Job Summary
The Identity and Access Management Specialist, as part of the IAM team, will help plan governance policies for Medline’s IAM roadmap and document current needs and challenges. Candidate will participate in projects and initiatives working with IAM team members, architectural, development and engineering teams, service owners, and business stakeholders to provide enterprise IAM solutions that are scalable and adaptable with the ever-changing business needs and industry demands. Candidate should have a demonstrated history of technical consulting on complex projects, creating automated solutions, operational best practices for change and incident management, SLAs for both availability and delivery time to customers. A concerted focus on customer service and on ensuring stability in this space is necessary in order to ensure success.
Job Description
Roles & Responsibilities:
· Required CyberArk L3-L4 Administration engineer/Techno- lead with hands-on skills on CyberArk Technology
· Responsible for the user identity administration and maintenance of user access roles.
· Review changes in the production environments and coordinating with the key stakeholders from IT, business delivery teams and/or third-party Vendors.
· Provide analytical and technical guidance to the team and recommend and/or takes action to direct the analysis and solutions.
· Design IAM processes and implement IAM solutions.
· Perform system integration with Active Directory and other identity systems.
· Develop and maintain user onboarding and user access change workflows.
· Ensure all customer and functional requirements are met through system analysis across all levels to include hardware, software, concept, design, fabrication, test, installation, operation, maintenance and disposal.
· Provides administration and operational support of Identity Management services and support for project-based activities for on-premises and cloud environments.
· Designs and implements user management workflows by defining a process for user management including multiple levels of delegation, review, and approval.
· Work closely and escalate when needed with product vendors to support the technical environment.
Qualifications & Work experience:
- BE in Computer science/ Information Technology or equivalent, relevant (IAM) work experience 7-10 years.
- Experience with expert in technical knowledge of IAM products/solutions viz. CyberArk (PAM), Azure Cloud (PAM), Azure AD, CrowdStrike IDP etc.
- Experience with experts in technical project consultation, solution automation, customer SLA management, operational change development, and incident management.
- Advanced understanding of privileged access management (PAM), SSO/MFA processes and practices.
- Experience with experts in Ping Federated software and its components including Ping Federated console, PingOne console, PingID, and Ping Directory.
- Experience collaborating in a team setting with the organization’s executives, decision-makers, stakeholders, department heads, Service Desk, and end users regarding pertinent activities.
- Knowledge of SAML 2.0, SSO, OAUTH, OpenID, 2FA/MFA, Kerberos and LDAP
- Expert with Configure Ping Identity with Azure Active Directory B2C for secure hybrid access
· Hands-on experience: CyberArk Component Installation and application version upgrades
· In depth understanding of CyberArk CPM compliance management
· Drive CyberArk DR management and DR failover
· Understand the dependencies and work collaboratively with aligned services to provide a consistent and reliable service / approach
- Deep expertise in platform security, administration, and management, such as Microsoft Windows Server administration and/or Linux/UNIX system administration.
- Experience with Active Directory and/or other LDAP directory services.
- Strong understanding and experience with the implementation and functionality of privileged access and account management systems and controls.
· Lead and manage a team of CyberArk L1s and L2s
· Understanding of various authentication methods and key integration modes
· Single POC for escalations and concerns
- Strong written and verbal communication skills.
· Experience on Cloud PAM deployment preferred
· CyberArk- Defender/Sentry Certification must
Preferred Azure Cloud (PAM) certifications
About Medline India:
Medline India was setup in 2010 in Pune, primarily as an offshore Development centre and to augment resources for Medline Industries LP headquartered in Chicago, USA. We are a 1500+ strong and growing team of technology, finance & and business support professionals who support our businesses worldwide towards a mission to make healthcare run better. We are proud to be certified as a ‘Great Place to Work’ by the Great Place to Work Institute® (India) for the duration May 2023 – May 2024.
We are an organization with a conducive work environment, ample opportunities to learn, contribute and grow with a highly empowered & engaged team. We encourage our people to share their best ideas and create new opportunities for our customers and ourselves to work together to solve today’s toughest healthcare challenges.
About Medline Industries, LP:
Established in 1966, Medline Industries LP is a renowned global healthcare organization boasting 56 years of consecutive sales growth, exceeding $21 billion in annual sales. With a workforce of over 36,000 professionals spread across the globe, we operate in more than 125 countries and territories. As the largest privately held manufacturer and distributor of medical supplies in the United States, Medline is uniquely positioned to offer comprehensive products, education, and support across the continuum of care.
At present, Medline Industries, LP holds the esteemed position as the #1 market leader, delivering an extensive portfolio of over 550,000 medical products and clinical solutions. Our clientele includes hospitals, extended care facilities, surgery centres, physician offices, home care agencies, providers, and retailers. We are proud to be recognized by Forbes as one of America’s Best Large Employers and Best Employers for Women. Additionally, the Chicago Tribune has consistently named us a Top Workplace for the past 12 years.
