Chennai Tamil Nadu Network l1 Jobs – 74 Open Jobs Today

Security Managed Services Engineer (L1)
NTT DATA —Chennai, Tamil Nadu
- Full-time
- Bachelor's degree
Lead Administrator (Support &Operations)
HCLTech —Chennai, Tamil Nadu
- Microsoft Access
- Azure
- Software troubleshooting
12d
Infra Tech Support Practitioner
Accenture —Chennai, Tamil Nadu
- Full-time
- English
- Scripting
- Communication skills
Japanese IT Desk Engineer
NCR —Chennai, Tamil Nadu
- Full-time
- Microsoft Outlook
- Software troubleshooting
- Windows
4d
IT Service Desk
Sysnet Global Technologies Pvt.Ltd —Chennai, Tamil Nadu
- Microsoft Outlook
- Writing skills
- Microsoft Office
Quick apply
Server Support Engineer
TechNerds Solutions —Chennai, Tamil Nadu
- Email
- Windows
- Linux
L2 SOC Analyst
UST —Chennai, Tamil Nadu
- Night shift
- Azure
- English
- Databases
Quick apply
Junior Engineer - EUC & IT Procurement
Gradiant —Chennai, Tamil Nadu
- Azure
- Microsoft Outlook
- Computer Science
Senior Analyst - English, Arabic, Microsoft Windows
HCLTech —Chennai, Tamil Nadu
- English
- Windows
13d
Diagnostic Support Trainee
MSX International —Chennai, Tamil Nadu
- Full-time
- Analysis skills
- Continuous improvement
- Communication skills
Quick apply
12d
Sr Administrator (Support & Operations)
HCLTech —Chennai, Tamil Nadu
- AWS
- Linux
- Python
8d
Service Desk Engineer
Sysnet Global Technologies Pvt.Ltd —Chennai, Tamil Nadu
- Microsoft Outlook
- Writing skills
- Microsoft Office
Quick apply
Sr Analyst
HCLTech —Chennai, Tamil Nadu
- Rotational shift
- Azure
- Computer Science
- Windows
12d
Diagnostic Support Engineer
MSX International —Chennai, Tamil Nadu
- Full-time
- Analysis skills
- Communication skills
Quick apply
Networking Managed Services Engineer (L2)
NTT Ltd —Chennai, Tamil Nadu
- Full-time
- Bachelor's degree
Technology Consultant
Stackup Tech —Chennai, Tamil Nadu
- Email
- Customer service
- Linux
DevOps Engineer
Ensono —Chennai, Tamil Nadu
- Rotational shift
- Azure
- DevOps
- SQL
Networking Managed Services Engineer (L2)
NTT DATA —Chennai, Tamil Nadu
- Full-time
- Bachelor's degree
Assistant Manager
Legrand Group —Chennai, Tamil Nadu
- Full-time
- Software troubleshooting
- Windows
- Microsoft Office
Quick apply
Sr.Engineer - service delivery
Black Box —Chennai, Tamil Nadu
- Full-time
- Analysis skills
- APIs
- Communication skills
Quick apply

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Security Managed Services Engineer (L1)

NTT DATA -
Chennai, Tamil Nadu

Apply Now

Job details

Full-time

Qualifications

Bachelor's degree
ITIL
Research & development

Full job description

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA
As a Security Managed Services Engineer (L1) at NTT DATA, you will step into an entry-level role focused on maintaining our clients' firewall infrastructures. Your main objective will be to ensure our Service Level Agreements (SLAs) are met with zero missed conditions. You'll be front-line support, handling standard and low-complexity incidents and service requests, as well as contributing to project work when needed.

Daily, you'll monitor client infrastructure and solutions, quickly identifying and investigating problems and errors before or as they occur. You'll provide telephonic, ITSM ticket or chat support to clients, ensuring efficient and comprehensive resolutions of incidents and requests. By scheduling maintenance activities like patching and configuration changes, you contribute to a proactive approach in managing and optimizing workflows.

You'll follow necessary handover procedures for shift changes to ensure service continuity and update existing knowledge articles—or create new ones. A key part of your role will be identifying opportunities for work optimization, including automation of work, request fulfilment, incident resolution, and other process improvements. You may also be involved in implementing and delivering disaster recovery functions and tests.

To thrive in this role, you need to have:

Entry-level experience with troubleshooting and providing support in security, network, DATA centre, systems, or storage administration and monitoring services within a medium to large ICT organization.
Working knowledge of ITIL processes.
Skills in active listening techniques such as paraphrasing, probing for further relevant information, and refraining from interrupting.
Highly disciplined in handling of tickets on day-to-day basis. Act promptly as per defined Sop’s.
Try to resolve as many tickets as possible using available Knowledge articles or provided Sop’s.
Good understanding of using ITSM tools.
Ability to communicate and work across different cultures and social groups.
Capacity to plan activities and projects well in advance, adapting to changing circumstances as needed.
Positive outlook and ability to perform well under pressure.
Eagerness to work diligently and extend hours when necessary.
Client-centric approach, always putting clients at the forefront of interactions.
Bachelor's degree or equivalent qualification in IT/Computing or demonstrated equivalent work experience.

Workplace type:

On-site Working

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Apply Now

Refine Your Search

network l1 jobs in chennai tamil nadu

Security Managed Services Engineer (L1)

Lead Administrator (Support &Operations)

Infra Tech Support Practitioner

Japanese IT Desk Engineer

IT Service Desk

Server Support Engineer

L2 SOC Analyst

Junior Engineer - EUC & IT Procurement

Senior Analyst - English, Arabic, Microsoft Windows

Diagnostic Support Trainee

Sr Administrator (Support & Operations)

Service Desk Engineer

Sr Analyst

Diagnostic Support Engineer

Networking Managed Services Engineer (L2)

Technology Consultant

DevOps Engineer

Networking Managed Services Engineer (L2)

Assistant Manager

Sr.Engineer - service delivery

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