Bengaluru Karnataka Remote desktop Jobs – 195 Open Jobs Today

Senior IT & Desktop Support Engineer
Konovo —Bengaluru, Karnataka
- Hybrid work
- Windows
- Computer networking
- SharePoint
- Health insurance
Technical Support Executive
Champions Group —HSR Layout, Bengaluru, Karnataka
- ₹20,819.00 - ₹30,147.69 a month
- Full-time
- Microsoft Outlook
- Software troubleshooting
- Windows
- Paid holidays
- Health insurance
Quick apply
Analyst (Support & Operations)
HCLTech —Bengaluru, Karnataka
Desktop Support
m360 Research —Bengaluru, Karnataka
- Full-time
- Azure
- Software troubleshooting
- Windows
Quick apply
IT Operations Support
Fictiv —Bengaluru, Karnataka
- Night shift
- Computer Science
- Software troubleshooting
- Customer service
Quick apply
Network & Microsoft 365 Administrator
Techvaria —Bengaluru, Karnataka
- Full-time
- Azure
- SharePoint
Systems Engineer
Cognizant —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Windows
- Analysis skills
Trainee Desktop Support Engineer
Procain Consulting & Services —Bengaluru, Karnataka
- Computer Science
- Software troubleshooting
- Customer service
Microsoft Azure Virtual Desktop (AVD) Engineer
hirezy.ai —Bengaluru, Karnataka
- ₹5,25,716.78 - ₹19,93,393.83 a year
- Full-time
- Hybrid work
- Azure
- Software troubleshooting
- Customer service
Quick apply
You've Been Referred: Genpact Global Internships
Genpact India Private Limited —Bengaluru, Karnataka
- Full-time
- Microsoft Excel
- Research
- Finance
Quick apply
Junior IT Administrator
Valenta —Bengaluru, Karnataka
- Full-time
- Azure
- Computer Science
- Software troubleshooting
13d
IT Support Officer
Buro Happold —Bengaluru, Karnataka
- Software troubleshooting
- English
- Bachelor's degree
- Health insurance
Specialist, IT Infrastructure Support
Polaris Inc. —Bengaluru, Karnataka
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Software troubleshooting
Associate - IT
Eurofins GSC IT DC —Bengaluru, Karnataka
- Full-time
- Azure
- Windows
- SharePoint
Quick apply
Developer Relations AI (100% remote)
Tether Operations Limited —Bengaluru, Karnataka
- Email
- Remote
- Computer Science
- Public speaking
- English
Service Desk Analyst
Unisys —Bengaluru, Karnataka
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
6d
Analyst - Business Data Services 5A
Genpact India Pvt. Ltd. —Bengaluru, Karnataka
- Full-time
- Microsoft Excel
- Azure
- Computer Science
Quick apply
14h
Senior Engineer - Service Desk (SD1)
Microland —Bengaluru, Karnataka
- Rotational shift
- Software troubleshooting
- Windows
- Microsoft Office
RRN00017022 - Service Desk Associate
Accenture —Bengaluru, Karnataka
- Weekend availability
- Software troubleshooting
- Customer service
- Microsoft Office
RRN00017016 - Service Desk Associate
Accenture —Bengaluru, Karnataka
- Weekend availability
- Software troubleshooting
- Customer service
- Microsoft Office

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Senior IT & Desktop Support Engineer

Konovo -
Bengaluru, Karnataka

Apply Now

Job details

Benefits

Health insurance

Qualifications

Jira
SSO
ITIL Certification
CCNA
LAN
Windows
DHCP
ITIL
IT support
Computer networking
DNS
SharePoint
ISO 27001
Desktop administration
Communication skills
CompTIA A+
Intune
Office experience

Full job description

Konovo is a global healthcare intelligence company on a mission to transform research through technology- enabling faster, better, connected insights.

Konovo provides healthcare organisations with access to over 2 million healthcare professionals—the largest network of its kind globally. With a workforce of over 200 employees across 5 countries: India, Bosnia and Herzegovina, the United Kingdom, Mexico, and the United States, we collaborate to support some of the most prominent names in healthcare. Our customers include over 300 global pharmaceutical companies, medical device manufacturers, research agencies, and consultancy firms.

As Senior IT & Desktop Support Engineer you will lead the day-to-day IT operation for the Konovo India office in Whitefield, Bengaluru—owning the full in-office technology experience end to end (devices, network/Wi‑Fi, meeting rooms/AV, and onsite support) so our Bengaluru team can do their best work without friction. At the same time, you'll be a key part of our global IT support model, partnering closely with the UK IT team to provide reliable coverage for EU hours and seamless support for colleagues across regions when needed.

If you love being the person who owns the office experience end-to-end and makes IT feel effortless for a fast-moving, global team, this role gives you real autonomy, visible impact, and the chance to raise the bar for how support is delivered across Konovo.

What You'll Do

Lead IT support for the India office, ensuring tickets are resolved quickly and SLAs are met

Own India onboarding and offboarding end to end (device imaging, account provisioning, access management, leaver hardware recovery)

Manage office infrastructure end to end: LAN, Wi-Fi, firewalls, VC rooms, printers, and cabling

Act as the first point of escalation for the junior engineer on technical issues; coach them to stronger troubleshooting and customer support habits

Manage Microsoft Intune device enrolment, compliance policies, and endpoint configuration for India devices

Administer Microsoft 365 services (Exchange Online, Teams, SharePoint, Entra ID) to support users and maintain secure access

Maintain asset inventory and ensure hardware is tracked, recovered, and accounted for

Identify recurring issues and drive permanent fixes (root cause analysis, preventative improvements)

Contribute to IT documentation and runbooks so processes are repeatable and not person-dependent

Liaise with the UK IT team and IT Director on projects, procurement, and escalations

Support office moves and office changes when needed (planning, coordination with vendors, network/AV setup, and smooth cutover)

What We're Looking For

4+ years of IT support experience, including 1–2 years in a senior/lead capacity
Strong Windows and macOS support and device management experience (Intune preferred)
Solid Microsoft 365 administration skills (Exchange Online, Teams, SharePoint, Entra ID)
Strong networking fundamentals (VLANs, DHCP, DNS, Wi-Fi, firewall basics)
Comfortable owning a physical office environment (AV, cabling, printers, VC hardware)
Strong communication skills and ability to work effectively with a remote manager
A mentoring mindset: you enjoy helping others level up, and you raise standards through coaching and documentation
Self-directed and proactive; you identify and fix problems without being asked
Comfortable working a defined shift schedule that may include late hours to support EU/US teams
Comfortable leveraging AI-enabled tools to streamline workflows, improve response quality, and increase speed without compromising data integrity or customer experience

Nice to Have

Deeper Entra ID experience (Conditional Access, group management, SSO)

Exposure to ISO 27001 and/or ITIL service management practices

Experience supporting multi-site or globally distributed organisations

Familiarity with Jira Service Management or similar ITSM platforms

Certifications (Desired)

ITIL v4 Foundation

CompTIA A+ and/or Network+

CCNA (advantageous; helpful for stronger network ownership within the India team)

Why Join Konovo?

Be part of a mission-driven organisation that is empowering life science researchers and data scientists with the broadest ecosystem of healthcare audiences and an intelligent, AI-enabled platform — so insights aren't just collected, they're connected.

Join a fast-growing global team with opportunities for professional growth and advancement.

Enjoy a collaborative and hybrid work environment that fosters innovation and flexibility.

Experience a workplace that puts employees first, offering a workplace designed for growth, well-being, and balance.

Become a part of an organisation that prioritises your well-being with comprehensive benefits, including group medical coverage, accident insurance, and a robust leave policy. Our employee-centric policies ensure a rewarding and fulfilling work experience.

Make a real-world impact by helping healthcare organisations innovate faster.

If you're ready to take real ownership of IT in a growing global healthcare company — and you're smart, reliable, and driven to make things work — we'd love to hear from you!

Apply now to be part of our journey.

Apply Now

Refine Your Search

remote desktop jobs in bengaluru karnataka

Senior IT & Desktop Support Engineer

Technical Support Executive

Analyst (Support & Operations)

Desktop Support

IT Operations Support

Network & Microsoft 365 Administrator

Systems Engineer

Trainee Desktop Support Engineer

Microsoft Azure Virtual Desktop (AVD) Engineer

You've Been Referred: Genpact Global Internships

Junior IT Administrator

IT Support Officer

Specialist, IT Infrastructure Support

Associate - IT

Developer Relations AI (100% remote)

Service Desk Analyst

Analyst - Business Data Services 5A

Senior Engineer - Service Desk (SD1)

RRN00017022 - Service Desk Associate

RRN00017016 - Service Desk Associate

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