Guest Relation Executive-
Orion spa & health care centre —Baner, Pune, Maharashtra
- ₹13,000 - ₹18,000 a month
- Full-time
- Customer service

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We are looking for a qualified Guest Relation Executive to provide professional and result oriented GRE for our business.

Engage with guests on a regular basis and build a relationship with them
Attend to phone calls and take appointments
Be conversant with all the therapies and provide information about the same to the guests
Selling of gift vouchers and memberships to the guests
Ensure that the cash bill is maintained in a secure manner and maintain accounts for the spa
Seek feedback from guests about their experience
Control costs by following laid-down procedures
Ensure high levels of guest satisfaction
Maintain high levels of hygiene and cleanliness with the help of the housekeeping staff
Deliver high quality & personalized service to the guests with the help of the therapists at the spa
Ensure adherence to all standard operating procedures
Handle any guest grievances and bring it to the Spa Manager’s notice immediately
Maintain the reception area in an effective manner
Maintain inventory of all materials in the spa and ensure there is no pilferage or wastage.

Job Type: Full-time

Salary: ₹13,000 to ₹18,000 /month

Experience:

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