Patna Bihar Service manager Jobs – 62 Open Jobs Today

Customer Success Manager
Fillip Technologies Private Limited —Kankarbagh, Patna, Bihar
- ₹18,000 - ₹25,000 a month
- Full-time
- Marketing
- Microsoft Office
- Bachelor's degree
Quick apply
Branch Manager - Micro Finance - Patna - Parth Ashtha - J-Grades
TATA Capital —Patna, Bihar
- Full-time
- Bachelor's degree
Insurance Manager
A2BS INFRASTRUCTURES AND COUNSLTANTS PVT.LTD —Patna, Bihar
- ₹45,000 - ₹50,000 a month
- Full-time
- Management
- Sales
- Bachelor's degree
- Health insurance
- Life insurance
Quick apply
Manager, Service Delivery - Patna
Fleet Management —Patna, Bihar
- Bachelor's degree
Regional Sales Manager - Micro Finance - Patna - Parth Ashtha - MM
TATA Capital —Patna, Bihar
- Full-time
- Master's degree
- Bachelor's degree
Branch Services
Franklin Templeton Investments —Patna, Bihar
- Full-time
- Customer service
- Finance
- Master's degree
- Health insurance
8d
Account Manager
HILTI —Patna, Bihar
- Engineering
- Master's degree
- Business development
Area Sales Manager - CEQ - CEQ Finance - Patna - Parth Ashtha - MM*
TATA Capital —Patna, Bihar
- Full-time
- Master's degree
- Bachelor's degree
- Leadership
RBB-Preferred Relationship Manager
HDFC Bank —Patna, Bihar
- No travel
- Communication skills
- Banking
Collection Manager-Field Collections-TL
Paytm —Patna, Bihar
- Management
- Computer skills
- Leadership
Area Sales Manager
Mikado Enterprises —Patna, Bihar
- ₹20,000 - ₹35,000 a month
- Full-time
- Sales
- Customer service
- Business development
- Cell phone reimbursement
Quick apply
Zonal Marketing Manager
Shiksha institute —Patna, Bihar
- ₹12,005 - ₹30,005 a month
- Full-time
- Sales
- Business development
- Travel
Quick apply
Business Development Manager
Brands Mantra —Patna, Bihar
- ₹20,000 - ₹30,000 a month
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Salesforce
- Health insurance
- Cell phone reimbursement
Quick apply
Account Manager
Raghav IT Solution Services OPC Pvt. Ltd —Patna, Bihar
- ₹15,447.41 - ₹24,313.75 a month
- Full-time
- Microsoft Excel
- Finance
- Master's degree
- Commuter assistance
- Paid time off
Quick apply
Account Manager / Senior Account Manager
News Corp —Patna, Bihar
- Full-time
11d
Relationship Manager - Mid Corporate - Sales - Patna - Parth Ashtha - JM
TATA Capital —Patna, Bihar
- Full-time
- Master's degree
- Bachelor's degree
Service Sales Manager-CCS- Patna
GE HEALTHCARE —Patna, Bihar
- Bachelor's degree
- Communication skills
Relationship Manager / Matrimony Consultant - Work From Office - Patna - Sangini Matrimony
Sangini Matrimony —Patna, Bihar
- ₹15,000 - ₹20,000 a month
- Full-time
- English
- 12th Pass
- Bachelor's degree
Quick apply
12d
Relationship Manager – Matrimony Services
Sangini Matrimony —Patna, Bihar
- ₹14,289.40 - ₹17,000.00 a month
- Full-time
- Sales
- Customer service
- English
Quick apply
Sales Manager
Reliance Animation Academy —Patna, Bihar
- ₹20,000 - ₹25,000 a month
- Full-time
- CRM software
- Sales
- Customer service
- Cell phone reimbursement
Quick apply

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Customer Success Manager

Fillip Technologies Private Limited
Kankarbagh, Patna, Bihar

Quick apply

Job details

Full-time
₹18,000 - ₹25,000 a month

Qualifications

Customer retention
Marketing
Upselling
Microsoft Office
Bachelor's degree
Customer relationship management
Customer support
Business Administration
Account management
Communication skills

Full job description

Job Title: Customer Success Manager
Location: Kankarbagh, Patna, Bihar
Employment Type: Full-Time
Experience: 0–2 Years

Job Summary:

We are looking for a motivated and customer-focused Customer Success Manager (CSM) to build strong relationships with clients, ensure successful onboarding, improve customer satisfaction, and support long-term customer retention. The candidate should have excellent communication, problem-solving, client-handling, and relationship-management skills.

Key Responsibilities:

Manage and maintain strong relationships with existing customers.
Understand customer requirements, expectations, and business needs.
Handle customer onboarding and ensure a smooth transition after purchase.
Act as the primary point of contact for assigned customers.
Conduct regular follow-ups with customers to understand their experience and requirements.
Resolve customer queries and coordinate with internal teams for issue resolution.
Monitor customer satisfaction and identify areas for improvement.
Ensure customers are able to effectively use the company's products/services.
Collect and communicate customer feedback to relevant internal teams.
Identify potential upselling and cross-selling opportunities when appropriate.
Monitor customer accounts and identify risks of customer dissatisfaction or churn.
Maintain accurate customer information, interactions, and follow-ups in the CRM.
Coordinate with Sales, Support, Product, and Operations teams to ensure a smooth customer experience.
Prepare regular reports on customer interactions, onboarding, satisfaction, retention, and issues.
Build long-term relationships with customers and contribute to customer retention.
Conduct customer meetings and product/service demonstrations when required.

Requirements:

Bachelor's degree in Business Administration, Marketing, Management, or any related field.
0–2 years of experience in Customer Success, Customer Support, Client Relationship Management, Account Management, or a related field.
Freshers with excellent communication and customer-handling skills can also apply.
Excellent verbal and written communication skills.
Strong problem-solving and interpersonal skills.
Good understanding of customer relationship management and customer experience.
Ability to handle customer queries professionally and patiently.
Strong follow-up and relationship-building skills.
Ability to coordinate with multiple internal teams.
Customer-focused, proactive, organized, and responsible personality.
Basic knowledge of CRM, MS Office, and Google Workspace.

Preferred Skills:

Key Performance Indicators (KPIs)

Customer satisfaction
Customer retention rate
Successful onboarding
Customer response and resolution time
Number of customer follow-ups
Customer engagement
Upselling/cross-selling opportunities
Customer feedback and issue resolution

What We Offer

Professional and supportive work environment
Learning and growth opportunities
Exposure to real-world customer success and client relationship management
Opportunity to work directly with customers
Career development opportunities
Practical experience in customer onboarding, retention, and account management

Pay: ₹18,000.00 - ₹25,000.00 per month

Work Location: In person

Quick apply

Refine Your Search

service manager jobs in patna bihar

Customer Success Manager

Branch Manager - Micro Finance - Patna - Parth Ashtha - J-Grades

Insurance Manager

Manager, Service Delivery - Patna

Regional Sales Manager - Micro Finance - Patna - Parth Ashtha - MM

Branch Services

Account Manager

Area Sales Manager - CEQ - CEQ Finance - Patna - Parth Ashtha - MM*

RBB-Preferred Relationship Manager

Collection Manager-Field Collections-TL

Area Sales Manager

Zonal Marketing Manager

Business Development Manager

Account Manager

Account Manager / Senior Account Manager

Relationship Manager - Mid Corporate - Sales - Patna - Parth Ashtha - JM

Service Sales Manager-CCS- Patna

Relationship Manager / Matrimony Consultant - Work From Office - Patna - Sangini Matrimony

Relationship Manager – Matrimony Services

Sales Manager

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