Hr Crm analyst Jobs – 121 Open Jobs Today

Senior Analyst - Billing/Invoicing Lead to cash
HCLTech —Gurugram, Haryana
- Microsoft Office
- Finance
- Analysis skills
Technical Specialist Analyst, Microsoft Dynamics 365
National Westminster Bank PLC —Gurugram, Haryana
- Full-time
- Agile
3d
Senior Analyst, Practice Operations
Bain & Co. —Gurugram, Haryana
- Full-time
- Microsoft Excel
- Salesforce
- SQL
Quick apply
10d
Senior Lead, Commercial Business Analyst
Stryker —Gurugram, Haryana
- Full-time
- Oracle
- Computer Science
- Salesforce
- Health insurance
Analyst - Marketing 4A
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- Hybrid work
- Microsoft Excel
- Salesforce
- English
Quick apply
Vtiger CRM Developer
BKIT —Gurugram, Haryana
- ₹4,00,000 - ₹7,00,000 a year
- Full-time
- Bachelor's degree
- APIs
- In-person
Quick apply
Sr. Analyst, Client Assurance
AHEAD —Gurugram, Haryana
- Full-time
- Hybrid work
- Microsoft Excel
- SQL
- Bachelor's degree
- Health insurance
- Paid time off
3d
Partner – Sales Tech & Sales Transformation (CRM, Martech and GTM)
Worxwide —Gurugram, Haryana
- Sales
- Marketing
- Salesforce
Sr Business Application Analyst
Moody's —Gurugram, Haryana
- Salesforce
- Bachelor's degree
- AI
6d
Senior Business Analyst - Digital Banking
Luxoft —Gurugram, Haryana
- Salesforce
- English
- APIs
Analyst - CIP / POS 4B
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Senior Analyst – Business Development Support
Mastercard —Gurugram, Haryana
- Full-time
- Microsoft Excel
- Sales
- Salesforce
Senior Manager - Strategy & Analytics
Mercer —Gurugram, Haryana
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- SQL
Specialist - F&A - MDM 4B
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- Salesforce
- ERP systems
- English
Quick apply
Salesforce Developer Intern
Sastorm Software —Gurugram, Haryana
- ₹5,000 - ₹6,000 a month
- Email
- Computer Science
- Software troubleshooting
- Salesforce
- Paid time off
- Flexible schedule
Quick apply
10d
Project Manager
STREAMS Solutions —Gurugram, Haryana
- Full-time
- Microsoft Powerpoint
- Project management
- Presentation skills
Senior Consultant-Fraud Analyst
Aujas —Gurugram, Haryana
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Insurance Client Systems - SalesForce - AVP New
Kohlberg Kravis Roberts & Co. —Gurugram, Haryana
- Email
- Salesforce
- English
- SQL
20h
Strategic Account Executive - Telecom Industry
Salesforce —Gurugram, Haryana
- Full-time
- Sales
- Salesforce
- ERP systems
Sr. Specialist - F&A - MDM 4C
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- Salesforce
- ERP systems
- English
Quick apply

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Senior Analyst - Billing/Invoicing Lead to cash

HCLTech -
Gurugram, Haryana

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Job details

Qualifications

Live chat
Securities & Exchange Commission
Microsoft Office
Finance
Analysis skills
Bachelor's degree
Communication skills

Full job description

Gurugram, Haryana
Job Summary

Deal Support Agent (Tier 1) Job Overview Responsibilities As a Deal Support Agent (Tier 1), you are the first point of contact for our Sales teams in a high-velocity, live-chat environment. You wi l provide real-time guidance on the entire deal life cycle—including customer setup, contracting, and quote generation—while navigating complex Google processes and policies. Your mission is to ensure every deal entering the pipeline is accurate, compliant, and positioned for seamless booking through instant, expert intervention. You wil provide rapid support, ensuring that every request is validated and processed with speed and absolute compliance.

Key Responsibilities

Live-Chat Delivery & Execution Real-Time Response: Provide rapid, high-quality responses to Sales queries regarding CRM navigation and deal process support within a chat interface. Multi-Thread Management: Efficiently manage multiple chat threads while maintaining high accuracy and professional "chat etiquette." Policy Compliance: Ensure guidance is given in real-time compliance with internal Google policies and processes. CRM Hygiene: Ensure real-time CRM hygiene and quote-to-cash accuracy. Core Responsibilities Review and validate contract request intake form from Sales including validating customer information and existing contract information in CRM system Create sales opportunities in the Looker CRM system Prepare, review and deliver quotes based on Sales-provided requests Create bespoke contract packages from standard components Identify the need for, seek, and record cross-functional or business stakeholder approvals for various components of the commercial or contractual package Validate customer-signed documents and submit for booking Provide input and assistance to the Order Management team with respect to the booking and provisioning process Ensure compliance with work instructions and absolute compliance with corporate, legal, and SEC guidelines including ethical and financial rules Escalate in a timely and professional manner any issues that prevent the completion of tasks and achievement of SLA and targets Respond and action in a timely professional manner any escalations received Use deductive reasoning to make sound business decisions. Folow best practices and work cross-functionaly with multiple teams to complete the above tasks and other daily job functions.

Skill Requirements

Graduate of any 4 year degree; idealy Business, Finance or Marketing Ski l Requirements Self-starter with ability to independently identify action items required in any given situation (high-level critical thinking) Solid working knowledge of commercial Customer Relationship Manager (CRM) and Contract Lifecycle Management (CLM) systems, as wel as proficiency with major office productivity suites (Workspace, Microsoft Office) Customer service mind-set Strong analytical and problem solving skils Ability to translate complex legal and procedural concepts into clear, concise "chat-friendly" explanations without losing technical accuracy. Excelent written and verbal communication skils, facilitating clear and open communication at al levels of the organization Adaptable to a changing environment & flexible with regard to working patterns (i.e. shiftwork) Able to handle pressure and wiling to do extended hours when necessary Previous experience providing support in a high-volume live-chat environment is a significant plus. Deal Support Agent (Tier 2) Job Overview As a Deal Support Agent (Tier 2) , you are the first point of contact for our Sales teams in a high-velocity, live-chat environment. You wi l provide real-time guidance on the entire deal life cycle—including customer setup, contracting, and quote generation—while navigating complex Google processes and policies. Your mission is to ensure every deal entering the pipeline is accurate, compliant, and positioned for seamless booking through instant, expert

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Refine Your Search

crm analyst jobs in hr

Senior Analyst - Billing/Invoicing Lead to cash

Technical Specialist Analyst, Microsoft Dynamics 365

Senior Analyst, Practice Operations

Senior Lead, Commercial Business Analyst

Analyst - Marketing 4A

Vtiger CRM Developer

Sr. Analyst, Client Assurance

Partner – Sales Tech & Sales Transformation (CRM, Martech and GTM)

Sr Business Application Analyst

Senior Business Analyst - Digital Banking

Analyst - CIP / POS 4B

Senior Analyst – Business Development Support

Senior Manager - Strategy & Analytics

Specialist - F&A - MDM 4B

Salesforce Developer Intern

Project Manager

Senior Consultant-Fraud Analyst

Insurance Client Systems - SalesForce - AVP New

Strategic Account Executive - Telecom Industry

Sr. Specialist - F&A - MDM 4C

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