Chennai Tamil Nadu Customer support specialist Jobs – 434 Open Jobs Today

Technical Operation Specialist
Viventium Software —Chennai, Tamil Nadu
- ₹8,00,000 a year
- Full-time
- Writing skills
- English
- SQL
Quick apply
2d
Ocean Customer Experience Specialist - Inbound Calling
Maersk —Chennai, Tamil Nadu
- Full-time
- Microsoft Excel
- English
- Microsoft Office
Senior Payroll Specialist
Appian Corporation —Chennai, Tamil Nadu
- Microsoft Excel
- Finance
- Bachelor's degree
- Health insurance
Quick apply
Customer Support Specialist
MAX FURN —Royapettah, Chennai, Tamil Nadu
- ₹9,000 - ₹45,000 a month
- Full-time
- English
- Master's degree
- Bachelor's degree
Quick apply
4d
Refunds Specialist
MedExpert Billing and Consulting —Chennai, Tamil Nadu
- Microsoft Excel
- HIPAA
- 12th Pass
Quick apply
Support Specialist
Komodo Health —Chennai, Tamil Nadu
- Hybrid work
- Google Suite
- English
- SQL
Quick apply
Job Posting Title Lead Logistics Customer Experience & Operations Senior Specialist
Maersk —Chennai, Tamil Nadu
- Full-time
- Microsoft Excel
- Analysis skills
- Bachelor's degree
Chat Customer Service Specialist
Citi —Chennai, Tamil Nadu
- Full-time
- Databases
- Administrative experience
- Math
Air Logistics Customer Care Specialist
Kuehne+Nagel —Chennai, Tamil Nadu
- Business development
- Communication skills
11d
Ocean Contract Management Senior Specialist
Maersk —Chennai, Tamil Nadu
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Customer service
Global Partner Enablement Specialist – Alliances & Channels
Appian Corporation —Chennai, Tamil Nadu
- Salesforce
- English
- Bachelor's degree
- Health insurance
Quick apply
14d
Customer Support Representative
AMETEK, Inc. —Chennai, Tamil Nadu
- Microsoft Word
- Microsoft Excel
- Basic math
Lead Logistics Operations & customer Experience Specialist
Maersk —Chennai, Tamil Nadu
- Full-time
- Bachelor's degree
Business Development Specialist
EQL Financial technologies —Chetput, Chennai, Tamil Nadu
- ₹2,00,000 - ₹6,00,000 a year
- Full-time
- Sales
- English
- In-person
- Paid time off
- Cell phone reimbursement
Quick apply
5d
System Support Specialist
DHL —Chennai, Tamil Nadu
- Hybrid work
- English
- Linux
- Health insurance
AP & AR Specialist
Valsoft Corporation —Chennai, Tamil Nadu
- Hybrid work
- Microsoft Excel
- Finance
- Analysis skills
Quick apply
L3 Application Support Specialist
ISS —Chennai, Tamil Nadu
- Full-time
- Microsoft Excel
- Computer Science
- DevOps
Assistant Officer, Specialist, Contact Centre, Corporate Banking, Technology & Operations
DBS Bank —Chennai, Tamil Nadu
- Full-time
- Customer service
- Communication skills
- Banking
Application Support Specialist (FIS3)
Hapag-Lloyd AG —Chennai, Tamil Nadu
- SQL
- Health insurance
PE-Accounts Receivable
Cognizant —Chennai, Tamil Nadu
- Full-time
- Hybrid work
- ERP systems
- Accounting
- Communication skills

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Technical Operation Specialist

Viventium Software -
Chennai, Tamil Nadu

Quick apply

Job details

Full-time
₹8,00,000 a year
2 days ago

Qualifications

Software Engineering
Writing skills
English
SQL
Analysis skills
Project management
Bachelor's degree
Continuous improvement
Payroll
Customer support
Communication skills
Time management

Full job description

Viventium Software Inc. is a SaaS-based human capital management solution that provides a remarkable user experience and award- winning software. Viventium provides flexible software and expert guidance so clients can be sure their payroll is done right.

Viventium offers specialized solutions in the health services markets which include home care agencies and skilled nursing facilities. Viventium Software supports all fifty of the United States with payroll and HR solutions.

Relax – you’re with Viventium.

Technical Operation Specialist

Minimum Years of Experience :

2 years or proven advanced skill in SQL

Minimum Level of Education

Bachelor’s degree that is data or software engineering related and/or equivalent experience with SQL and other database related platforms.
C1 or C2 level English preferred

The Role

Working in a fast-paced, innovative environment, the Customer Support Operations Specialist role will be the backbone of the Customer Success team, managing technical aspects of account support.

Responsibilities

Perform account setup and configuration tasks through database updates and manual entry, ensuring accuracy and completeness
Add and manage users, configuring appropriate access levels and job visibility permissions
Create and maintain facility locations within the platform
Upload and configure job descriptions, including the setup of initial job postings
Enable and manage platform features using LaunchDarkly
Register and configure phone numbers to support SMS and texting functionality
Update and maintain screening questions and interview templates
Create and manage website embed snippets that allow customers to display job postings on their websites
Update customer company profiles, including adding and managing images and key company details
Configure and manage select third-party integrations
Write, update, and execute SQL scripts to perform bulk updates, including complex job description modifications
Clean, structure, and prepare data for importing customers’ historical data into the platform
Triage and resolve customer issues related to account setup, escalating to engineering or other teams when appropriate
Export customer data upon request, following internal processes and guidelines
Reactivate, transfer, or close customer accounts as requested
Take ownership of assigned tasks, ensuring accurate tracking and updates within project management tools
Collaborate cross-functionally with Customer Success, Engineering, Onboarding, Training, and Technical Services teams to deliver a cohesive customer experience
Identify opportunities to enhance the customer support and onboarding experience, contributing to a culture of continuous improvement

Skills/Qualifications

Excellent communication skills in English, both verbal and written
Must have strong experience with SQL including writing unique scripts
Prefer at least 2 years of experience in supporting a technical product, preferably for a SaaS startup
Desire to work in a fast-paced start-up environment with exceptional time management skills
Strong work ethic, integrity, and desire to succeed
Adaptable to new initiatives & able to properly prioritize tasks
4 year college degree preferred
Detail-oriented and extremely organized
Strong analytical and problem-solving skills
Self-motivated with proven ability to work collaboratively and independently within a team setting
A genuine passion for software and technology

Viventium is an Equal Opportunity Employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Viventium makes hiring decisions based solely on qualifications, merit, and business needs at the time.

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Refine Your Search

customer support specialist jobs in chennai tamil nadu

Technical Operation Specialist

Ocean Customer Experience Specialist - Inbound Calling

Senior Payroll Specialist

Customer Support Specialist

Refunds Specialist

Support Specialist

Job Posting Title Lead Logistics Customer Experience & Operations Senior Specialist

Chat Customer Service Specialist

Air Logistics Customer Care Specialist

Ocean Contract Management Senior Specialist

Global Partner Enablement Specialist – Alliances & Channels

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Lead Logistics Operations & customer Experience Specialist

Business Development Specialist

System Support Specialist

AP & AR Specialist

L3 Application Support Specialist

Assistant Officer, Specialist, Contact Centre, Corporate Banking, Technology & Operations

Application Support Specialist (FIS3)

PE-Accounts Receivable

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