Borivali Mumbai Maharashtra Cashier Jobs – 25 Open Jobs Today

Guest Relations Associate
Morgans Originals —Mumbai, Maharashtra
- Full-time
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Guest Relations Associate
Morgans Originals —Mumbai, Maharashtra
Ensure that members consistently receive all benefits, and repeat guests and other VIP’s receive special recognition and service.
Quick apply
Human Resources Manager
Marriott International, Inc —Mumbai, Maharashtra
Additionally, he/she focuses on delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensures compliance…

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Guest Relations Associate

Morgans Originals
Mumbai, Maharashtra

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Job details

Full-time

Full job description

Company Description

Roswyn, a Morgans Originals Hotel

Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know - connecting people to the city, the culture and the moment.

Job Description

Front Office Operation

Assist guests with check in and checkout, as well as other cashiering duties

Review arrival lists and prepare compendiums prior to guests’ arrival and check-into system if necessary

Welcome guests on arrival, register and issue room keys according to departmental standards and procedures

Ensure that members consistently receive all benefits, and repeat guests and other VIP’s receive special recognition and service. Prepare and send welcome cards and amenities to room prior to guest arrival

Liaise closely with other relevant departments to ensure that guests requests and needs are met

Update and maintain repeat guest history system

Promote Inter-Hotel sales and in-house facilities according to departmental standards to maximize revenue

Handle guests’ complaints and comments tactfully and efficiently

Handling guests’ mails, messages, and answering of phone calls

Maintain the privacy and confidentiality of all guests by ensuring that no details of the guests are disclosed

Be vigilant in regard to in-house credit matters and act upon any discrepancies

Alert Security or Duty Manager of suspicious looking person(s) / articles

Other Responsibilities

Maintain complete knowledge of all food & beverage services, outlets and hotel services/features

Be fully conversant with hotel fire & life safety/emergency procedures

Attend all briefings, meetings and trainings as assigned by management

Report for duty on time wearing clean and complete uniform at all times

Maintain a high standard of personal appearance and hygiene at all times

Perform other reasonable duties assigned by the Management of the Hotel

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Guest Relations Associate

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