Bengaluru Karnataka Global escalations specialist Jobs – 267 Open Jobs Today

Customer Service Associate
Accenture —Bengaluru, Karnataka
- Full-time
- Remote
- Microsoft Excel
- Customer service
- Salesforce
Customer Service Senior Analyst
Accenture —Bengaluru, Karnataka
- Full-time
- Remote
- Microsoft Excel
- Customer service
- Salesforce
Catalog Specialist II, Global Catalog Operations
ADCI - Karnataka - A66 —Bengaluru, Karnataka
- Full-time
- English
- SQL
- Communication skills
Risk and Compliance Specialist
Accenture —Bengaluru, Karnataka
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Flexible schedule
Multi-lingual ES - Spanish, Global Security Operations Center
ADCI - Karnataka - A66 —Bengaluru, Karnataka
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Spanish
- Flexible schedule
14h
Commercial Contract Management Specialist
Vodafone —Bengaluru, Karnataka
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
7d
Risk Specialist , CDA
ADCI HYD 20 SEZ - H94 —Bengaluru, Karnataka
- Full-time
- Bachelor's degree
Customer Service Specialist II
Thermo Fisher Scientific —Bengaluru, Karnataka
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
14d
Identity & Access Management (IAM) Lead _Lead Technology Specialist
Caterpillar —Bengaluru, Karnataka
- Full-time
- Computer Science
- Software troubleshooting
- Bachelor's degree
4d
Senior Specialist - Program & Project Management
LTM —Bengaluru, Karnataka
- Weekend availability
- Microsoft Powerpoint
- Microsoft Excel
- PMP
Quick apply
11d
Team Lead, Settlement Services
Altisource —Bengaluru, Karnataka
- Full-time
- Remote
- Management
- Finance
- Analysis skills
- Paid holidays
- Health insurance
Quick apply
Security Operations Analyst
ITOrizon —Bengaluru, Karnataka
- Email
- Azure
- Oracle
- Computer Science
Specialist Supply Chain Management
Infineon Technologies AG —Bengaluru, Karnataka
- Recruiting
Messaging Services Senior Specialist
NTT Ltd —Bengaluru, Karnataka
- Full-time
- Computer Science
- Bachelor's degree
- SharePoint
Account Manager, North America - India
JumpCloud —Bengaluru, Karnataka
- Full-time
- Remote
- CRM software
- Computer Science
- Sales
Quick apply
Supply Chain Operations Specialist Professional
Hitachi Rail —Bengaluru, Karnataka
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- ERP systems
IT Technical Support Specialist
OURS GLOBAL —Bengaluru, Karnataka
- Email
- Walk-in
- Spanish
- Software troubleshooting
- Customer service
Commercial Contract PMO Team Lead
Vodafone —Bengaluru, Karnataka
- Full-time
- Management
- Customer service
- Data analysis skills
12d
HR Service Delivery Specialist
Accenture —Bengaluru, Karnataka
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Oracle
Assistant Manager-FORTINET FIREWALL SPECIALIST - BangaloreVOIS
Vodafone —Bengaluru, Karnataka
- Full-time
- Software troubleshooting
- Communication skills

I want to receive the latest job alerts for global escalations specialist in bengaluru karnataka

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

global escalations specialist jobs near bengaluru karnataka

Operations Associate jobs in Bengaluru, Karnataka

Senior Customer Service Representative jobs in Bengaluru, Karnataka

Project Manager jobs in Bengaluru, Karnataka

Engineering Team Leader jobs in Bengaluru, Karnataka

Contract Specialist jobs in Bengaluru, Karnataka

Account Manager jobs in Bengaluru, Karnataka

Pmo jobs in Bengaluru, Karnataka

Security Analyst jobs in Bengaluru, Karnataka

Customer Service Representative jobs in Bengaluru, Karnataka

Compliance Officer jobs in Bengaluru, Karnataka

IT Support Specialist jobs in Bengaluru, Karnataka

Risk Specialist jobs in Bengaluru, Karnataka

Axis Bank, Operations jobs in Bhubaneswar, Orissa

Operations Associate jobs in Faridabad, Haryana

Operations Manager Work From Home jobs in Mumbai, Maharashtra

Nursing College, Associate Professor jobs in Rajasthan

Operations Associate jobs in Kolkata, West Bengal

Operations Associate jobs in Greater Noida, Uttar Pradesh

Operations Associate jobs in Hyderabad, Telangana

Operations jobs in Calicut, Kerala

Customer Service Associate

Accenture -
Bengaluru, Karnataka

Apply Now

Job details

Full-time

Qualifications

Microsoft Excel
Customer service
Salesforce
English
Bachelor's degree
Typing
Communication skills

Full job description

Skill required: Retirement Solutions - Customer Relationship Management (CRM)
Designation: Customer Service Associate
Qualifications:Any Graduation
Years of Experience:1 to 3 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? The Client Relationship Management team is responsible for ensuring institutional client satisfaction across markets by managing specific daily administrative, operational and record keeping functions of institutional clients through tactical day-to-day support for client service and business development. You would be part of Retirement services team, Experience in the US retirement industry specifically 401k , 403B, Moneyout, Lumpsum, Defined contribution, Client Service Management, Plan document, Plan Implementation
What are we looking for? Must have/ minimum requirement. · US Retirement Services domain – Defined Contributions and Defined Benefits · Experience in US Monetary Process (Contributions, Distributions, Refunds, Forfeitures, Loans, Adjustments etc.) · Knowledge and understanding of corporate/group retirement plans (403(b), 401(k) and 457 plans) including: retirement plan design, investment monitoring, plan administration, compliance testing and enhanced understanding of retirement plan rules & regulations. · US Retirement Middle Office / Plan Level documentation knowledge preferred in addition to experience in participant services. · Knowledge of handling Participant Census data. · Review and updates plan configuration fields. · Good Attention to detail with research and timely resolution ability. · Ability to work in centers of excellence model. · Excellent written communication skills · ASPPA Certified (Preferred) · CRPS (Preferred) · Excellent verbal and written communication skills; voice support experience required Work Experience · 1+ Years Preferred Roles & Responsibilities: · Assist Client Facing personnel on middle office and back-office activities. · Support Plan Sponsors and Administrators on plan level activities that include but are not limited to Money In, Money Out, reporting & Recordkeeping system updates, involuntary distributions and lost earnings calculations, QDRO, Data Correction, NIGO Processing · Support clients on research and resolution of issues related to benefit services like Eligibility Services, Online Salary Deferral & Enrollments, Auto Services, Vesting calculations. · Support Plan Management activities like Plan Document Services, Plan reporting & audit, Adjustments and remediations, Participant escalations, plan focus support. · Assist clients in correction of any plan / participant level data issues. · Co-ordinate between client facing and operations teams to resolve client issues/escalations. Skillset: · Graduate (mandatory), preferably from commerce background · Experience in the US retirement industry. · Flexible to work in US Shifts (Across time zones based on business requirement) is a must. · Good verbal & written communication skills in English · Good typing skill and attention to detail. · Good working knowledge of MS Excel
Roles and Responsibilities: •• Services clients, drives best practices, and improves client outcomes through excellent customer service and operational excellence. • Respond to client service needs and own end to end identified tasks through a centralized service model. • Provides operational and administrative support including but not limited to online remittance support, file exchange, involuntary distributions, lost earnings calculations, plan document and plan design support, plan remediations, • Builds institutional knowledge and relationships while enhancing functional understanding of recordkeeping services and products. • Submits and tracks service request work items appropriately in partnership with business partners. • Subject Matter Expertise: Guide team members on domain / process aspects. • Perform Root cause analysis on errors/ service issues. • Lead process improvement initiatives and ensure SLA adherence. • Manage team performance and engagement during critical situations. • Maintain strong client relationships and manage daily servicing of group retirement plans. • Maintain compliance calendars and ensure timely execution of annual tasks. • Proactively address client and participant inquiries and service requests. • Conduct plan review meetings with boards, committees, and executives. • Manage pre/post meeting tasks: reports, reviews, amendments, fund changes, and documentation. • Coordinate audit support, Form 5500 filings, and compliance testing with home office. • Support client retention and growth within assigned book of business. • Identify opportunities for service model enhancements and contribution increases. • Collaborate with regional teams to deliver client services effectively. • Partner with Plan Sponsors and Specialists to design participant education campaigns. • Maintain Salesforce records: contact data, plan info, and client tasks.

Any Graduation

Apply Now

Refine Your Search

global escalations specialist jobs in bengaluru karnataka

Customer Service Associate

Customer Service Senior Analyst

Catalog Specialist II, Global Catalog Operations

Risk and Compliance Specialist

Multi-lingual ES - Spanish, Global Security Operations Center

Commercial Contract Management Specialist

Risk Specialist , CDA

Customer Service Specialist II

Identity & Access Management (IAM) Lead _Lead Technology Specialist

Senior Specialist - Program & Project Management

Team Lead, Settlement Services

Security Operations Analyst

Specialist Supply Chain Management

Messaging Services Senior Specialist

Account Manager, North America - India

Supply Chain Operations Specialist Professional

IT Technical Support Specialist

Commercial Contract PMO Team Lead

HR Service Delivery Specialist

Assistant Manager-FORTINET FIREWALL SPECIALIST - BangaloreVOIS

I want to receive the latest job alerts for global escalations specialist in bengaluru karnataka

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected