Deccan Pune Maharashtra Care specialist Jobs – 140 Open Jobs Today

Sr Customer Care Specialist
Aspen Technology —Pune, Maharashtra
- Microsoft Word
- Microsoft Excel
- Customer service
Oracle DBA, Loan IQ, Shell Scripting / Senior Consultant Specialist
HSBC Global Services Limited —Pune, Maharashtra
- Full-time
- Oracle
- Software troubleshooting
- SQL
8h
Immigration Case Specialist
Aires —Pune, Maharashtra
- Remote
- Customer service
- Computer literacy
- Microsoft Office
Quick apply
Delivery Head
enreap —Pune, Maharashtra
- Computer Science
- PMP
- Sales
Team lead - First line
Etraveli Group —Pune, Maharashtra
- English
- Windows
- Microsoft Office
4d
Senior Executive - Registered Nurse - NICU
Cloudnine Care —Pune, Maharashtra
- Full-time
- Inventory management
- Care plans
- Nursing
Network Ops Specialist
bp —Pune, Maharashtra
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Computer literacy
8d
Information Security Specialist - 2283
Medline Industries —Pune, Maharashtra
- Full-time
- Azure
- Computer Science
- Windows
Casualty Medical Officer
Medipoint Hospital Pvt Limited —Aundh, Pune, Maharashtra
- ₹45,000 - ₹90,000 a month
- Full-time
- In-person
Quick apply
8d
RCM Payment Entry Specialist
Veradigm —Pune, Maharashtra
- Full-time
- Health insurance
Senior Garnishment Administrator
UKG (Ultimate Kronos Group) —Pune, Maharashtra
- Salesforce
- Bachelor's degree
- Communication skills
9d
Spec Finance
Medline Industries —Pune, Maharashtra
- Full-time
- Microsoft Powerpoint
- Oracle
- Microsoft Outlook
5d
Product Support Representative III
UKG (Ultimate Kronos Group) —Pune, Maharashtra
- Customer service
- Salesforce
- Microsoft Office
5d
Specialist - Identity and Access Management - 2060
Medline Industries —Pune, Maharashtra
- Full-time
- Azure
- Computer Science
- Windows
Global Campaign Specialist
Pall —Pune, Maharashtra
- Full-time
- Microsoft Word
- Microsoft Excel
- Master's degree
- Paid time off
RMO
VitaLife —Pune, Maharashtra
Global HR Technology Specialist
Vanderlande Industries —Pune, Maharashtra
- Full-time
- English
- Master's degree
- Analysis skills
Hiring Cosmetologist & Trichologist
EVARA AESTHETIC HEALTHCARE LLP —Aundh, Pune, Maharashtra
- ₹20,000 - ₹25,000 a month
- Full-time
- Hospitality
- Customer service
- 12th Pass
Quick apply
Sr Accounting Specialist
Harris Computer Systems —Pune, Maharashtra
- Full-time
- Oracle
- Master's degree
- Analysis skills
Lead Specialist - Infection Control Nurse
Cloudnine Care —Pune, Maharashtra
- Full-time
- Nursing
- Time management
6d

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Sr Customer Care Specialist

Aspen Technology -
Pune, Maharashtra

Apply Now

Job details

Qualifications

Microsoft Word
Microsoft Excel
Customer service
Salesforce
Microsoft Office
Bachelor's degree
Organisational skills
Customer support
Communication skills

Full job description

The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways — from a rich set of career development programs to support of community service projects to social events that foster fun and relationship building across our global community.

The Role

Your Impact

Determining the eligibility of academic institutions against the University Program requirements.
Reviewing contractual terms and conditions and working with Legal.
Managing Salesforce opportunities and processing University Program renewals.
Handling incoming requests (phone, e-mail and web) from customers and employees pertaining to customer orders, shipments, product installations, licenses, invoices and general customer service inquiries
Conducting in depth review of license key configurations to understand customer requests for license key creation and delivery
Configuring and creating license files including providing emergency license files to troubleshoot plant down situations
Determining the correct license locking mechanism for each type of license file, retrieving license file locking mechanisms, and retrieving license system names
Determining currently used versions and upgrade paths available for customers
Providing access and delivering media upgrades and licensing to all internal and external customers
Processing all non-revenue license requests for internal and external customers
Providing triage for emergency/cybersecurity calls, includes collecting information about product, version and business impact
Conducting in depth customer entitlement review by analyzing Service License Agreements, Software Maintenance agreements and researching entitlement data in the corporate entitlement databases
Determining customer’s current credit status (outstanding invoices, credit hold and billing details) and working with Collections as needed to address customer requests
Determining tax jurisdiction for physical shipments of locking hardware and media
Conducting reviews of all Voice of the Customer Surveys and liaising with other departments to address customer feedback
Maintaining web support entitlement by validating, authorizing, and revoking end-user access
Generating reports for customer intelligence data from AspenTech field staff

What You'll Need

2-4 years of customer support experience in a fast-paced high-tech environment
College Degree preferred
Excellent customer service and interpersonal skills
Exceptional written and verbal communication skills
Strong attention to details and organizational skills
Demonstrated ability to handle multiple priorities
Ability to work under tight deadlines
Ability to work well with limited supervision
Experience with using Salesforce or other CRM preferred
Experience with using MS Office tools such as Word and Excel preferred

Apply Now

Refine Your Search

care specialist jobs in deccan pune maharashtra

Sr Customer Care Specialist

Oracle DBA, Loan IQ, Shell Scripting / Senior Consultant Specialist

Immigration Case Specialist

Delivery Head

Team lead - First line

Senior Executive - Registered Nurse - NICU

Network Ops Specialist

Information Security Specialist - 2283

Casualty Medical Officer

RCM Payment Entry Specialist

Senior Garnishment Administrator

Spec Finance

Product Support Representative III

Specialist - Identity and Access Management - 2060

Global Campaign Specialist

RMO

Global HR Technology Specialist

Hiring Cosmetologist & Trichologist

Sr Accounting Specialist

Lead Specialist - Infection Control Nurse

I want to receive the latest job alerts for care specialist in deccan pune maharashtra

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