Okhla Delhi Delhi Assurance manager Jobs – 425 Open Jobs Today

Quality Assurance Manager
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Tikona Infinet Pvt Ltd —Noida, Uttar Pradesh
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Senior Specialist - Quality Assurance
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Quality Assurance Manager

Dawnsun motocomp pvt ltd
Surajpur, Uttar Pradesh

Quick apply

Job details

Permanent | Full-time
From ₹6,00,000 a year
13 days ago

Benefits

Food provided

Qualifications

Quality management
Master's degree
Quality assurance
Bachelor's degree
B.E.
FMEA
Diploma
Internal audits

Full job description

JOB DESCRIPTION – QUALITY ASSURANCE MANAGER

Department: Quality Assurance
Position: Quality Assurance Manager
Reporting To: Head – Quality / Management
Location: Greater Noida, Surajpur

1. JOB PURPOSE

To manage and control all Quality Assurance activities and ensure compliance with IATF 16949, ISO 14001:2015, customer-specific requirements and company procedures. The role is responsible for customer complaint resolution, audits, CAPA, quality documentation, customer submissions, risk management and continual improvement.

2. KEY ROLES & RESPONSIBILITIES

A. Quality Assurance & Quality System

Manage all Quality Assurance activities and ensure effective implementation of the Quality Management System.
Ensure compliance with IATF 16949 and ISO 14001:2015 requirements.
Review and control company procedures, quality documents and records.
Monitor Quality Objectives and support Management Review Meeting (MRM) activities.
Ensure proper document revision and record control.

B. Customer Complaint & Customer Audit

Handle customer complaints from receipt to final closure.
Conduct root cause analysis and coordinate CAPA/8D implementation.
Ensure timely and effective closure of customer complaints and audit NCs.
Coordinate customer audits and maintain all required records.
Monitor customer satisfaction plans, feedback and improvement actions.
Ensure timely submission of customer declarations and other customer requirements.

C. Audit Management

Prepare and maintain the Internal Audit Plan and records.
Coordinate internal system audits as per the approved plan.
Conduct/coordinate Process & Product Audits as per plan.
Monitor audit findings, corrective actions and effectiveness.
Support customer, certification and external audits.

D. Quality Documentation & Change Control

Review and maintain the Master List of:
PFD – Process Flow Diagram
FMEA – Failure Mode & Effects Analysis
CP – Control Plan
Ensure proper revision numbers and document control.
Maintain and monitor ECN (Engineering Change Notice) records.
Ensure changes are reviewed, approved, documented and communicated to concerned departments.

E. Abnormality & CAPA Management

Handle quality abnormalities and ensure timely investigation.
Identify root causes and implement corrective/preventive actions.
Monitor CAPA implementation and effectiveness.
Take preventive measures to avoid recurrence of quality issues.
Maintain appropriate abnormality and CAPA records.

F. Risk, Opportunity & Contingency Management

Identify internal and external issues, risks and opportunities.
Coordinate actions to minimize risks and improve quality performance.
Maintain and periodically review the Contingency Plan.
Ensure appropriate actions are defined for situations that may affect product quality or customer requirements.

G. IMDS & Customer Portal Activities

Coordinate and complete IMDS submissions as per customer requirements.
Manage quality-related customer portal activities.
Ensure timely uploading/submission of required documents and information.
Maintain records of all customer portal submissions and declarations.

H. SPC, MSA & Calibration

Ensure SPC (Statistical Process Control) activities are completed as per plan.
Ensure MSA (Measurement System Analysis) activities are completed as per schedule.
Prepare and monitor the Measuring Instrument Calibration Plan.
Ensure timely calibration of measuring instruments and proper maintenance of calibration records.

3. KEY DELIVERABLES

The Quality Assurance Manager shall be responsible for:

Maintaining effective Quality Assurance systems and processes.
Ensuring compliance with IATF 16949 and ISO 14001:2015.
Timely closure of customer complaints, audit NCs and CAPA.
Achieving defined Quality Objectives.
Ensuring customer satisfaction and timely customer submissions.
Completing internal, process, product and customer audits as per plan.
Maintaining updated PFD, FMEA and Control Plan with proper revision control.
Maintaining ECN, audit, CAPA and quality-related records.
Completing IMDS, customer portal and declaration submissions within timelines.
Ensuring SPC, MSA and calibration activities are completed as per plan.
Monitoring risks, opportunities and contingency plans.
Driving continual improvement and prevention of recurring quality issues.

4. KEY PERFORMANCE INDICATORS (KPIs)

Customer complaint closure within defined TAT.
Customer audit NC closure within agreed timelines.
CAPA effectiveness and reduction in recurring issues.
Internal audit completion and NC closure.
Process and product audit compliance.
IATF 16949 / ISO 14001:2015 compliance.
Timely completion of IMDS and customer portal submissions.
SPC and MSA compliance as per plan.
Calibration compliance as per schedule.
Customer satisfaction performance.
Achievement of Quality Objectives.

5. QUALIFICATION

B.E./B.Tech/Diploma in Mechanical, Production, Automobile, Industrial Engineering or relevant discipline.
Knowledge/certification in IATF 16949 preferred.
Knowledge of Quality Core Tools such as APQP, PPAP, FMEA, MSA, SPC and Control Plan preferred.

6. EXPERIENCE

Relevant experience in Quality Assurance / Quality Management in a manufacturing environment.
Hands-on experience in customer complaints, CAPA, customer audits and internal audits.
Experience in IATF 16949 documentation and implementation.
Experience in PFD, FMEA, Control Plan, SPC, MSA and calibration activities.
Experience in customer portal, IMDS and customer-specific submissions will be preferred.

Pay: From ₹600,000.00 per year

Benefits:

Food provided

Work Location: In person

Quick apply

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