Tn Help desk support Jobs – 125 Open Jobs Today

Business Support Senior Assoc.
NTT Ltd —Coimbatore, Tamil Nadu
- Night shift
- Salesforce
- English
- Windows
8d
Help Desk Support
Caresoft Technologies —Ekkattuthangal, Chennai, Tamil Nadu
- ₹12,500 - ₹14,000 a month
- Full-time
- Bachelor's degree
- In-person
- Health insurance
- Paid time off
Quick apply
10d
Advanced Associate, Technology Support
Pearson —Chennai, Tamil Nadu
- Full-time
- Microsoft Excel
- Inventory control
- Software troubleshooting
8d
Support Engineer | Chennai, India
Photon —Chennai, Tamil Nadu
- Rotational shift
- Software troubleshooting
- Communication skills
Admin
Light and Life Speech and Language Therapy Clinic —Nagercoil, Tamil Nadu
- ₹8,000 - ₹12,000 an hour
- Full-time
- Microsoft Excel
- English
- Microsoft Office
Quick apply
8d
Sr Administrator (Support & Operations)
HCLTech —Chennai, Tamil Nadu
- Customer service
- Word processing
- Windows
14d
Process Associate-Accounts Payable
Genpact India Pvt. Ltd. —Chennai, Tamil Nadu
- Full-time
- ERP systems
- English
- Microsoft Office
Quick apply
Service Coordinator
Caresoft Technologies —Ekkattuthangal, Chennai, Tamil Nadu
- ₹18,000 - ₹25,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Cell phone reimbursement
Quick apply
SAP MM Consultant (L1 Support)
Metaphor Consulting —Chennai, Tamil Nadu
- ₹2,00,000 - ₹3,50,000 a year
Certificate Support Associate
Sectigo —Chennai, Tamil Nadu
- Full-time
- Software troubleshooting
- Customer service
- Windows
Quick apply
Technical Support Executive
Online Consultancy Services —Coimbatore, Tamil Nadu
- Computer Science
- English
- Bachelor's degree
Senior Deal Desk Analyst
Denodo —Chennai, Tamil Nadu
- Salesforce
- English
- Bachelor's degree
Senior Administrator - English, Arabic, Microsoft Windows
HCLTech —Chennai, Tamil Nadu
- English
- Windows
- Analysis skills
Senior IT Support Facilitator
Sanmina Corporation —Chennai, Tamil Nadu
- Weekend availability
- Oracle
- Software troubleshooting
- SQL
Travel excutive
GEOCONCEPT INDIA PRIVATE LIMITED —Chennai, Tamil Nadu
- ₹18,000 - ₹80,000 a month
- Full-time
- Hospitality
- Microsoft Office
- Bachelor's degree
- Cell phone reimbursement
- Flexible schedule
Quick apply
3d
Utility Bill Associate-Messaging
Accenture —Chennai, Tamil Nadu
- Full-time
- Data entry
- AI
Functional Consultant- Zoho
Trivecta digital Solution Pvt Ltd —Chennai, Tamil Nadu
- ₹4,28,865.57 - ₹16,97,000.21 a year
- Email
- Analysis skills
- Bachelor's degree
- Scripting
Quick apply
7d
Sr Analyst
HCLTech —Chennai, Tamil Nadu
- Software troubleshooting
- English
- Communication skills
10d
Accountant cum Admin
Curious Food Pvt Ltd —Sholinganallur, Chennai, Tamil Nadu
- ₹20,000 - ₹35,000 a month
- Full-time
- English
- Master's degree
- Bachelor's degree
- Health insurance
- Food provided
Quick apply
Desktop Support Engineer
Sysnet Global Technologies Pvt.Ltd —Chennai, Tamil Nadu
- Software troubleshooting
- Windows
- Linux
Quick apply

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Business Support Senior Assoc.

NTT Ltd -
Coimbatore, Tamil Nadu

Apply Now

Job details

8 days ago

Qualifications

Live chat
Salesforce
English
Windows
Microsoft Office
Computer skills
Typing
Communication skills

Full job description

"At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. NTT DATA, Inc. currently seeks a “BPO Business Support Senior Associate” to join our team in “Coimbatore, India.”

We are looking for an outgoing Customer service associate to assist our customers with product inquiries in a swift, proficient, and friendly manner. The Customer service associate will be instrumental in addressing queries, concerns, and service issues, by communicating in a professional, positive manner. You will apply your multitasking skills by listening and responding to customer via Chat/Emails, navigating computers, documentation simultaneously. Should have the ability to swiftly gain customer confidence and trust.

To ensure success in this position you will have the ability to maintain a sound knowledge of products and services and be an effective communicator. Top candidates are detail-oriented, motivated, and have excellent people skills.

Position's General Duties and Tasks

We are looking for an outgoing Customer service associate to assist our customers with product inquiries in a swift, proficient, and friendly manner. The Customer service associate will be instrumental in addressing queries, concerns, and service issues, by communicating in a professional, positive manner. You will apply your multitasking skills by listening and responding to customer via Chat/Emails, navigating computers, documentation simultaneously. Should have the ability to swiftly gain customer confidence and trust.

To ensure success in this position you will have the ability to maintain a sound knowledge of products and services and be an effective communicator. Top candidates are detail-oriented, motivated, and have excellent people skills.

In these roles you will be responsible for:
Providing front-line Customer service to Policyholders, beneficiaries, agents, and internal customers via Chat/email.
Ensuring customer satisfaction and strive to meet service standards. Providing Outstanding customer service
Processing and logging incoming chats/emails into the CRM system. Identifying customer needs, Forwarding, and escalating inquiries to relevant individuals and departments. Communicating effectively and professionally with both internal and external customers to resolve questions and issues.Developing and maintaining a solid working knowledge of the insurance industry and of all products, services and processes performed by the team.
Collaborating with management or other team members as appropriate to proactively address service issues and concerns.
Analyse and clear inquiries of the Team and address it appropriately. Reaching out to various stakeholders for any further inquiry.
Coordinating training and mentoring activities for new team members.
Maintaining confidentiality of information.
Performing other duties as the need arises.

Required Skills for this role include:
Candidate should have a minimum of 2+ years’ experience in Chat support that required you to work regularly scheduled shifts.

Possesses excellent verbal and written communication skills
Proficient experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools.
2+ months of experience in a role that required attention to detail, accuracy, and accountability for your work product. 2+ months of experience in a role that required you to communicate (verbal/written) effectively in a professional/office setting.

Typing speed of 35 wpm.

Ready to work in complete night shifts
Any Graduation with English as a compulsory subject.

Ability to sit at a desk/remote for extended periods.
Proficient with MS Office suites and leading CRM tools such as Salesforce

Preferred Skills include:
Previous insurance industry experience that required knowledge of Life insurance and annuity policies where you handled interactions(chat/email) from customers inquiring about payments, policy information, or claims.

Required schedule availability for this position is Monday-Saturday (6.00 PM to 4.00 AM IST). The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime basis business requirement."

Apply Now

Refine Your Search

help desk support jobs in tn

Business Support Senior Assoc.

Help Desk Support

Advanced Associate, Technology Support

Support Engineer | Chennai, India

Admin

Sr Administrator (Support & Operations)

Process Associate-Accounts Payable

Service Coordinator

SAP MM Consultant (L1 Support)

Certificate Support Associate

Technical Support Executive

Senior Deal Desk Analyst

Senior Administrator - English, Arabic, Microsoft Windows

Senior IT Support Facilitator

Travel excutive

Utility Bill Associate-Messaging

Functional Consultant- Zoho

Sr Analyst

Accountant cum Admin

Desktop Support Engineer

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