Gurugram Haryana American express customer support Jobs – 34 Open Jobs Today

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Senior Analyst-Data Science (Gen AI, SQL, Python)

American Express -
Gurugram, Haryana

Apply Now

Job details

Full-time
1 day ago

Qualifications

SQL
Analysis skills
Bachelor's degree
Machine learning
Data analytics
Data science
AI
Python

Full job description

The Analytics (AIM) team – a part of Global Strategy & Operations, GCS – is the analytical engine that enables the Global Commercial Card business. The team drives profitable growth in Acquisitions through Data, Analytics, AI powered Targeting & Personalization Capabilities.

This role will be an integral part of the customer cross-functional team responsible for driving strategic analysis and initiatives spanning across channels and products for US market. The incumbent would be responsible for analytics solutions that would shape customer acquisitions and organic growth roadmap. The role requires a strong background in data analytics and commercial card knowledge. The position is part of a highly collaborative environment, interacting with and influencing partners across the Global Commercial Service’s business at American Express.

Minimum Qualifications

2+ years of experience with minimum Bachelor's degree in a quantitative field (e.g. Statistics, Engineering, Physics, Mathematics and Economics).
Understanding of key Generative AI concepts and techniques, including prompt engineering techniques, Retrieval-Augmented Generation (RAG), embeddings/vector search, and agentic AI workflows.
Strong technical and analytical skills with the ability to apply both quantitative methods and business skills to create insights and drive results
Ability to work independently and across a matrix organization partnering with business partners, functional owners, capabilities, technology teams and external vendors
Strong programming (SQL and Python) skills with experience in Machine Learning and Data Science
Ability to prioritize and manage several concurrent projects through collaboration across teams/geographies

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Apply Now

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american express customer support jobs in gurugram haryana

Senior Analyst-Data Science (Gen AI, SQL, Python)

Senior Auditor

Senior Manager - Data Science

Manager -Data Science

Senior MERN Stack Developer

Senior Analyst-Data Science

Specialist - Customer Care - Voice 4A

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