Chennai Tamil Nadu Senior it consultant Jobs – 165 Open Jobs Today

Senior Manager - Service Design & Optimization Consultant (ITIL)
EPAM Systems, Inc. —Chennai, Tamil Nadu
- DevOps
- Master's degree
- Agile
- Health insurance
- Paid time off
Lead Assistant Manager - Business Analyst
EXL Service —Chennai, Tamil Nadu
- Full-time
- Master's degree
- Bachelor's degree
- Agile
1d
TechOps-RAR-Senior
EY —Chennai, Tamil Nadu
- Rotational shift
- Finance
- Analysis skills
- Bachelor's degree
Senior HR Manager
Integrated Assessment Services Pvt Ltd —Chennai, Tamil Nadu
- ₹5,00,000 - ₹6,00,000 a year
- Full-time
- MSW
- Master's degree
- Human resources
Quick apply
Assistant Project Manager
Cushman & Wakefield —Chennai, Tamil Nadu
- Full-time
- Microsoft Office
- Bachelor's degree
- HVAC
Quick apply
API Gateway Senior Technical Lead
Sopra Steria —Chennai, Tamil Nadu
- Full-time
- Azure
- AWS
- Analysis skills
Quick apply
Customer Tech - Adobe - CDP HighTouch Senior
EY —Chennai, Tamil Nadu
- Azure
- Computer Science
- SQL
Workday Techno Functional Consultant
Poshmark —Chennai, Tamil Nadu
- Full-time
- Software troubleshooting
- SQL
- Analysis skills
Consultant | ETL Testing | Chennai | Engineering | Quality Engineering
Deloitte —Chennai, Tamil Nadu
- Azure
- DevOps
- Databases
1d
Senior Consultant -Playwright Automation - Chennai- Quality engineering
Deloitte —Chennai, Tamil Nadu
- Computer Science
- Salesforce
- Java
Senior Project Manager
Mobolutions —Chennai, Tamil Nadu
- Full-time
- Project management
- Agile
- Communication skills
Senior Manager - Business Development - Chennai
Schneider Electric —Chennai, Tamil Nadu
- Online application
- Sales
- English
- Microsoft Office
Consultant | Onestream: All | Chennai | Finance Transformation | Business Finance
Deloitte —Chennai, Tamil Nadu
- Finance
- Master's degree
- Bachelor's degree
Lead Assistant Manager
EXL Service —Chennai, Tamil Nadu
- Full-time
- Master's degree
- Bachelor's degree
- Agile
2d
Senior Integration Consultant - SAP PI/CPI
ZALARIS Deutschland GmbH —Chennai, Tamil Nadu
- DevOps
- Mentoring
- AI
Senior Specialist - Software Engineering
LTM —Chennai, Tamil Nadu
- Azure
- DevOps
- Analysis skills
Quick apply
Senior Program Manager
HCLTech —Chennai, Tamil Nadu
- Construction experience
- Communication skills
- Negotiation
3d
BCM - Temenos Transact Developers
EY —Chennai, Tamil Nadu
- Oracle
- SQL
- AWS
- Health insurance
Sr. Consultant - Enterprise Application - Oracle N 4B
Genpact India Pvt. Ltd. —Chennai, Tamil Nadu
- Full-time
- Hybrid work
- Oracle
- Computer Science
- Software troubleshooting
Quick apply
8d
Consultant - Azure Integration Services | Senior Developer
Coherent Pixel Systems Pvt Ltd —Chennai, Tamil Nadu
- Full-time
- Remote
- Azure
- DevOps
- APIs
Quick apply

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Senior Manager - Service Design & Optimization Consultant (ITIL)

EPAM Systems, Inc. -
Chennai, Tamil Nadu

Apply Now

Job details

Benefits

Health insurance
Paid time off

Qualifications

Jira
ITIL Certification
BMC Remedy
DevOps
IT service management
Master's degree
ITIL
ServiceNow
Agile
Business Administration
MBA
Leadership
Analytics

Full job description

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

We are seeking a Senior Manager - Service Design & Optimization Consultant (ITIL) to lead and evolve IT Service Management (ITSM) practices.

This key role partners with clients and internal teams to design scalable operating models, drive service improvements, and ensure ITSM excellence across strategic portfolios.

Responsibilities

Design target-state ITSM operating models, including processes, roles, governance, tooling, and reporting
Define and oversee service catalogs, models, and support frameworks with clear ownership and accountability
Drive continual service improvement programs, ensuring tangible outcomes in experience, stability, and cost efficiency
Identify systemic issues using service insights and implement impactful improvement initiatives
Govern service KPIs, SLAs, OLAs, SLOs aligned to business and contractual expectations
Lead internal and client-facing service governance forums to review performance and risks
Advise clients and delivery leadership as an ITIL/ITSM subject matter expert, fostering operational excellence
Conduct workshops and assessments to baseline capabilities and develop future-state roadmaps
Mentor and develop consultants while promoting best practices and standards across accounts
Support pre-sales by contributing to ITSM design, transition strategies, and optimization proposals

Requirements

12–16 years of experience in IT Service Management, Service Design, or Operations in consulting or enterprise environments
Expertise in ITIL practices like Incident, Problem, Change Enablement, Service Catalog, and Continual Improvement
Background in analytics, translating operational data into improvement roadmaps
Working understanding of Agile, DevOps, and SRE methodologies, alongside cloud/hybrid delivery models
Proficiency in facilitating executive communication and simplifying complex service landscapes
Proven leadership in delivery excellence and fostering a culture of continuous improvement
Qualification in Engineering, Computer Science, or related fields, with a preference for Master’s degree/MBA
ITIL v4 Foundation certification with preference for Managing Professional/Strategic Leader credentials
Showcase of service optimization across multi-region or enterprise-scale portfolios
Competency in ITSM platforms like ServiceNow, BMC Helix/Remedy, or Jira Service Management
Demonstrated ability to influence senior stakeholders and drive adoption in global matrixed settings

We offer

Opportunity to work on technical challenges that may impact across geographies
Vast opportunities for self-development: online university, knowledge sharing opportunities globally, learning opportunities through external certifications
Opportunity to share your ideas on international platforms
Sponsored Tech Talks & Hackathons
Unlimited access to LinkedIn learning solutions
Possibility to relocate to any EPAM office for short and long-term projects
Focused individual development
Benefit package:
- Health benefits
- Retirement benefits
- Paid time off
- Flexible benefits
Forums to explore beyond work passion (CSR, photography, painting, sports, etc.)

Apply Now

Refine Your Search

senior it consultant jobs in chennai tamil nadu

Senior Manager - Service Design & Optimization Consultant (ITIL)

Lead Assistant Manager - Business Analyst

TechOps-RAR-Senior

Senior HR Manager

Assistant Project Manager

API Gateway Senior Technical Lead

Customer Tech - Adobe - CDP HighTouch Senior

Workday Techno Functional Consultant

Consultant | ETL Testing | Chennai | Engineering | Quality Engineering

Senior Consultant -Playwright Automation - Chennai- Quality engineering

Senior Project Manager

Senior Manager - Business Development - Chennai

Consultant | Onestream: All | Chennai | Finance Transformation | Business Finance

Lead Assistant Manager

Senior Integration Consultant - SAP PI/CPI

Senior Specialist - Software Engineering

Senior Program Manager

BCM - Temenos Transact Developers

Sr. Consultant - Enterprise Application - Oracle N 4B

Consultant - Azure Integration Services | Senior Developer

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