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Business Overview
International Wealth and Premier Banking (IWPB) helps deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities, and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors, and entrepreneurs. International Wealth and Premier Banking provides a leading premium proposition through Premier Banking and, together with our Private Bank, are present across the world’s most important markets, booking centres, and corridors most valued by our clients. Our wealth offering is further enhanced through our best-in-class manufacturing capabilities in Asset Management and Insurance.
Role Purpose
The bank primarily depends on the asset products (Mortgage, PIL, LAS, LAM, etc) to build its assets business. The assets business is extremely technical and with each region of India operating under different local regulations. Accordingly, The Branch assets specialist is a subject matter expert is needed for the fulfillment of asset product applications sourced by RMs building a support system to ensure seamless processing of these applications within the system.It involves interaction with various stakeholders both within HSBC and outside of HSBC ( Risk Team, Builders, Societies etc)
Principal Accountabilities
Impact on the Business / Function
Responsible for Asset product disbursals of the MSF Channel
Back-end support to Branch RMs in the e-2-e process of sourcing to disbursal of any asset product applications.
Effective co-ordination with internal & external stakeholders eg, CRU, CCR, INM, legal, etc…
Regular monitoring of status of logged in applications.
Leadership & Teamwork
Developmental & coaching intervention for the Channel Partner
Effective co-ordination with all stakeholders
Identify cross-sell opportunities for other product lines and sell / refer these to the RMs
Operational Effectiveness & Control
Discrepancy rates in applications
Fraud control
Comply with the applicable laws, regulations, Group and local guidelines related to Sanctions and AML policy of HSBC while undertaking various day to day operations
Remain alert and promptly report to the Sanctions Officer/ INM FCC office/ Line manager ( As applicable and required by the AML and sanction Policy) if a customer is found to be engaging in sanction evasion activities or violations of AML policy or any other related procedures.
Understand the legal responsibility to be vigilant for unusual activity and reporting of the unusual activities
Support the Country or Regional FCC AML Office/ AML Investigations by providing additional information when required
Responsible for attending and successfully completing the AML and Sanctions related assigned training in the mandated timeframe
Understanding the consequences of failing to attend or successfully complete the training as mandated by the AML Education Lead FCC;
Requesting additional AML training that you deem necessary or appropriate to perform your jobs through your entity manager
Demonstrate an understanding of PEP acceptance, prohibition, CDD & EDD guidelines in order to ensure that the INM RBWM is fully compliant with the PEP LoBP.
Understand the relatively high reputational risk that arises from any perceived weaknesses in controls in respect of substantial cash deposits or withdrawals activity, wire transfer, monetary instruments and pouch and mail
To be aware and Identify high risk indicators for various products and Services offered by INM RBWM example Cash, insurance, credit cards products etc
Ensure that all records are obtained in respect of INM WPB customers or New to bank customer for any products and services provided by HSBC are as per the process laid down.
Must ensure that the prescribed process is being followed while dealing with non HSBC customers request for monetary instruments and wire transfers
Ensure Adherence to the regulatory guidelines and internal AML & Sanction Policy of HSBC, which includes pouch and mail, monetary instruments, cash services and payment transparency Line of Business Procedures
To be aware of AML risk posed by pouch and mail, Monetary instruments, cash services and wire transfer services and should undergo the mandatory training for the same
Necessary remediation steps need to be undertaken in case if there is any breach or non-adherence to the policy laid down in the LoBP
Must undertake necessary due diligence to ensure that the nature of the transaction is in sync with the customer profile, else raise it to line manager for further clarification
The staff must be aware of the scope of services of various products and services that are offered and those which are prohibited because of the guidelines laid down in the line of Business procedures and must ensure the same is communicated to customer in a effective and polite manner
Ensure adequate due diligence is undertaken by the Individual/team to ensure that the nature of the various transactions of wire transfer, cash services, monetary instruments are in sync with customer profile
Role Dimensions
Primary responsibility for them is to help Relationship Manager achieve KPI targets by ensuring seamless asset product disbursals
The incumbent would effectively carry the direct accountability for achieving assets disbursals of the Branch reporting directly into the BM.
Qualifications
Pro-tip : Familiarity with AI-enabled tools is an advantage.
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Issued by The Hongkong and Shanghai Banking Corporation Limited, India
