Malviya Nagar Delhi Delhi Customer care specialist Jobs – 95 Open Jobs Today

Sales | Executive – Patient Care Specialist
Eyemantra —Paschim Vihar, Delhi, Delhi
- ₹25,000 - ₹35,000 a month
- CRM software
- Sales
- English
Project Management Specialist II
Hollister Global Business Services India Private L —Gurugram, Haryana
- PMP
- Engineering
- Master's degree
Sr. Payroll Specialist (India Coverage)
S&P Global —Gurugram, Haryana
- Email
- Microsoft Excel
- Windows
- AI
- Health insurance
- Paid time off
Technical Support Specialist
SHL —Gurugram, Haryana
- Full-time
- English
- Microsoft Office
- Communication skills
9h
Client Intake Specialist - US Voice process
ASI-Apex Sourcing —Delhi, Delhi
- Full-time
- Customer service
- Business development
- Bachelor's degree
- Health insurance
Analyst - Customer Service
Alight —Gurugram, Haryana
- Night shift
- Customer service
- Analysis skills
- Bachelor's degree
- Paid sick time
5h
Senior Specialist - HR
R1 RCM, Inc. —Gurugram, Haryana
- Full-time
- Microsoft Powerpoint
- ERP systems
- Microsoft Office
Data Specialist
YipitData (Alternative) —Delhi, Delhi
- Remote
- SQL
- Machine learning
- Communication skills
- Flexible schedule
Technical Project Specialist - PMO
R1 RCM, Inc. —Noida, Uttar Pradesh
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- PMP
Specialist - HR
R1 RCM, Inc. —Gurugram, Haryana
- Full-time
- Microsoft Excel
- Analysis skills
- Project management
Senior People Data Reporting Specialist (HR Reporting; Cognos BI, SQL)
UKG (Ultimate Kronos Group) —Noida, Uttar Pradesh
- Data analysis skills
- SQL
- Analysis skills
Quality Analyst
Kuber and Company —Gurugram, Haryana
- ₹3,00,000 - ₹5,50,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply
Analyst - Business Data Services 5B
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- Microsoft Excel
- Azure
- Computer Science
Quick apply
SBU HEAD – CRITICAL CARE
Fresenius Medical Care —Gurugram, Haryana
- Full-time
- Master's degree
- Business Administration
- MBA
Specialist
MetLife —Noida, Uttar Pradesh
- Full-time
Senior RAS Training Specialist
Medtronic —Gurugram, Haryana
- Full-time
- Up to 50% travel
- English
- Bachelor's degree
Manager- Cisco Contact Center
Ameriprise India —Noida, Uttar Pradesh
- Full-time
- Management
- Computer Science
- Salesforce
- Work from home
6d
Account Manager II
UKG (Ultimate Kronos Group) —Noida, Uttar Pradesh
- Customer service
- Human resources
- SharePoint
Renewals Specialist
Wroffy Technologies —Gurugram, Haryana
- Full-time
- Microsoft Office
Area SV Coordinator Sales Execution
Hapag-Lloyd AG —West District, Delhi
- Sales
- Customer service
- Salesforce

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Sales | Executive – Patient Care Specialist

Eyemantra
Paschim Vihar, Delhi, Delhi

Apply Now

Job details

₹25,000 - ₹35,000 a month

Qualifications

CRM software
Sales
English
Microsoft Office
Sales
Medical sales
Bachelor's degree
Organisational skills
Computer skills
Hindi
Communication skills

Full job description

Paschim Vihar, Delhi In-office 2+ yrs INR 25,000 – 35,000

Job Summary:

We are looking for a motivated and dynamic Executive – Patient Care Specialist with a focus on Sales to join our team at Eye Mantra in Delhi. This role combines patient care with a strong focus on sales, where you will be responsible for assisting patients in their eye care journey, addressing inquiries, providing information about treatments and services, and actively promoting and selling our products and services. The ideal candidate will have excellent communication skills, a passion for patient care, and a proven track record in sales.

Key Responsibilities:

Patient Care and Communication:
- Provide exceptional patient care and service throughout their visit to the clinic.
- Address patient queries regarding treatments, procedures, and services offered at Eye Mantra.
- Educate patients about eye care services, treatment options, and aftercare instructions.
- Assist in appointment scheduling, follow-ups, and reminders to ensure seamless patient experience.
- Ensure a comfortable and welcoming environment for patients, addressing any concerns promptly.
Sales and Service Promotion:
- Actively promote and sell eye care services such as consultations, surgeries, and corrective lens solutions (glasses, contact lenses, etc.).
- Suggest and cross-sell relevant products and services to patients based on their needs (e.g., eye tests, vision correction, and other treatments).
- Achieve monthly sales targets by promoting products and services in a consultative manner.
- Maintain a clear understanding of the products and services offered to effectively communicate benefits and value to patients.
Customer Relationship Management:
- Build and maintain strong relationships with patients, ensuring that they receive top-quality care and service.
- Maintain regular communication with patients to ensure follow-ups and retention.
- Keep accurate records of patient interactions, sales transactions, and service requests.
Coordination with Medical Staff:
- Work closely with doctors, optometrists, and other healthcare professionals to provide seamless care for patients.
- Ensure all necessary documentation and records are completed in a timely manner.
- Ensure that all patient concerns are communicated effectively to the relevant medical staff and addressed.
Administrative and Reporting Duties:
- Update patient records in the system accurately, ensuring confidentiality and adherence to legal requirements.
- Prepare and maintain sales reports, tracking performance against targets and KPIs.
- Assist in maintaining stock levels of patient care products (glasses, contact lenses) and ensure they are properly displayed and marketed.

Requirements:

Education:
- Bachelor’s degree in any field (preferably in Healthcare, Sales, or Business Administration).
- Certifications or training in sales, customer care, or healthcare would be a plus.
Experience:
- Minimum 1–3 years of experience in a sales or patient care role, preferably in healthcare, hospitals, or optical clinics.
- Proven track record of achieving sales targets or experience in a customer-facing sales role.
- Experience in handling patient inquiries, providing information, and converting leads into sales.
Skills:
- Strong verbal and written communication skills with the ability to interact effectively with patients.
- Customer-focused with the ability to handle patient concerns and complaints in a professional manner.
- Ability to work under pressure and meet sales targets.
- Good organizational skills with attention to detail and ability to maintain accurate records.
- Proficiency in using CRM software, MS Office, and basic computer skills.

Preferred Skills:

Previous experience in optical sales, healthcare sales, or medical sales.
Familiarity with eye care products (glasses, contact lenses) and treatments would be an advantage.
Ability to speak multiple languages (especially Hindi or English) is a plus.

Apply Now

Refine Your Search

customer care specialist jobs in malviya nagar delhi delhi

Sales | Executive – Patient Care Specialist

Project Management Specialist II

Sr. Payroll Specialist (India Coverage)

Technical Support Specialist

Client Intake Specialist - US Voice process

Analyst - Customer Service

Senior Specialist - HR

Data Specialist

Technical Project Specialist - PMO

Specialist - HR

Senior People Data Reporting Specialist (HR Reporting; Cognos BI, SQL)

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Analyst - Business Data Services 5B

SBU HEAD – CRITICAL CARE

Specialist

Senior RAS Training Specialist

Manager- Cisco Contact Center

Account Manager II

Renewals Specialist

Area SV Coordinator Sales Execution

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