Remote Customer success & support specialist Jobs – 32 Open Jobs Today

IT Applications Associate Consultant, Corporate Legal Technology Solutions
Harbor —Remote
- Remote
- Microsoft Powerpoint
- Microsoft Outlook
- Computer Science
Quick apply
Director, Product Management - App Marketplace (Partnerships)
HighLevel —Remote
- Remote
- Computer Science
- Finance
- Business development
Senior ServiceNow Business Process Consultant
Milestone Technologies, Inc. —Remote
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Agile
Area Sales Manager
Thermo Fisher Scientific —Remote
- Full-time
- Remote
- Sales
- Salesforce
- ERP systems
IT Infrastructure Specialist – Cloud & DevOps
ZoftSolutions Pvt Ltd —Remote
- Full-time
- Remote
- Azure
- Computer Science
- DevOps
- Health insurance
- Paid time off
Quick apply
Senior Migration Consultant
Veeva Systems —Remote
- Full-time
- Remote
- Oracle
- Salesforce
- Java
- Work from home
Senior Consultant - Veeva Safety Project Management
Veeva Systems —Remote
- Full-time
- Remote
- Computer Science
- PMP
- English
- Health insurance
- Work from home
Sales Manager / Area Sales Manager
Haber —Remote
- Full-time
- Remote
- Engineering
- Master's degree
- Business Administration
Head Engineering & Architecture
AxisMaxlife —Remote
- Remote
- Azure
- Master's degree
- AWS
Partner AI Deployment Engineer - AWS
OpenAI —Remote
- Full-time
- Remote
- AWS
- AI
Senior Product Designer - Cloud Update Service
Hyland Software —Remote
- Remote
- Travel
- Agile
- AI
Senior Technical Consultant SDN (NSX)
AHEAD —Remote
- Remote
- Computer networking
- AI
- Communication skills
- Health insurance
- Paid time off
Technical Lead .net/ang/azure
3Pillar —Remote
- Full-time
- Remote
- Azure
- English
- Java

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Director, Product Management - App Marketplace (Partnerships)
HighLevel —Remote
4+ years working directly on an app marketplace, developer ecosystem or platform partnerships program in a SaaS company.

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IT Applications Associate Consultant, Corporate Legal Technology Solutions

Harbor -
Remote

Quick apply

Job details

Qualifications

Microsoft Powerpoint
Microsoft Outlook
Computer Science
Software Engineering
Software troubleshooting
XML
Salesforce
Visio
Java
Finance
SQL
Analysis skills
Continuous improvement
REST
SharePoint
APIs
Computer skills
JSON
Communication skills
Python
jQuery
Analytics

Full job description

Harbor is seeking a skilled and customer-focused Associate Consultant with experience in implementing technology solutions to join our team. This role involves hands-on software implementation, client onboarding, issue resolution, and collaboration with internal teams to deliver high-quality solutions. You'll play a key role in bridging technical capabilities with business needs while continuously improving our support and implementation processes.

Work Location & Hours: This is a remote/hybrid position in India. For the first 3-6 months, employees will align with USA business hours (9am - 5pm EST). Following these first several months, Harbor will adjust the schedule to better fit India hours based on long-term Harbor and client needs. The long-term schedule will be finalized after the first 9 months of employment.

Key Responsibilities:

Implement, configure, and support software solutions based on customer requirements.
Engage with clients to understand their business processes and recommend suitable configurations.
Troubleshoot and resolve application issues efficiently, coordinating with technical teams as needed.
Be open to learning new technologies, such as Salesforce, Litify, Agiloft, Ironclad, Onit, and TeamConnect to support Harbor implementation projects.
Communicate effectively with both technical and non-technical stakeholders to ensure clarity and alignment.
Serve as a liaison between product, engineering, and customers to advocate for user needs and product improvements.
Contribute to the creation of documentation, training materials, and internal knowledge bases.
Manage multiple priorities and maintain clear communication throughout implementation or support lifecycles.
Identify areas for process optimization and contribute to continuous improvement initiatives.

Experience, Education and Qualifications:

Degree in Finance, Business, Computer Science, Software Engineering, Information Science, Economics, Statistics, Accounting or Data & Analytics.
Understanding of the implementation process including requirement analysis, design, configuration/development, migration, testing, and change management.
Strong observational, analytical and numerical reasoning skills.
Effective communication and storytelling skills (written and spoken).
Excels in a cooperative team environment.
Positive, enthusiastic attitude and entrepreneurial spirit with an eagerness to quickly learn and develop new skills.
Competent in the following areas: problem solving, customer-focus, communication, collaboration and punctuality.
Advanced computer skills (primarily Excel, Word, PowerPoint, and Visio); familiarity with use of Outlook, Teams, and SharePoint as collaboration tools.
Proficiency in the following technical areas: Java, Python, XML, JQUERY/JSON, REST APIs is an advantage.
Proficiency in SQL is an advantage.

Why Join Harbor:

Exposure to international clients and global teams
Learning and development opportunities to build technical and consulting skills
Collaborative and supportive global team environment
Tech enabled workforce to set you up for success
Opportunity to grow your career in legal technology and consulting

About Us:

Harbor is the preeminent provider of expert services across strategy, legal technology, operations, and intelligence. Our globally integrated team of 900+ strategists, technologists, and specialists navigate alongside our clients – leading law firms, corporations, and their law departments – to provide essential resources and invaluable insights. Anchored in a rich heritage of deep knowledge, steadfast relationships, and mutual respect, our unwavering dedication lies in shaping the future of the legal industry and fostering enduring partnerships within our community and ecosystem.

Harbor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, marital status, civil union status, national origin, ancestry, age, parental status, disabled status, veteran status, or any other legally protected classification, in accordance with applicable law.

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customer success & support specialist jobs in remote

IT Applications Associate Consultant, Corporate Legal Technology Solutions

Director, Product Management - App Marketplace (Partnerships)

Senior ServiceNow Business Process Consultant

Area Sales Manager

IT Infrastructure Specialist – Cloud & DevOps

Senior Migration Consultant

Senior Consultant - Veeva Safety Project Management

Sales Manager / Area Sales Manager

Head Engineering & Architecture

Partner AI Deployment Engineer - AWS

Senior Product Designer - Cloud Update Service

Senior Technical Consultant SDN (NSX)

Technical Lead .net/ang/azure

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