Dl Sales analyst Jobs – 111 Open Jobs Today

Customer Success Manager
Octave Intelligence —Delhi, Delhi
- Project management
- Bachelor's degree
- Continuous improvement
7d
Contracts Analyst
Forrester Research —Delhi
- Email
- Sales
- Salesforce
- No experience needed
E-Commerce Analyst
the professional world —C R R I, Delhi, Delhi
- ₹25,000 - ₹45,000 a month
- Full-time
- Microsoft Excel
- Data analysis skills
- In-person
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Senior Salesforce Business Analyst
ERM Group —Delhi, Delhi
- Full-time
- Hybrid work
- Salesforce
- Continuous improvement
- Agile
Infosec_Executive - SOC Analyst L1 - Mumbai and Delhi
Metropolitan Stock Exchange of India —Mandhela Kalan, Delhi
- Computer Science
- B.Sc
- Bachelor's degree
Investment Analyst - Pvb
Standard Chartered —Dindarput, Delhi
- Project management
- Product management
- Health insurance
- Paid sick time
2d
Market Research Analyst
Crypto Mize —Delhi
- Full-time
- Research
- Microsoft Office
- Bachelor's degree
Senior Analyst, Client Service Operations
Kroll —Delhi, Delhi
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Client Due Dilligence Analyst (DDQ)
AlphaSense India —Delhi, Delhi
- English
- Administrative experience
- AI
Quick apply
9d
MIS Executive
Divine Innovation —Delhi
- Microsoft Excel
- Data entry
AGBG Mid Market Operations Senior Analyst
Accenture —Delhi, Delhi
- Full-time
- Computer Science
- Bachelor's degree
- APIs
Senior Consultant | APM: BFSI BA | Delhi | Finance Transformation | Finance Strategy
Deloitte —Delhi
- Microsoft Powerpoint
- Computer science
- Microsoft Excel
E-Commerce Executive
the professional world —C R R I, Delhi, Delhi
- ₹25,000 - ₹35,000 a month
- Full-time
- Microsoft Excel
- Data analysis skills
- In-person
Quick apply
Associate Director - Performance Marketing
Accenture —Delhi, Delhi
- Full-time
- Salesforce
- Master's degree
- Bachelor's degree
BDM-B2G
Magneto Cleantech —Okhla, Delhi, Delhi
- ₹45,000 - ₹60,000 a month
- Full-time
- Business development
- Analysis skills
- Electrical experience
Quick apply
Client Due Dilligence Analyst (DDQ)
AlphaSense —Delhi, Delhi
- English
- Administrative experience
- AI
9d
Senior Associate - Sales Operations
Chegg —Jasola, Delhi, Delhi
- Full-time
- Oracle
- Sales
- Salesforce
3d
Product Business Analyst
POSist Technologies —South East District, Delhi
- Full-time
- SQL
- Analysis skills
- Restaurant
Web Analyst
Five Feed Learning Solutions Pvt. Ltd. —Delhi
- ₹2,50,000 - ₹3,50,000 a year
- Call employer
- Master's degree
- Project management
- Bachelor's degree
Credit Manager- Retail-Delhi
Aditya Birla Group —Delhi
- Finance
- Master's degree
- Analysis skills
2d

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Customer Success Manager

Octave Intelligence
Delhi, Delhi

Apply Now

Job details

7 days ago

Qualifications

Software deployment
Oil & gas
Business analysis
Sales
Project management
Bachelor's degree
Continuous improvement
Construction experience

Full job description

Job Location (Short): Delhi NCR, India | Mumbai, India

Workplace Type: Onsite

Req Id: 3232

Responsibilities

Octave is seeking a new Customer Success Managers to join our team working with our India accounts. Our Customer Success Managers (CSM) are in a key role to drive customer satisfaction through their success in achieving desired outcomes by use of Octave solutions. Leveraging your practical industry knowledge, business acumen, relationship management and broad understanding of Octave solutions, you will position yourself as a trusted advisor to our customers to help them win in their business while maximizing their return on investment in Octave solutions. The CSM role will collaboratively drive change management and adoption activities with key Business Decision Makers, help reduce implementation risk, drive usage of existing solutions, identify opportunities for upsell/cross-sell, and maintain established retention rates for both maintenance and SaaS renewals.

The CSM role is focused primarily in the post-sales phase and works in a complementary fashion with the Sales Account team, the Services Implementation team, and the Technical Support team and in alignment with the Customer Engagement program.

Work with the assigned customers through the life cycle of customer relationship to provide smooth transition through different phases (Sales to Service to Support).
Lead adoption activities including educating customer locations on support processes and training requirements to help them meet their expected outcomes.
Lead and own all aspects of post-sales engagement with the account that includes coordination with Account Management, Project Management and the Implementation team, Trainers, Product Management and Technical Support Analysts.
Continuously measure results, advise the account towards improving adoption, and improve user’s awareness of what is possible with Octave Solutions.
Improve the account’s health and user satisfaction scores.
Develop and maintain relationships with all key customer contacts.
Be a single point of contact for "post-sales" escalations and be the customer champion within Octave.
Work with cross functional teams (internal and external) to ensure timely resolution of the customer’s escalations and complex technical issues involving many different internal teams.
Conduct periodic reviews of the use of Octave solutions, support services and status of issues and escalations.
Help conduct root cause analysis and drive continuous improvement using project management skills for managing related action items.
Assist customer in understanding future roadmaps and in upgrade planning.

#onsite #SD1

Education / Qualifications

Bachelor’s degree or relevant industry experience
Should have 8-18 years of relevant work experience in Customer Sucess space with relevent domain preferably from Oil & Gas, EPC's.
Experience and/or certification in engineering, construction, or project delivery
Experience and/or certification in business analysis desired
Experience in an advisory capacity, especially on projects involving software configuration, training, development, testing, and deployment.
Knowledge and experience in the industry specific to the accounts
Familiar with organization change management aspects of delivering change programs
Successful track record in managing and delivering projects
Occasional domestic and international travel is associated with this position – estimated at 30%. A valid passport required

Your soft skills will include:

Self-motivated and enjoys autonomy.
People orientated with positive interpersonal skills.
Courageous and confident enough to deal with tense and unpleasant situations.
Calm and controlled in times of unanticipated and unpleasant work-related issues.
Performance driven team player.
Flexible during times of change.
Actively addresses problems.

About Octave

Octave provides mission-critical software that empowers organizations to make informed decisions across every stage of the asset lifecycle - Design, Build, Operate and Protect - where performance, safety, and reliability are non-negotiable and failure is not an option.

Turning complex operational data into actionable intelligence, Octave connects expertise, real-world conditions and enterprise-scale insight to improve performance, resilience and incident response where it matters most.

Octave has more than 7,000 employees in 45 countries. Learn more at octave.com and follow us on LinkedIn.

Why work for Octave?

All in. Always forward. That's the way we do things around here. We put trust in our people because we believe it's the best way to unleash potential, bring ideas to life, and keep moving ahead. And it's why we're committed to creating an environment that's truly supportive, providing you with the resources you need to support your ambitions, no matter who you are or where you are in the world.

Everyone is welcome

At Octave, we believe that diverse and inclusive teams are critical to the success of our people and our business. Here, everyone is welcome. As an inclusive workplace, we don't discriminate. In fact, we embrace differences and are fully committed to creating equal opportunities, an inclusive environment, and fairness for all.

Respect is the cornerstone of how we operate, so speak up and be yourself. You're valued here.

Recruitment Fraud Alert

Octave posts all official job opportunities on either https://careers.octave.com/ or https://www.octave.com/about/careers and communicates only from email addresses ending in @octave.com. We never request payment or personal banking information during recruitment. No offers will ever be extended without a proper interview via Teams or in person, never done over email alone. If you suspect fraud, it probably is, and contact us at [email protected]

Apply Now

Refine Your Search

sales analyst jobs in dl

Customer Success Manager

Contracts Analyst

E-Commerce Analyst

Senior Salesforce Business Analyst

Infosec_Executive - SOC Analyst L1 - Mumbai and Delhi

Investment Analyst - Pvb

Market Research Analyst

Senior Analyst, Client Service Operations

Client Due Dilligence Analyst (DDQ)

MIS Executive

AGBG Mid Market Operations Senior Analyst

Senior Consultant | APM: BFSI BA | Delhi | Finance Transformation | Finance Strategy

E-Commerce Executive

Associate Director - Performance Marketing

BDM-B2G

Client Due Dilligence Analyst (DDQ)

Senior Associate - Sales Operations

Product Business Analyst

Web Analyst

Credit Manager- Retail-Delhi

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Responsibilities

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About Octave

Why work for Octave?

Everyone is welcome

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