Ga Guest relation executive Jobs – 34 Open Jobs Today

Front Office Associate
Foxoso Hospitality Pvt Ltd —Goa, Goa
- ₹15,000 - ₹18,000 a month
- Full-time
- Customer service
- Front desk
- In-person
- Food provided
Quick apply
Human Resources Executive
Marriott International, Inc —Goa, Goa
- Full-time
- 12th Pass
- Supervising experience
Front Office Executive / Front Office Manager
Ode Spa —North Goa District, Goa
- Full-time
- Hospitality
Housekeeping Team Leader
Hilton —Goa
- Full-time
- Hospitality
- Team management
- Cleaning
Welcome Desk Manager
Marriott International, Inc —Goa, Goa
- Full-time
- No experience needed
- 12th Pass
- Front desk
22h
Head of Operations - Elite Suites and Villas
Marriott International, Inc —South Goa District, Goa
- Full-time
- No experience needed
- 12th Pass
- Front desk
Quality Manager
Marriott International, Inc —Goa
- Full-time
- Word processing
- Bachelor's degree
- Front desk
11d
Executive Sous Chef
Marriott International, Inc —Goa, Goa
- Full-time
- 12th Pass
- Communication skills
Executive Sous Chef - Banquets
Marriott International, Inc —South Goa District, Goa
- Full-time
- 12th Pass
- Communication skills
Sous Chef - Indian
Marriott International, Inc —Goa
- Full-time
- 12th Pass
- Communication skills
3d

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Restaurant Floor Manager
Thalassa Greek Taverna —Solim, Goa
Guest relations: 3 years (Required). We are seeking an experienced, confident and hands-on Restaurant Floor Manager to lead and oversee all restaurant…
₹35,000 - ₹40,000 a month
Quick apply
Guest Relation Associate - Front Office
NOVOTEL —Goa
To ensure on a daily basis that you are fully aware of all arrivals to the Hotel, and in particular, VIP’s and return guests, and that you are aware of any…
Quick apply

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guest relation executive jobs near ga

Front Office Associate

Foxoso Hospitality Pvt Ltd -
Goa, Goa

Quick apply

Job details

Full-time
₹15,000 - ₹18,000 a month

Benefits

Provident Fund
Food provided

Qualifications

Guest relations
Multilingual
Customer service
Front desk
Communication skills
Hotel experience
Hotel management

Full job description

Guest Check-In and Check-Out:Welcome guests upon arrival.

Assist with the check-in and check-out processes.

Provide information about hotel amenities, services, and policies.

Guest Assistance:Address guest inquiries, requests, and complaints promptly and professionally.

Arrange transportation, tours, and other services as requested.

Offer assistance with luggage and room orientation.

Problem Resolution:Resolve guest issues and complaints, striving to find satisfactory solutions.

Act as a liaison between guests and various hotel departments to resolve issues efficiently.

Communication:Maintain clear and effective communication with guests through various channels, such as in-person, phone, email, or messaging apps.

Keep guests informed about hotel events, promotions, and activities.

Concierge Services:Provide concierge services, including restaurant reservations, ticket bookings, and local recommendations.

Assist guests with directions and maps.

VIP and Special Services:Identify VIP guests and provide personalized services and amenities to enhance their stay.

Coordinate special requests, such as room preferences or dietary needs.

Guest Feedback:Collect guest feedback and reviews to gauge satisfaction levels.

Use feedback to make improvements and address recurring issues.

Record Keeping:Maintain guest records and profiles in the hotel's system.

Keep track of guest preferences and special requests for future visits.

Billing and Payment:Handle guest billing inquiries and ensure accuracy in charges.

Assist with payment processes and invoicing, if required.

Safety and Security:Be vigilant and ensure the safety and security of guests, reporting any suspicious activity.

Provide guidance on hotel safety procedures and emergency exits.

Guest Relations Training:Train and mentor junior staff members in guest relations procedures and standards.

Reporting:Prepare daily or weekly reports on guest interactions, feedback, and issues for management review.

Special Events and Celebrations:Coordinate special events, celebrations, or surprises for guests, such as birthdays or anniversaries.

Multilingual Support:If applicable, provide support to guests in different languages to accommodate international travelers.

Knowledge Update:Stay up-to-date with local events, attractions, and changes in the hotel's services to provide accurate information to guests.

Guest Relations Executives are vital in creating a positive impression of the hotel and ensuring guests have a memorable and enjoyable stay. Their role requires excellent communication skills, problem-solving abilities, and a strong commitment to delivering exceptional customer service.

Job Type: Full-time

Pay: ₹15,000.00 - ₹18,000.00 per month

Benefits:

Food provided
Provident Fund

Work Location: In person

Quick apply

Refine Your Search

guest relation executive jobs in ga

Front Office Associate

Human Resources Executive

Front Office Executive / Front Office Manager

Housekeeping Team Leader

Welcome Desk Manager

Head of Operations - Elite Suites and Villas

Quality Manager

Executive Sous Chef

Executive Sous Chef - Banquets

Sous Chef - Indian

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