Nerul Node Iii Thane Maharashtra Integrated solutions service tech 5 Jobs – 37 Open Jobs Today

Customer Service Representative- Manufacturing
Therm-x India Engineering and Manufacturing Pvt. Ltd. —Andheri, Mumbai, Maharashtra
- ₹22,000 - ₹40,000 a month
- Full-time
- Microsoft Excel
- Customer service
- English
- Paid time off
- Paid sick time
Quick apply
4d
Business Development-Cooling
Schneider Electric —Mumbai, Maharashtra
- Online application
- Schematics
- English
- Business development
Manager
Bank of America —Mumbai, Maharashtra
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Oracle
Senior Manager - R&D in Mumbai, India
Sourceo —Mumbai, Maharashtra
- Online application
- Master's degree
- Analysis skills
- Bachelor's degree
2d
Electrical Commissioning Engineer - Data Centre
Facility Performance Consulting Limited —Navi Mumbai, Maharashtra
- Full-time
- Hybrid work
- AutoCAD
- Electrical experience
- Bachelor's degree
Quick apply
Marketing Manager
Lyra Health —Mumbai, Maharashtra
- Full-time
- Marketing
- Salesforce
- Master's degree
Project Engineer-E4-Mechanical-Design Engineering
Tata consulting engineers —Navi Mumbai, Maharashtra
- Engineering
- Project management
- Bachelor's degree
PHI - Lead- Martech
Prudential plc —Mumbai, Maharashtra
- Full-time
- Marketing
- DevOps
- Master's degree
Mechanical Commissioning Engineer - Data Center
Facility Performance Consulting Limited —Navi Mumbai, Maharashtra
- Urgently hiring
- AutoCAD
- Analysis skills
- Project management
- Health insurance
Quick apply
RSK-Risk Methodology Group
Nomura —Mumbai, Maharashtra
- Master's degree
- SQL
- Math
Electrical Commissioning Engineer - Datacenter
Facility Performance Consulting Limited —Navi Mumbai, Maharashtra
- Urgently hiring
- AutoCAD
- Analysis skills
- Project management
Quick apply
Senior Manager - R&D
Schneider Electric —Mumbai, Maharashtra
- Online application
- English
- Master's degree
- Analysis skills
Chief Marketing Officer
Aliens Tattoo —Mumbai, Maharashtra
- Marketing
- Master's degree
- Business development
Material Planner/Procurement Specialist- Supply Chain
Therm-x India Engineering and Manufacturing Pvt. Ltd. —Andheri, Mumbai, Maharashtra
- ₹25,000 - ₹60,000 a month
- Full-time
- Microsoft Excel
- ERP systems
- Master's degree
- Paid time off
- Paid sick time
Quick apply
4d
Application Architect
Aker Solutions —Mumbai, Maharashtra
- Hybrid work
- Azure
- APIs
- AI
- Health insurance
- Work from home
1d
SOLUTION ARCHITECT
Gilbarco Veeder-Root —Mumbai, Maharashtra
- Presentation skills
- Communication skills
7d
Engineering Manager-E5-Architecture-Design Engineering
Tata consulting engineers —Navi Mumbai, Maharashtra
- Engineering
- Project management
- Bachelor's degree

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Customer Service Representative- Manufacturing

Therm-x India Engineering and Manufacturing Pvt. Ltd.
Andheri, Mumbai, Maharashtra

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Job details

Permanent | Fresher | Full-time
₹22,000 - ₹40,000 a month
4 days ago

Benefits

Provident Fund
Paid time off
Paid sick time

Qualifications

Business Management
Microsoft Excel
Customer service
English
ISO 9001
MRP
Bachelor's degree
Manufacturing
Communication skills

Full job description

Role Summary

The Customer Service Representative acts as the primary interface between Therm‑x and its customers, supporting the full order lifecycle from quotation through shipment. This role ensures seamless coordination between customers, engineering, production, and supply chain teams to deliver high-quality thermal solutions with accuracy, speed, and reliability.

Key Responsibilities

Serve as the primary point of contact for customer inquiries related to products, orders, and delivery timelines.
Provide detailed product information and coordinate technical support with Engineering and Quality teams.
Prepare and manage quotations for heaters, temperature sensors, and related components in alignment with customer specifications.
Accurately enter and manage customer orders within ERP/MRP systems.
Track orders through manufacturing, ensuring alignment with production schedules and customer commitments.
Proactively communicate order status, lead times, and any potential delays to customers and internal stakeholders.
Coordinate order changes, expedites, and priority requests with Production, Planning, and Procurement teams.
Work closely with Engineering and Quality to ensure customer specifications and compliance requirements are met.
Partner with Sales to support customer relationships and ensure expectations are clearly defined and fulfilled.
Investigate and resolve customer issues including order discrepancies, quality concerns, and delivery challenges.
Coordinate with Finance/Accounting for customer setup, credit limits, and resolution of billing discrepancies.
Monitor customer demand patterns and inventory levels, supporting VMI (Vendor Managed Inventory) or stocking programs where applicable.
Maintain accurate customer master data, including specifications, contact details, and order history.

Customer Satisfaction & Continuous Improvement

Support the administration and tracking of customer satisfaction surveys, ensuring timely distribution and response collection.
Analyze customer feedback and escalate trends or concerns to Quality, Operations, and Leadership teams.
Drive follow-up actions and corrective measures based on survey results to improve overall customer experience.

ISO Compliance & Documentation

Actively support compliance with ISO 9001 and other applicable quality management system (QMS) standards.
Ensure customer-related processes and records are maintained in accordance with documented procedures.
Assist in maintaining accurate documentation, including order records, customer specifications, and change history.

Required Qualifications & Skills

Bachelors Degree in management required; minimum 5 years of experience in a manufacturing or industrial environment (Contract Manufacturing will be plus).
Strong customer service orientation with professional communication skills.
Ability to manage complex, multi-step order processes with high accuracy.
Proficiency in Microsoft Excel and ERP/MRP systems.
Strong problem-solving skills with sound judgment and attention to detail.
Effective written and verbal communication skills. Fluency in English is required.
Ability to handle multiple priorities in a fast-paced, deadline-driven environment.
High degree of professionalism and confidentiality in handling sensitive information.

Why you’ll love it here
Therm-x of California stands out as a premier destination for professionals passionate about precision engineering, advanced manufacturing, and impactful innovation. With its headquarters in Hayward, CA, Therm-x has built a reputation since 1983 as a leader in thermal solutions—serving high-tech industries through vertically integrated capabilities that span thermal design and testing, CNC machining, metal joining, sheet metal fabrication, and electro-mechanical assembly. Your work will be Impactful, hands‑on engineering across the full lifecycle; opportunities to lead and mentor; collaborative culture focused on quality and delivery.

Pay: ₹22,000.00 - ₹40,000.00 per month

Benefits:

Paid sick time
Paid time off
Provident Fund

Ability to commute/relocate:

Andheri, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Education:

Bachelor's (Preferred)

Experience:

Customer Service: 4 years (Required)

Language:

English (Required)

Work Location: In person

Quick apply

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