Hebbal Bengaluru Karnataka Analyst endpoint management Jobs – 107 Open Jobs Today

Administrator (Tools & Automation)
HCLTech —Bengaluru, Karnataka
- Microsoft Outlook
- Computer Science
- Software troubleshooting
Security Incident Response Analyst
Endava —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Computer Science
- Analysis skills
- Communication skills
- Flexible schedule
Quick apply
Cyber Defence Analyst
Commonwealth Bank —Bengaluru, Karnataka
- Full-time
- Azure
- Computer Science
- Engineering
Data Protection Analyst
UST —Bengaluru, Karnataka
- Microsoft Excel
- Computer Science
- Windows
Quick apply
11h
Managed Services Analyst, MXDR (Night Shift)
Check Point Software Technologies —Bengaluru, Karnataka
- Full-time
- Remote
- Azure
- Analysis skills
- Scripting
Quick apply
Managed Services Analyst, MXDR
Check Point Software Technologies —Bengaluru, Karnataka
- Full-time
- Azure
- Analysis skills
- Scripting
Quick apply
Sr Cybersecurity Analyst
Dexcom —Bengaluru, Karnataka
- Full-time
- Doctoral degree
- Computer Science
- B.Sc
- Health insurance
Security Analyst- Network Security Analyst
Infor —Bengaluru, Karnataka
- Full-time
- Master's degree
- AWS
- Analysis skills
Analyst (Support & Operations)
HCLTech —Bengaluru, Karnataka
- Azure
- English
- Windows
Vulnerability Management Program + Anthropic - Manager
Deloitte —Bengaluru, Karnataka
- Computer Science
- Data analysis skills
- Databases
Application Support Engineer
Accenture —Bengaluru, Karnataka
- Full-time
- Azure
- SQL
- Analysis skills
Sr Administrator (Support & Operations)
HCLTech —Bengaluru, Karnataka
- Azure
- Software troubleshooting
- Windows
9d
Sr Analyst
HCLTech —Bengaluru, Karnataka
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
5d
Sr. Business Analyst - 260605-7
Kaseya Careers —Bengaluru, Karnataka
- Microsoft Excel
- SQL
- Analysis skills
Quick apply
Senior Technical Analyst
Computacenter —Bengaluru, Karnataka
- Azure
- Windows
- SQL
Cyber Operate - SIEM (Google Chronicle) - Consultant
Deloitte —Bengaluru, Karnataka
- Weekend availability
- Computer Science
- Bachelor's degree
- Computer networking
Cyber Security Analyst
NVIDIA —Bengaluru, Karnataka
- Full-time
- Azure
- Computer Science
- Windows
Cyber Security Lead Analyst - (2600099R)
CGI —Bengaluru, Karnataka
- Azure
- Scripting
- Linux
Quick apply
2d
Cyber Security Lead Analyst (260009C9)
CGI —Bengaluru, Karnataka
- Azure
- Scripting
- Linux
Quick apply
2d
Security Analyst
Infor —Bengaluru, Karnataka
- Full-time
- Master's degree
- AWS
- Analysis skills

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Administrator (Tools & Automation)

HCLTech -
Bengaluru, Karnataka

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Job details

Fresher | Internship

Qualifications

Jira
Desktop support
TCP
ITIL Certification
Microsoft Outlook
Computer Science
Software troubleshooting
Customer service
Software deployment
Windows
Technical support
DHCP
Analysis skills
Bachelor's degree
Computer networking
DNS
ServiceNow
TCP/IP
Diploma
Communication skills
Active Directory
CompTIA A+
Help desk
Information Technology
VPN

Full job description

Bangalore, Karnataka
Job Summary

Job Summary : Helpdesk Associate

Job Description : IT Helpdesk Associate\\\\r\\\\nJob Title\\\\r\\\\nIT Helpdesk Associate\\\\r\\\\nDepartment\\\\r\\\\nInformation Technology (IT)\\\\r\\\\nReports To\\\\r\\\\nIT Helpdesk Lead / IT Manager\\\\r\\\\nJob Summary\\\\r\\\\nWe are seeking a proactive and customer-focused IT Helpdesk Associate to provide first-level technical support to employees. The ideal candidate will troubleshoot hardware, software, network, and system-related issues while ensuring timely resolution and excellent user experience. This role requires strong problem-solving skills, effective communication, and the ability to work in a fast-paced environment.\\\\r\\\\nKey Responsibilities\\\\r\\\\n• Provide first-level technical support via phone, email, chat, and ticketing systems.\\\\r\\\\n• Diagnose and resolve hardware, software, operating system, and network issues.\\\\r\\\\n• Install, configure, and maintain desktops, laptops, printers, and other IT peripherals.\\\\r\\\\n• Create, track, update, and close support tickets within defined SLAs.\\\\r\\\\n• Escalate complex technical issues to Level 2/Level 3 support teams when required.\\\\r\\\\n• Support user account management, including password resets, access provisioning, and permissions.\\\\r\\\\n• Assist with onboarding and offboarding activities, including device setup and account configuration.\\\\r\\\\n• Install and update software applications, patches, and security updates.\\\\r\\\\n• Maintain accurate documentation of incidents, solutions, and knowledge base articles.\\\\r\\\\n• Monitor IT assets and assist in inventory management.\\\\r\\\\n• Ensure compliance with IT security policies and data protection standards.\\\\r\\\\n• Provide basic support for Microsoft 365 applications, email, VPN, and collaboration tools.\\\\r\\\\n• Participate in continuous improvement initiatives to enhance IT support processes.\\\\r\\\\nRequired Qualifications\\\\r\\\\n• Bachelor\\\\\\\'s degree or diploma in Computer Science, Information Technology, or a related field.\\\\r\\\\n• 1–3 years of experience in an IT Helpdesk, Desktop Support, or Technical Support role.\\\\r\\\\n• Fresh graduates with relevant internships or certifications may also be considered.\\\\r\\\\nRequired Skills\\\\r\\\\n• Strong knowledge of Windows operating systems and basic macOS troubleshooting.\\\\r\\\\n• Familiarity with Microsoft 365, Outlook, Teams, and Office applications.\\\\r\\\\n• Understanding of Active Directory, user account management, and password administration.\\\\r\\\\n• Basic knowledge of networking concepts (TCP/IP, DNS, DHCP, VPN, Wi-Fi).\\\\r\\\\n• Experience with ticketing tools such as ServiceNow, Jira Service Management, Freshservice, or Zendesk.\\\\r\\\\n• Knowledge of remote support tools.\\\\r\\\\n• Excellent troubleshooting and analytical skills.\\\\r\\\\n• Strong verbal and written communication skills.\\\\r\\\\n• Ability to prioritize tasks and manage multiple support requests.\\\\r\\\\n• Customer-centric attitude with strong interpersonal skills.\\\\r\\\\nPreferred Qualifications\\\\r\\\\n• Certifications such as CompTIA A+, ITIL Foundation, Microsoft Certified, or equivalent.\\\\r\\\\n• Experience supporting endpoint security solutions and device management tools.\\\\r\\\\n• Knowledge of IT asset management and endpoint deployment.\\\\r\\\\nKey Competencies\\\\r\\\\n• Customer Service Orientation\\\\r\\\\n• Technical Troubleshooting\\\\r\\\\n• Problem Solving\\\\r\\\\n• Communication Skills\\\\r\\\\n• Team Collabor

Key Responsibilities
Job Responsibilities : Helpdesk Associate

1. To adhere to quality standards, regulatory requirements and company policies.
2. To provide support for on call escalations and doing root cause analysis of given issue.
3. Work on value adding activities such Knowledge base update & management, Training freshers, coaching analysts.
4. To independently resolve tickets within agreed SLA of ticket volume and time.
5. To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions / Reopen Cases.

Skill Requirements
Skill Requirement : Helpdesk Associate

Other Requirements
Other Requirement : Helpdesk Associate

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Refine Your Search

analyst endpoint management jobs in hebbal bengaluru karnataka

Administrator (Tools & Automation)

Security Incident Response Analyst

Cyber Defence Analyst

Data Protection Analyst

Managed Services Analyst, MXDR (Night Shift)

Managed Services Analyst, MXDR

Sr Cybersecurity Analyst

Security Analyst- Network Security Analyst

Analyst (Support & Operations)

Vulnerability Management Program + Anthropic - Manager

Application Support Engineer

Sr Administrator (Support & Operations)

Sr Analyst

Sr. Business Analyst - 260605-7

Senior Technical Analyst

Cyber Operate - SIEM (Google Chronicle) - Consultant

Cyber Security Analyst

Cyber Security Lead Analyst - (2600099R)

Cyber Security Lead Analyst (260009C9)

Security Analyst

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