Padghe Maharashtra Desktop support technician Jobs – 27 Open Jobs Today

IT Engineer
Callifony —Thane District, Maharashtra
- Full-time
- Computer Science
- Software troubleshooting
- B.Sc

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IT Engineer
Callifony —Thane District, Maharashtra
Taking ownership of technical issues, and working with our development group to resolve. Excellent listening and questioning skills, combined with the ability…
IT Helpdesk Executive
XL Dynamics India —Navi Mumbai, Maharashtra
Formal degrees are not a material in our hiring decision. Awareness of common security threats and best practices. Customer-focused approach to problem-solving.
₹3,00,000 - ₹5,00,000 a year

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IT Engineer

Callifony
Thane District, Maharashtra

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Job details

Full-time

Qualifications

Microsoft Windows Server
FTP
Desktop support
TCP
Computer Science
Software troubleshooting
IIS
B.Sc
Microsoft SQL Server
Windows
Sonicwall
Web servers
Database administration
Firewall
Bachelor's degree
Remote access software
IT support
DNS
VMWare
Linux
Apache
TCP/IP
HTTPS
Desktop administration
Communication skills
MySQL
Help desk
Mobile devices
Information Technology
VPN

Full job description

Callifony, a leading business communication platform is looking for production support IT support engineer providing 24 /7 expert technical support and consultation for Windows based operating systems. Position also requires significant experience with DNS, Web application, Emailing systems, IIS, Database Administration, Desk / C panel and other web control panels. Position conducts and coordinates the analysis, planning and implementation of systems software and/or hardware. Analyzes, designs, tests, debugs, maintains, modifies and documents operating systems. Defines systems hardware and/or hardware requirements and determines systems specifications and/or customizations. Coordinates the design of subsystems and integration of total systems. Identifies and resolves highly complex problems. Provides direction and/or guidance to less experienced staff.

Responsibilities:

Manage multiple database, http, ftp, and mail servers
Install, configure, maintain, and upgrade server software
Install and configure off-the-shelf applications
Oversee security issues and backup plans
Support and maintain legacy platforms
Acquire new platforms as needed
Develop and refine support team escalation procedures
Work towards platform hardware/software standardization
Bridge web and in house hardware.
Report on current and projected status of all platforms
Interact with in-house staff and management as well as outside consultants, vendors, and support teams.
Participate in long-term strategic decision-making regarding web activities.
Taking ownership of technical issues, and working with our development group to resolve

more advanced issues when necessary.

Additional Responsibilities:

Resolving escalated customer complaints without the need for team lead intervention
Documenting troubleshooting and problem resolution steps
Participation in providing training to customers as required
Supporting internal / external IT related issues
Work with a team to automate management tasks, streamline processes and perform standard administration functions as needed
Perform additional duties as assigned by management

Technical Experience:

Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
Hands-on experience with Windows Desktop & Server + Linux OS environments
Hands-on experience with working on Firewalls & VPN Configuration
Hands-on experience with working on VMware Virtualized Environments
Good understanding of computer systems, mobile devices and other tech products
Ability to diagnose and troubleshoot basic technical issues
Familiarity with remote desktop applications and help desk software
Excellent problem-solving and communication skills
Ability to provide step-by-step technical help, both written and verbal
BS degree in Information Technology, Computer Science or relevant field
Additional certification in Microsoft, Linux, ortinet, SonicWALL, VMware or similar

technologies is a plus

Significant experience managing web servers, ftp servers, mail servers. name servers
Primary experience with Microsoft WinServer 2003 / 2008 greatly preferred
Significant experience with IIS (preferred) or alternatively Apache; key protocols (ftp, smtp;

rdp, http; https; tcp/ip; etc.); remote hardware administration (stats; backup; real-time
monitoring); cron jobs; mime types (varied); DNS

Experience with server performance issues, including load splitting/balancing, performance

tuning, SCSI/RAID/SATA, and network connectivity.

Knowledge of security issues, web administration, parallel and mirror sites; user per missioning schemes all in a Microsoft server environment preferred.
Familiarity with database administration MSSQL/ MySQL
2+ years working professionally in a comparable position and/or significant record of related

academic accomplishment.

Skills:

the ability to think logically;
a good memory of how software and operating systems work;
excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution;
the ability to work well in a team;
problem solving skills;
a strong customer focus;
the ability to priorities your workload;
attention to detail.

Department: Engineering

Job Type: Full Time

Job Location: Thane

Experience: 3-4 Yrs

Apply Now

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