Pune Maharashtra Only night shift Jobs – 59 Open Jobs Today

Sr Analyst (US voice process)
EVERSANA —Pune, Maharashtra
- Full-time
- Spanish
- English
- Medical terminology
Quick apply
Azure Site Reliability Engineer (SRE) - SaaS Operations
Zensar Technologies —Pune, Maharashtra
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Vendor Order coordinator
GTT Communications —Pune, Maharashtra
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Clinical Utilization Review & Management Specialist
Core Clinical Services —Deccan, Pune, Maharashtra
- Full-time
- B.Sc
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Quick apply
Unified Communications & Voice Operations Engineer - PuneVOIS
Vodafone —Pune, Maharashtra
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- Databases
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Sr. Specialist - Insurance - Life 4C
Genpact India Pvt. Ltd. —Pune, Maharashtra
- Full-time
- English
- Finance
- Master's degree
Quick apply
10d
Pharmacist
Healing Hands Clinic Pvt Ltd —Baner, Pune, Maharashtra
- ₹15,000 - ₹20,000 a month
- Full-time
- Doctoral degree
- Customer service
- Bachelor's degree
Quick apply
Specialist - F&A - I2C 4B
Genpact India Pvt. Ltd. —Pune, Maharashtra
- Full-time
- Hybrid work
- English
- Finance
- Master's degree
Quick apply
Jr. Business Development Executive
Prudour —Pune, Maharashtra
- Part-time
- Remote
- B.Sc
- Business development
- Bachelor's degree
- Health insurance
Specialist - BCM - Retirement 4A
Genpact India Pvt. Ltd. —Pune, Maharashtra
- Full-time
- Hybrid work
- English
- Finance
- Master's degree
Quick apply
Sr. FinOps Analyst - AP, AP Healthcare
ADCI - Maharashtra —Pune, Maharashtra
- Weekend availability
- Microsoft Excel
- Master's degree
- Analysis skills
- Flexible schedule
Sr. Analyst - Process Analytics - SCM 4B
Genpact India Pvt. Ltd. —Pune, Maharashtra
- Full-time
- Computer Science
- English
- Master's degree
Quick apply
4d
Unified Communications DevOps Engineer - VOIS
Vodafone —Pune, Maharashtra
- Weekend availability
- DevOps
- English
- Databases
9d
Specialist - Process Analytics - S&M 4B
Genpact India Pvt. Ltd. —Pune, Maharashtra
- Full-time
- Computer Science
- English
- Master's degree
Quick apply
8d
AM_POWER BI with Networking_Pune
Vodafone —Pune, Maharashtra
- Weekend availability
- Analysis skills
- Mentoring
- Scripting
Java/Python & Flink/Redis Application Development Analyst
Citi —Pune, Maharashtra
- Weekend availability
- Java
- SQL
- Bachelor's degree
BDE/ Lead Gen.
Index InfoTech —Pune, Maharashtra
- Urgently hiring
- Sales
- ERP systems
- English
- Commuter assistance
- Health insurance
Sr. Analyst - Process Analytics - S&M 4A
Genpact India Pvt. Ltd. —Pune, Maharashtra
- Full-time
- Microsoft Excel
- Computer Science
- English
Quick apply
Specialist - Regulatory Affairs - Strategy 4A
Genpact India Pvt. Ltd. —Pune, Maharashtra
- Full-time
- English
- Master's degree
- Bachelor's degree
Quick apply
Specialist - F&A - R2R 4B
Genpact India Pvt. Ltd. —Pune, Maharashtra
- Full-time
- Oracle
- ERP systems
- English
Quick apply

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Sr Analyst (US voice process)

EVERSANA -
Pune, Maharashtra

Quick apply

Job details

Full-time

Qualifications

Spanish
English
Healthcare management
Medical terminology
Communication skills

Full job description

Company Description

Company Description

At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us!

Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.

Job Description

Job Description

Job Title: Analyst – International Healthcare Voice Process

Key Responsibilities:

Handle inbound and outbound calls related to healthcare services
Provide excellent customer service by addressing queries, concerns, and complaints in a professional manner.
Accurately document all call interactions in the internal CRM systems.
Ensure compliance with HIPAA and company policies regarding patient confidentiality.
Collaborate with internal departments to resolve issues promptly.
Meet defined metrics such as call quality, average handling time (AHT), and first call resolution (FCR).
Follow up on unresolved issues and ensure timely closure.

Qualifications

Qualifications

Required Skills and Qualifications:

2–4 years of experience in international voice process, preferably in the US healthcare domain.
Strong knowledge of US healthcare processes, including insurance, billing, claims, and medical terminology.
Excellent English communication skills – both verbal and written.
Familiarity with CRMs and healthcare management tools (e.g., EPIC, Athena, or similar).
Ability to work in night shifts (US hours) and from office premises.
Good problem-solving ability, patience, and empathy while dealing with patients or clients.
Must be a team player and possess strong interpersonal skills.
Good to have experience in Spanish
Experience with the Spanish language is a plus.

Shift Timings: US Shifts (Night Shift)

Additional Information

All your information will be kept confidential according to EEO guidelines.

Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.

From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.

Quick apply

Refine Your Search

only night shift jobs in pune maharashtra

Sr Analyst (US voice process)

Azure Site Reliability Engineer (SRE) - SaaS Operations

Vendor Order coordinator

Clinical Utilization Review & Management Specialist

Unified Communications & Voice Operations Engineer - PuneVOIS

Sr. Specialist - Insurance - Life 4C

Pharmacist

Specialist - F&A - I2C 4B

Jr. Business Development Executive

Specialist - BCM - Retirement 4A

Sr. FinOps Analyst - AP, AP Healthcare

Sr. Analyst - Process Analytics - SCM 4B

Unified Communications DevOps Engineer - VOIS

Specialist - Process Analytics - S&M 4B

AM_POWER BI with Networking_Pune

Java/Python & Flink/Redis Application Development Analyst

BDE/ Lead Gen.

Sr. Analyst - Process Analytics - S&M 4A

Specialist - Regulatory Affairs - Strategy 4A

Specialist - F&A - R2R 4B

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