Amar Colony Delhi Delhi Senior human resources associate Jobs – 149 Open Jobs Today

Workforce Services Associate Manager
Accenture —Gurugram, Haryana
- Full-time
- Microsoft Excel
- Analysis skills
- Bachelor's degree
6d
Senior Associate, Business Analyst - Global Capability Center
Alvarez & Marsal —Gurugram, Haryana
- Data analysis skills
- Analysis skills
- Project management
Sr. Associate - Customer Care - Non - Voice 5B
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- English
- Bachelor's degree
- Business Administration
Quick apply
16h
Senior Associate/Assistant Manager, Sales Support-Corporate Sales
DSV —Gurugram, Haryana
- Full-time
- Computer literacy
- English
- Microsoft Office
3d
Analytics and Modeling Associate Manager
Accenture —Gurugram, Haryana
- Full-time
- Sales
- Master's degree
- Bachelor's degree
8d
Delivery Operations Associate Manager
Accenture —Gurugram, Haryana
- Full-time
- Microsoft Excel
- Analysis skills
- Budgeting
Senior Associate, Business Intelligence Unit, GESS - Global Capability Center
Alvarez & Marsal —Gurugram, Haryana
- DevOps
- Databases
- SQL
Financial Data Analyst (Advanced Powerbi)
Gartner —Gurugram, Haryana
- Email
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
1d
Senior Lead, Data and Evaluation
Room to Read —Delhi, Delhi
- Full-time
- Data analysis skills
- English
- Research
- Health insurance
Manager, Dashboards & Reporting, Financial and Future Planning
Gartner —Gurugram, Haryana
- Email
- Hybrid work
- Microsoft Excel
- Finance
- SQL
Senior Associate – Data Engineer (Data Business CoE)
Bain & Company Inc —Delhi, Delhi
- Full-time
- SQL
- AWS
- Mentoring
Senior Lead, Numeracy
Room to Read —Delhi, Delhi
- Full-time
- Master's degree
- Education
- Travel
- Health insurance
Officer, Literacy
Room to Read —Delhi, Delhi
- Full-time
- English
- Master's degree
- Education
- Health insurance
Procurement Practice Associate Manager
Accenture —Gurugram, Haryana
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Senior Associate – Data Engineer (Data Business CoE)
Bain & Co. —Gurugram, Haryana
- Full-time
- SQL
- AWS
- Mentoring
Quick apply
Sr. Product Support Specialist
Gartner —Gurugram, Haryana
- Email
- Hybrid work
- Salesforce
- Analysis skills
- Bachelor's degree
- Health insurance
- Paid time off
9d
Sr. Payroll Tax Associate
PrismHR —Noida, Uttar Pradesh
- Full-time
- Microsoft Excel
- Customer service
- Analysis skills
Quick apply
Manager, Strategic Sourcing
PFI Innovation Centre India —Gurugram, Haryana
- Hybrid work
- Finance
- Analysis skills
- Bachelor's degree
Quick apply
Pricing Optimization Associate Manager
Accenture —Gurugram, Haryana
- Full-time
- Master's degree
- Bachelor's degree
- Business Administration
8d
Procurement Operations Associate
Accenture —Gurugram, Haryana
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel

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Workforce Services Associate Manager

Accenture -
Gurugram, Haryana

Apply Now

Job details

Full-time
6 days ago

Qualifications

Power BI
Microsoft Excel
Analysis skills
Bachelor's degree
Forecasting
Workforce management
Leadership
Financial acumen

Full job description

Skill required: Workforce Dialer - Workforce Management (WFM)
Designation: Workforce Services Associate Manager
Qualifications:Any Graduation
Years of Experience:12 to 15 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? • Workforce Services provides integrated forecasting, capacity planning, workforce optimization and analytics for back-office and shared-services operations. The offering connects demand, skills, staffing, productivity and financial plans to improve resource utilization, service delivery, cost efficiency and workforce readiness across portfolios. • Lead the workforce planning cycle from demand intake and historical trend analysis through forecasting, capacity modelling, staffing plans, governance and performance reviews. Monitor forecast accuracy, backlog, productivity, utilization and hiring variance; run scenarios, identify capacity risks and coordinate mitigation with Operations, Finance, HR, Recruitment, Transition and Client teams. • Expertise in forecasting, capacity planning, scheduling governance, workload modelling and workforce optimization for back-office operations. Strong analytical, financial and business acumen, with advanced Excel and hands-on Power BI, Power Query, Power Apps and Power Automate capability. Excellent stakeholder communication, business storytelling, problem solving and people leadership skills.
What are we looking for? • An experienced Workforce Management leader with 12 to15 years of overall experience, including at least 8 years in forecasting, capacity planning, workforce analytics or operations strategy and 3 to 5 years in people and stakeholder leadership. The candidate should be able to manage multiple portfolios, translate business demand into practical staffing strategies, influence senior stakeholders, build robust governance and deliver measurable improvements in accuracy, productivity, utilization and cost. A bachelors degree is required; global delivery or shared-services experience is preferred.
Roles and Responsibilities: • Lead short-, medium- and long-term forecasting and capacity planning across back-office and shared-services programs. • Build demand forecasts using historical performance, business drivers, seasonality, growth assumptions and operational inputs. • Convert demand into workload models, staffing plans, hiring forecasts and capacity strategies aligned with SLAs, budgets and delivery commitments. • Run scenarios; identify capacity gaps, risks, assumptions and dependencies, and define mitigations with clear ownership. • Balance demand and supply through hiring, cross-skilling, redeployment, productivity improvement and automation opportunities. • Govern utilization, occupancy, productivity, backlog, forecast accuracy, hiring variance and resource-fulfilment timelines across portfolios. • Support transition, ramp-up, stabilization and ramp-down planning, ensuring workforce readiness at each stage. • Develop and maintain executive dashboards, reports and scorecards using advanced Excel, Power BI and related reporting tools. • Use Power Query, Power Apps and Power Automate to simplify, standardize and automate workforce processes. • Analyse trends, translate findings into actions and present capacity outlooks to senior stakeholders. • Align workforce plans with financial targets; monitor cost-to-serve and identify FTE optimization, productivity and margin-improvement opportunities. • Partner with Operations, Finance, HR, Recruitment, Transition, Technology, Client Leadership and Delivery teams to resolve planning constraints. • Lead workforce governance forums, drive timely decisions and promote adoption of standard planning practices across accounts and functions. • Lead, coach and mentor workforce specialists, analysts and leads; set performance expectations and strengthen team capability. • Foster accountability, innovation and continuous improvement while ensuring reporting accuracy and governance compliance.

Any Graduation

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Refine Your Search

senior human resources associate jobs in amar colony delhi delhi

Workforce Services Associate Manager

Senior Associate, Business Analyst - Global Capability Center

Sr. Associate - Customer Care - Non - Voice 5B

Senior Associate/Assistant Manager, Sales Support-Corporate Sales

Analytics and Modeling Associate Manager

Delivery Operations Associate Manager

Senior Associate, Business Intelligence Unit, GESS - Global Capability Center

Financial Data Analyst (Advanced Powerbi)

Senior Lead, Data and Evaluation

Manager, Dashboards & Reporting, Financial and Future Planning

Senior Associate – Data Engineer (Data Business CoE)

Senior Lead, Numeracy

Officer, Literacy

Procurement Practice Associate Manager

Senior Associate – Data Engineer (Data Business CoE)

Sr. Product Support Specialist

Sr. Payroll Tax Associate

Manager, Strategic Sourcing

Pricing Optimization Associate Manager

Procurement Operations Associate

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