Hyderabad Telangana Duty manager Jobs – 577 Open Jobs Today

Sales and Client Success Coordinator
WebPT India Private Limited —Hyderabad, Telangana
- CRM software
- Customer service
- B.Sc
Quick apply
1d
Spa Duty Manager
Ode Spa —Hyderabad, Telangana
- ₹23,000 - ₹30,000 a month
- Full-time
- Hospitality
- English
- Supervising experience
Quick apply
Project Manager
Thomson Reuters —Hyderabad, Telangana
- Full-time
- Hybrid work
- PMP
- Master's degree
- Analysis skills
- Work from home
3d
SOX Manager
Enfinity Global —Hyderabad, Telangana
- Full-time
- Microsoft Access
- ERP systems
Quick apply
Manager, Service Management
Keyloop —Hyderabad, Telangana
- Management
- English
- Continuous improvement
7d
FBS Recruiter
Capgemini —Hyderabad, Telangana
- Hybrid work
- Microsoft Powerpoint
- Presentation skills
- Recruiting
- Paid time off
Quick apply
Floor Manager
IRONHILL CAFE —Madhapur, Hyderabad, Telangana
- ₹20,000 - ₹40,000 a month
- Full-time
- Hospitality
- Sales
- Customer service
Quick apply
8d
Head of Global Supply Planning
Amgen —Hyderabad, Telangana
- Master's degree
- 12th Pass
- Analysis skills
Hiring for Ex-Bank Manager
Narvee Technologies pvt ltd —Ameerpet, Hyderabad, Telangana
- ₹12,557.57 - ₹48,294.35 a month
- Full-time
- Sales
- Customer service
- Team management
- Food provided
Quick apply
7d
Manager, AR
ModMed Technologies India Private Limited —Cyberabad, Hyderabad, Telangana
- Full-time
- Bachelor's degree
- Business Administration
- AI
- Paid holidays
- Paid sick time
Quick apply
1d
Major Incident Manager (24*7 environment)
Keyloop —Hyderabad, Telangana
- English
- Databases
- AWS
7d
Manager, Solution Consulting
Seismic —Hyderabad, Telangana
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Administration Coordinator
Stolt-Nielsen B.V. —Hyderabad, Telangana
- Full-time
- Microsoft Word
- English
- Microsoft Office
Quick apply
Intela Support - Associate Services Specialist I - Hyderabad
Deloitte —Hyderabad, Telangana
- Weekend availability
- Azure
- Computer Science
- Software troubleshooting
8d
Front Office Manager
The Marque. Club —HITEC City, Hyderabad, Telangana
- ₹1,00,000 - ₹2,00,000 a month
- Full-time
- Hospitality
- Bachelor's degree
- Team management
- Food provided
Quick apply
Shift Manager
Cubic Corporation —Hyderabad, Telangana
- Weekend availability
- Computer Science
- Supervising experience
- Bachelor's degree
- Paid time off
Manager on Duty
NICE Hospital for Women Newborns & Children —Masab Tank, Hyderabad, Telangana
- ₹18,000 - ₹23,000 a month
- Full-time
- English
- Master's degree
- Business Administration
Quick apply
Project Coordinator
CentriLogic —Hyderabad, Telangana
- Full-time
- Remote
- PMP
- English
- Project management
Sr. Business Analyst - Change Management
Invesco —Hyderabad, Telangana
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Engineering
- Health insurance
Manager, Customer Support Services
TriNet —Hyderabad, Telangana
- Microsoft Office
- Master's degree
- Analysis skills
- Health insurance

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Sales and Client Success Coordinator

WebPT India Private Limited
Hyderabad, Telangana

Quick apply

Job details

Permanent
1 day ago

Qualifications

CRM software
Customer service
B.Sc
Salesforce
Bachelor's degree
Medical billing
Billing
Communication skills
Time management
Analytics

Full job description

Who We Are Looking For

The Sales and Client Success Coordinator is responsible for managing revenue cycle management (RCM) service support and communication for our smaller members and analysing product usage across our entire member base. You will leverage mass communication technology and work queue management to deliver the liaison and advisory role at scale working to ensure a successful delivery of our RCM services. You will provide solutions to the challenges faced by WebPT RCM members, supporting a primary communication line between members and our RCM Operations team. You will also coordinate with the Account Management team, providing analysis of usage of WebPT products by their members.

What You’ll Be Doing As A Part of Our Team

Member Engagement & Relationship Management:
- Serve as the primary point of contact for assigned RCM members, ensuring quality service and member retention.
- Build and maintain trust through consistent communication with external members and internal teams.
- Send regular emails to RCM member leadership intended to deliver status updates, and insights into member financial results and KPIs.
- Participate in development of tech touch campaigns to drive improved member health.
- Identify new programs that will enable member value and outcomes in a repeatable and scalable way.
- Address inbound client emails though Salesforce/Gainsight queue.
- Collaborate with Client Success Manager(s), Product, IT and other applicable departments to ensure Member expectations are met.
- Participate in Member meetings as subject matter expert for RCM service offerings.
- Leverage available RCM metrics, detect abnormal trends, and work with Members and RCM Operations Team to resolve issues quickly.
- Manage member RCM health by tracking key metrics, documenting activities in Salesforce & Gainsight, and escalating issues to prevent client attrition.
- Address concerns from NPS (Net Promoter Score) surveys and proactively identify and mitigate churn risks.
- Quickly address escalated billing issues by working through RCM Ops communication channels.
- Lead the creation and communication of effective corrective action and risk plans.

Advisory & Process Improvement:
- Develop sufficient product knowledge to demonstrate billing expertise to our members.
- Identify process improvement opportunities and act to resolve through collaboration with internal and external departments.
- Work with RCM Operations to identify gaps in standard workflows and obtain member engagement to promote efficient and effective resolutions and improved delivery.

Sales Support
- Analyze weekly usage of WebPT’s usage-based software products against subscriptions across the member base and provide weekly results in a timely manner to Account Managers for upsell opportunities and/or overage fees.

Additional Responsibilities:
- Stay up to date on third-party billing requirements and reimbursement guidelines.
- Provide alignment and documentation to RCM Operations on member specific SOP, guideline, or payer rules updates.
- Complete special projects and other duties as assigned.

What You Should Have to Qualify

5 years of experience in full healthcare revenue cycle medical billing and/or RCM Operations
2 years of experience in reporting and analytics.
Excellent customer service skills leveraging excellent communication skills, both written and verbal.
Ability to think logically and process sequentially with a high level of detailed accuracy and efficiency and presentation skills
Ability to review and analyze data and make recommendations to members and internal teams.
Ability to think creatively, desire to try new things and be stellar at interacting with all levels of internal and external organizations.
Empathy for our members while protecting the interests of our company and its assets.
Working knowledge of Salesforce or other CRM software tools.
Ability to maintain focus with interruptions, even in the most stressful of circumstances.
Successful track record working with RCM operations and client-facing teams
General knowledge of medical procedures and terminology and treatment practices and ability to communicate such to others.
Excellent time management skills, with the ability to simultaneously work on multiple complex projects.

Ideally, You Would Also Have These

BA or BS Degree, preferably in healthcare administration or business
Physical Therapy billing experience
2 years of experience supporting small to mid-sized practices.

Culture is at our Core

Service: Create Raving Fans
Accountability: Follow Up; Own Up
Attitude: Possess True Grit
Personality: Be Minty
Work Ethic: Be Rock Solid
Community Outreach: Give Back
Health and Wellness: Live Better
Resource Efficiency: Do Más With Menos

About Us

Here, we work hard—but we have lots of fun doing it. We believe in equal opportunity for all, autonomy, trailblazing, and always doing right by our Members. Most importantly, though, we believe in empowering rehab therapy professionals to achieve greatness in practice. So, if you’re a can-do kinda person who loves to help Members win and enjoys working from just about anywhere—then you’ll fit right in. We’ve got big plans, but we can’t achieve them without you. Join us, and let’s achieve greatness.

Quick apply

Refine Your Search

duty manager jobs in hyderabad telangana

Sales and Client Success Coordinator

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SOX Manager

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Floor Manager

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Sr. Business Analyst - Change Management

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Who We Are Looking For

What You’ll Be Doing As A Part of Our Team

What You Should Have to Qualify

Ideally, You Would Also Have These

Culture is at our Core

About Us

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