Bengaluru Karnataka Abb Jobs – 221 Open Jobs Today

IS Consumer Care Specialist
ABB Business Services Private Limited —Bengaluru, Karnataka
- Online application
- English
- Microsoft Office
- Analysis skills
Quick apply
3d
Corporate Card Specialist
ABB Business Services Private Limited —Bengaluru, Karnataka
- Online application
- ERP systems
- Assembly
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14d
Quality control specialist
ABB India Limited —Bengaluru, Karnataka
- Online application
- Supervising experience
- Electrical experience
- Bachelor's degree
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Procurment Specialist
ABB India Limited —Bengaluru, Karnataka
- Online application
- Microsoft Excel
- Electrical experience
- Bachelor's degree
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Accounting & Reporting Analyst - GA
ABB Business Services Private Limited —Bengaluru, Karnataka
- Online application
- Finance
- Bachelor's degree
- Accounting
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9d
Solution Architect for SAP BW4HANA & SAC
ABB Business Services Private Limited —Bengaluru, Karnataka
- Online application
- Computer Science
- Master's degree
- SQL
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Financial Planning & Analysis Analyst
ABB Business Services Private Limited —Bengaluru, Karnataka
- Online application
- Microsoft Excel
- Finance
- Analysis skills
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4d
Health, Safety, and Environment(HSE) & Sustainability Manager
ABB India Limited —Bengaluru, Karnataka
- Online application
- Bachelor's degree
- In-person
- Manufacturing
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Senior Software Engineer
ABB Global Industries and Services Private Limited —Bengaluru, Karnataka
- Online application
- Azure
- Computer Science
- AWS
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2d
Engineering Manager
ABB India Limited —Bengaluru, Karnataka
- Online application
- Programmable logic controllers
- Electrical experience
- Bachelor's degree
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11d
Software Engineer
ABB Global Industries and Services Private Limited —Bengaluru, Karnataka
- Online application
- Azure
- Computer Science
- AWS
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2d
Lease Accounting Analyst
ABB Business Services Private Limited —Bengaluru, Karnataka
- Online application
- English
- Finance
- Master's degree
Quick apply
11d
Quality Engineer
ABB India Limited —Bengaluru, Karnataka
- Online application
- AutoCAD
- Schematics
- Electrical experience
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Lease Accounting Team Lead.
ABB Business Services Private Limited —Bengaluru, Karnataka
- Online application
- Finance
- Master's degree
- Accounting
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Accounting and Reporting Analyst_IG
ABB Business Services Private Limited —Bengaluru, Karnataka
- Full-time
- Finance
- Master's degree
- Bachelor's degree
Quick apply
Data Scientist - People Analytics
ABB Business Services Private Limited —Bengaluru, Karnataka
- Online application
- Microsoft Excel
- Azure
- English
Quick apply
2d
Financial Planning & Analysis Analyst
ABB Business Services Private Limited —Bengaluru, Karnataka
- Online application
- English
- Finance
- Accounting
Quick apply
11d
Field Service Engineer
ABB India Limited —Bengaluru, Karnataka
- Online application
- Bachelor's degree
- Diploma
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11d
R&D Software Engineer
ABB Global Industries and Services Private Limited —Bengaluru, Karnataka
- Online application
- Azure
- Computer Science
- Windows
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2d
Travel & Expenses Specialist
ABB Business Services Private Limited —Bengaluru, Karnataka
- Online application
- ERP systems
- Assembly
- In-person
Quick apply
14d

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IS Consumer Care Specialist

ABB Business Services Private Limited -
Bengaluru, Karnataka

Quick apply

Job details

Full-time
3 days ago

Qualifications

English
Information Systems
Microsoft Office
Analysis skills
Bachelor's degree
UX
Customer support
Communication skills

Full job description

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This Position reports to:

EMEA OSS Service Owner

IS Customer Care Specialist

As an IS Customer Care specialist for India Middle East and Africa, you are the primary face of IS for our business users, delivering a high‑quality, customer‑first service experience. You act as a trusted partner to the business, ensuring OSS and premium support services are reliable, responsive, and continuously improving. Your role focuses on enabling productivity through proactive service management, clear communication, monitoring and hands‑on end‑user support.

You will oversee service delivery performance and collaborate closely with stakeholders to align IT services with business needs. You will also introduce and support new services such as IS@yrdesk, printing services, and modern conference room solutions.

The work model for the role is #Hybrid (4days working from office)

This role is contributing to the core IS Services in India.

Your Responsibilities

Consumer Care Operations

Acts as seamless customer interface for CX towards Business and IS services stakeholders (SPOCs)
Ensure consistent delivery of high‑quality support across in‑person and virtual channels within CX
Monitor service queues, response times, escalations, and service‑level performance. Coordinate complex tickets
Report in regular feedback sessions to key stakeholders

Escalation Management

SPOC for Countries on Request Fulfillment and act as escalation point for Customers & Consumers for CX

Consumer Experience, Communication, Point of Contact (SPOC) and Engagement

Build strong consumer relationships and increase visibility of Customer Care services through communications, training and brand awareness initiatives.
Work with Voice of the Consumer (VoC) counterparts for each function – use insights to drive overall experience improvement.
Partner with UX to improve User Experience across CX Consumer Support, CX Workplace Services, CX Architecture, Consumer Insights

market tailored support services to business/countries/sites.
capture feedback, needs, new requirements and actively look for service improvements from various sources and stakeholders e.g. VoC, so role is also analytical/data driven.
Proactive service improvement & data-driven insights. use service data, trends
Collaborate closely with internal delivery teams to ensure aligned consumer experience and seamless service delivery

Your Background

Bachelor’s degree in Information Systems or a related field preferred
Minimum of 5 years’ experience in enterprise end‑user or customer support roles
Strong sense of ownership, accountability, and customer focus
Ability to work independently while contributing positively to a collaborative team environment
Experience thriving in a fast‑paced, service‑driven organization
Strong analytical, problem‑solving, and communication skills
Proficient in Microsoft Office tools
Fluent in English

Our mission in ABB IS (Information Systems) is to harness the power of information technology to deliver valuable, reliable, and competitive IS services for ABB. If you have a strong technical skills, analytical mind, and the drive to help us stay ahead of the competition, you are the one we are looking for.

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. We welcome people from all backgrounds and experiences.

Ready to make an impact? Apply today or visit www.abb.com to learn more about the impact of our solutions across the globe.

Recruitment Fraud Warning

ABB never asks for payment from job applicants. All genuine job offers follow a formal application and interview process.

View current job openings and apply at: https://careers.abb/global/en/home

For more information, read our full fraud warning notice at: https://global.abb/group/en/careers/how-to-apply/fraud-warning

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Refine Your Search

abb jobs in bengaluru karnataka

IS Consumer Care Specialist

Corporate Card Specialist

Quality control specialist

Procurment Specialist

Accounting & Reporting Analyst - GA

Solution Architect for SAP BW4HANA & SAC

Financial Planning & Analysis Analyst

Health, Safety, and Environment(HSE) & Sustainability Manager

Senior Software Engineer

Engineering Manager

Software Engineer

Lease Accounting Analyst

Quality Engineer

Lease Accounting Team Lead.

Accounting and Reporting Analyst_IG

Data Scientist - People Analytics

Financial Planning & Analysis Analyst

Field Service Engineer

R&D Software Engineer

Travel & Expenses Specialist

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