, Uttar Pradesh
As a Flutter Developer, you will create cross platform apps for iOS and Android using Google's Flutter development framework. Eye for good UI and UX.

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Administrator - English, Arabic, Microsoft Windows

HCLTech -
Lucknow, Uttar Pradesh

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Job details

Qualifications

Microsoft Powerpoint
Microsoft Word
ITIL Certification
Microsoft Outlook
Software troubleshooting
Arabic
iOS
English
Windows
Microsoft Office
Firewall
Remote access software
MobileIron
Mobile devices

Full job description

Lucknow, Uttar Pradesh
Job Summary

Provide hardware / software / network problem diagnosis / resolution via telephone for customer’s end users. • Resolve or Route incidents and requests to appropriate teams • Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution. • Administer and provide User Access and Exit controls. • Use the Call Tracking System to document and manage problems and work requests and their respective resolutions and circumventions. • Work closely with helpdesk peers in cross-training, development/implementation of operational excellence procedures and fostering teamwork. • Work closely with support staff to obtain technical knowledge and to permanently solve chronic problems. • Perform effectively as a project leader or project team member as required for helpdesk projects and internal assignments. • Willing to participate in on the job and commercial training designed to enhance skills and support capabilities. • Troubleshooting mobile devices (knowledge of AirWatch/Mobile Iron/Blackberry/Good for Enterprise is a plus) • Willing to work in different shifts and national holidays as required by Operations.

Key Responsibilities

Windows Operating systems • Clients: Windows8, Windows7, Windows 10 • Servers: Windows 2008, Windows 2003, Windows 2000 • Remote desktop connectivity applications (TeamViewer, LiveMeeting, Windows Remote Assistance • Knowledge of Lync and OCS • MS Office Suite: MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook • Internet browsers (e.g. Explorer, Chrome, Firefox) • Anti-virus and firewall software • PC Hardware knowledge o Desktop o Laptop o Peripheral devices (printers, scanners) • Mobile devices and OS (iOS/Android/Windows) • PC Hardware knowledge

Skill Requirements

Provide hardware / software / network problem diagnosis / resolution via telephone for customer’s end users. • Resolve or Route incidents and requests to appropriate teams • Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution. • Administer and provide User Access and Exit controls. • Use the Call Tracking System to document and manage problems and work requests and their respective resolutions and circumventions. • Work closely with helpdesk peers in cross-training, development/implementation of operational excellence procedures and fostering teamwork. • Work closely with support staff to obtain technical knowledge and to permanently solve chronic problems. • Perform effectively as a project leader or project team member as required for helpdesk projects and internal assignments. • Willing to participate in on the job and commercial training designed to enhance skills and support capabilities. • Troubleshooting mobile devices (knowledge of AirWatch/Mobile Iron/Blackberry/Good for Enterprise is a plus) • Willing to work in different shifts and national holidays as required by Operations.

Other Requirements
1. Microsoft Certified: Windows Client (Optional but valuable)
2. ITIL Foundation Certification (Optional but valuable
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Administrator - English, Arabic, Microsoft Windows

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