Taratala Kolkata West Bengal Customer relations executive Jobs – 35 Open Jobs Today

Operations Manager II
Concentrix —Kolkata, West Bengal
- Full-time
- Continuous improvement
- Accounting
- Data entry
Sr. Developer - Enterprise Application Salesforce P 4B
Genpact India Pvt. Ltd. —Kolkata, West Bengal
- Full-time
- Hybrid work
- Computer Science
- Salesforce
- English
Quick apply
1d
Poultry - Key Accounts Lead
Cargill —Kolkata, West Bengal
- Bachelor's degree
Associate Trainee-Sales & Services
Malabar Group —Kankurgachi, Kolkata, West Bengal
Business Development Executive/Manager
Aarna IT Solutions Pvt. Ltd. —Kolkata, West Bengal
- Email
Lead Data Scientist 4D
Genpact India Pvt. Ltd. —Kolkata, West Bengal
- Full-time
- Hybrid work
- Computer Science
- English
- Master's degree
Quick apply
Sr. Data Architect - Data Engineering 3
Genpact India Pvt. Ltd. —Kolkata, West Bengal
- Full-time
- Hybrid work
- Azure
- Computer Science
- English
Quick apply
Lead Data Engineer - Data Engineering 4C
Genpact India Pvt. Ltd. —Kolkata, West Bengal
- Full-time
- Hybrid work
- Azure
- Oracle
- Computer Science
Quick apply
Tech Lead - Software Development Engineering N 4C
Genpact India Pvt. Ltd. —Kolkata, West Bengal
- Full-time
- Hybrid work
- Computer Science
- English
- Master's degree
Quick apply
2h
Data Architect - Data Engineering 4D
Genpact India Pvt. Ltd. —Kolkata, West Bengal
- Full-time
- Hybrid work
- Azure
- Oracle
- Computer Science
Quick apply
Jr. Sous Chef - Pastry
Marriott International, Inc —Kolkata, West Bengal
- Full-time
- Hospitality
- 12th Pass
- Communication skills
Sous Chef
Marriott International, Inc —Kolkata, West Bengal
- Full-time
- B.Sc
- 12th Pass
- Bachelor's degree
2d
Manager - Infrastructure Services N 4D
Genpact India Pvt. Ltd. —Kolkata, West Bengal
- Full-time
- Hybrid work
- Azure
- Oracle
- English
Quick apply
Sr. Developer - Application Development JAVA N 4B
Genpact India Pvt. Ltd. —Kolkata, West Bengal
- Full-time
- Hybrid work
- Oracle
- Computer Science
- Software troubleshooting
Quick apply

Related jobs to explore

Based on your search for customer relations executive

Purchase Executive
Shree Bhagwati Industries —Howrah, West Bengal
We are looking for a detail-oriented and proactive *Purchase Executive* to manage our procurement processes, supplier relations, and inventory management.
₹25,000.00 - ₹37,143.18 a month
Quick apply
5d
Executive Assistant to Chief Executive Officer
Lakshmi Realty Projects Pvt. Ltd. —Salt Lake, Kolkata, West Bengal
Outstanding business communication and executive presence. Executive Office | Luxury Real Estate | Land & Joint Property Developments*.
Up to ₹7,00,000 a year
Quick apply
13d

I want to receive the latest job alerts for customer relations executive in taratala kolkata west bengal

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer relations executive jobs near taratala kolkata west bengal

Software Engineer jobs in Kolkata, West Bengal

Senior Operations Manager jobs in Kolkata, West Bengal

Lead Data Scientist jobs in Kolkata, West Bengal

Data Engineer jobs in Kolkata, West Bengal

Sous Chef jobs in Kolkata, West Bengal

Software Engineer jobs in Rajkot, Gujarat

Software Engineer jobs in Mumbai, Maharashtra

Software Engineer jobs in Dehradun City, Dehradun, Uttarakhand

System Administration,system Engineer jobs in Madurai, Tamil Nadu

Software Testing jobs in Vadodara, Gujarat

Mechanical Engineer jobs in Chennai, Tamil Nadu

Software Testing jobs in Remote

Software Engineer jobs in Allahabad, Uttar Pradesh

Assistant Manager Operations jobs in Chennai, Tamil Nadu

Senior Operations Manager jobs in Guindy, Chennai, Tamil Nadu

Senior Interior Designer jobs in Bengaluru, Karnataka

Senior Operations Manager jobs in Chennai, Tamil Nadu

Senior Operations Manager jobs in Malad, Mumbai, Maharashtra

Operations jobs in Mangalore, Karnataka

Senior Salesforce Developer jobs in Remote

Operations Manager II

Concentrix -
Kolkata, West Bengal

Apply Now

Job details

Full-time

Qualifications

Continuous improvement
Accounting
Data entry
Management reporting
Leadership
Communication skills

Full job description

Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.

Role and Key Responsibilities:

Responsible for managing the operations seamlessly and timely SLA delivery along with maintaining high levels of employee and customer satisfaction.
Establish & Manage Relationships / Engagement with the Clients.
Organize resources, set goals, execute Executives and client strategies and responsible for reporting.
Responsible for following agreed governance model, escalation & communication plan.
Ensure that team members achieve agreed standards in relation to their job assignments.
Ensure training of new staff on the corporate policy and rules
Ensure that the buddy system is implemented ensuring consistent performance delivery, without disruption.
Monitor and document work schedule of staff and absences.
Build strong partnership with the client by growing and nurturing the existing relationships to ensure operational cohesion & effective foundation for future growth.
Taking weekly and monthly calls with clients to understand the expectations from the teams and provide updates.
Ensure that all audit related issues are brought to a close
Identify and drive continuous improvements and initiatives in the process.
Coach & mentor Team lead enabling them to manage effectively.
Hiring of leads and managers, training, inductions, employee & client satisfaction scores, performance Appraisals and attrition management
Ensure that all internal customer queries are followed up in a timely manner.
Collaborate with internal teams.
Be the Key contact for all problems and queries with specific business assigned.
Maintain and grow revenue of program(s); responsible for profitability including revenue, margins, billing, seat utilization and retention.
Ensures program has proficient training, staff development, and effective employee relation/recognition programs Selecting, training, developing, and managing performance of direct reports and their associates, including planning and assigning work for staff in accordance with the organization’s policies and applicable legal requirements.
Host Business reviews on a regular basis, communicate the overall objectives within common reports (service reports and Operational Efficiency Reports), ensure that customer, operational and capacity requirements are addressed (i.e. Telecommunications, Information Technology, Legal, HR, Finance, Facilities), hold weekly meetings with all functional leaders and direct reports reviewing site operations, needs, and upcoming events.
Conduct regular one-on-ones with direct reports to review individual performance, the performance of their teams and offer on-going developmental support.
Create a positive work environment through employee engagement; resolve employee relation issues in a professional and timely manner.
Participate in cross functional meetings to review information received from operational support functions - Training, HR, Quality, WFM, TA.- and partner to define action plans that resolve issues and drive continuous improvement

Key skills & knowledge:

Ability to handle ad-hoc client requests.

Ability to prepare and present reviews to the clients.
Ability to work with teams and identify possible innovation opportunities that can be implemented to augment the existing process/systems /tools and make a suggested pitch to the client.
Keep the highest level of sense check on mental wellbeing of the staff and work with the concerned teams to improve wellness strategies, both with client as well as with internal teams
Expertise to lead and guide any new incubation projects being driven by the client as well as internally.
Green belt certification - highly desirable
Action Oriented, Integrity and Trust, Perseverance
Problem Solving, Drive for results and leadership skills.
Managing & measuring work
Ability to handle pressure.
Very good finance and accounting skills
Problem solving, analytical and data entry mastery.
Excellent verbal and written communication skills
Strong external and management reporting skills
Product SME
4+ years exp in the Travel / Aviation field – preferred

Educational qualification: Graduation

Disclaimer:-

'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for ‘recruitment’, ‘processing’ or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.'

Apply Now

Refine Your Search

customer relations executive jobs in taratala kolkata west bengal

Operations Manager II

Sr. Developer - Enterprise Application Salesforce P 4B

Poultry - Key Accounts Lead

Associate Trainee-Sales & Services

Business Development Executive/Manager

Lead Data Scientist 4D

Sr. Data Architect - Data Engineering 3

Lead Data Engineer - Data Engineering 4C

Tech Lead - Software Development Engineering N 4C

Data Architect - Data Engineering 4D

Jr. Sous Chef - Pastry

Sous Chef

Manager - Infrastructure Services N 4D

Sr. Developer - Application Development JAVA N 4B

Related jobs to explore

I want to receive the latest job alerts for customer relations executive in taratala kolkata west bengal

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected