J. P. Nagar Bengaluru Karnataka Event management specialist Jobs – 559 Open Jobs Today

Manager : Professional Services
NTT DATA —Bengaluru, Karnataka
- Full-time
- Management
- Master's degree
- Bachelor's degree
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Clinical AI Data Specialist
PinnacleU —HSR Layout, Bengaluru, Karnataka
- ₹20,00,000 - ₹38,00,000 a year
- Full-time
- SQL
- AI
- Communication skills
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Risk Management Specialist
London Stock Exchange Group —Bengaluru, Karnataka
- Full-time
- Analysis skills
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Workplace Service Delivery Specialist Events
Accenture —Bengaluru, Karnataka
- Full-time
- Microsoft Office
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- Bachelor's degree
Sourcing Specialist
Telstra Business Technology Centre Perth South —Bengaluru, Karnataka
- Full-time
- Engineering
- Master's degree
- Project management
- Paid time off
- Life insurance
2d
Senior Specialist – GSM Operations
Levi Strauss & Co. —Bengaluru, Karnataka
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Bachelor's degree
- Health insurance
Quick apply
10d
India HR - Specialist - UG Campus Recruitment
Boston Consulting Group —Bengaluru, Karnataka
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- English
Business Presentation Specialist
Flowers by Design —Vivek Nagar, Karnataka
- ₹20,000 - ₹30,000 a month
- Full-time
- Microsoft Powerpoint
- In-person
- AI
Quick apply
Lead Specialist - Process Excellence
Gallagher —Amruthahalli, Bengaluru, Karnataka
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
7d
PR & Social Media Specialist
Zetwerk —Bengaluru, Karnataka
- Social media management
- Project management
- Communication skills
Lead Generation Specialist
SONI PRODUCTIONS PVT LTD —Rajarajeshwari Nagar, Bengaluru, Karnataka
- ₹20,000 - ₹30,000 a month
- Full-time
- Analysis skills
- In-person
- Communication skills
Quick apply
Specialist, Talent Acquisition
Saks Global —Bengaluru, Karnataka
- Full-time
- Microsoft Excel
- Communication skills
Project Manager
Hewlett Packard Enterprise —Bengaluru, Karnataka
- Full-time
- Computer Science
- PMP
- Engineering
Marketing Specialist
Shri Aarna Group of Institutions —Bommanahalli, Bengaluru, Karnataka
- ₹20,000 - ₹50,000 a month
- Part-time
- Social media management
- Analysis skills
- Bachelor's degree
- Commuter assistance
- Cell phone reimbursement
Quick apply
Treasury and Risk Management (TRM) Analyst / Specialist
NTT Ltd —Bengaluru, Karnataka
- Microsoft Excel
- ERP systems
- Finance
4d
Sourcing Specialist
Zillow.com —Bengaluru, Karnataka
- Full-time
- Microsoft Excel
- Finance
- Analysis skills
Senior Specialist, Application Management
London Stock Exchange Group —Bengaluru, Karnataka
- Full-time
- Oracle
- Computer Science
- DevOps
- Health insurance
8d
Media & Public Relations
Exito Media Concepts —Bengaluru, Karnataka
- Full-time
- Project management
- Bachelor's degree
- Communication skills
Lead Specialist, Marketing
Analog Devices —Bengaluru, Karnataka
- Full-time
- Bachelor's degree
- Travel
- Marketing
Senior Professional Services Project Specialist
Aspen Technology —Bengaluru, Karnataka
- Microsoft Excel
- English
- Master's degree

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Manager : Professional Services

NTT DATA -
Bengaluru, Karnataka

Apply Now

Job details

Full-time
1 day ago

Qualifications

ITIL Certification
Management
IT service management
Master's degree
Bachelor's degree
ITIL
IT
Business Administration
Communication skills
Information Technology

Full job description

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA
The Manager, Technical Services is a management role, responsible for providing a service to clients ensuring that their IT infrastructure and systems remain operational through coordinating the proactive identification and resolution of technical incidents and problems that will restore service to clients.

This role ensures zero missed service level agreement conditions and the achievement of client satisfaction through assisting with the planning, building and supporting of technology solutions.

The Manager, Technical Services focuses on ensuring all lines of support for complex incidents, requests, events and/or problems through the effective management and leadership of a team of Engineers and/or Specialists.

This role works closely with a variety of cross functions teams to ensure the highest level of client satisfaction and the successful continuance of business operations within the organization, operating within one or more lines of business.

This is a people management role responsible for providing guidance, mentorship, and fostering a collaborative and high-performing work environment.

Key responsibilities:

May contribute to strategy development and manages the implementation of strategy to achieve revenue and expense targets.
Collaborates with internal stakeholders to set the standard for client satisfaction and assists with the development of client service policies, procedures and standards that will ensure the continued satisfaction of our clients.
Manages and coordinates initiatives to solve client problems.
Assists with complaint handling or any major incidents that require intervention and ensures the prompt resolution of these incidents.
Ensures that assigned infrastructure at the client site is configured, installed, tested and operational.
Ensures the identification and development of a feedback; complaints and problem-solving procedure for clients to use thereby ensuring proactive incident management at client sites.
Takes full ownership for managing efficiency levels, streamlining procedures to deliver customer excellence.
Manages resource capacity to achieve service level agreements.
Participates in client reviews to proactively manage client service level requirements and fulfilment.
Provides information for the operational plan and works with internal stakeholders to execute the strategy.
Provides business advice and technical consultation to clients when required.

To thrive in this role, you need to have:

Advanced business and commercial orientation and with a supporting interest in technology.
Advanced knowledge of technical services, IT service management, and related technologies.
Ability to stay up to date with industry trends, emerging technologies, and best practices.
Advanced knowledge of technical services concepts, IT service management (ITSM) practices, and industry best practices.
Advanced understanding of various information technology domains, including infrastructure, cloud services, cybersecurity, application management, networks, data center and collaboration.
Excellent client-facing and communication skills, with the ability to build and maintain strong client relationships.
Advanced management qualities, including the ability to inspire and mentor a team.
Ability to facilitate presentation of technical and complex matters to a diverse audience.
Ability to analyze data and produce reports on issues and recommend resolutions.
Ability to multi-task, set priorities and meet deadlines.
Advanced knowledge of ITIL (Information Technology Infrastructure Library) practices is desirable.
Ability to work collaboratively with cross-functional teams and stakeholders.

Academic qualifications and certifications:

Bachelor's degree or equivalent in Business or Information Technology or related field.
Master’s degree or equivalent in Information Technology or Business Administration preferred.
ITIL certification is desirable.

Required experience:

Advanced level of relevant experience in similar role within a related global technology environment.
Advanced previous experience operationally managing a technical team.
Advanced level of experience dealing with clients and managing service levels.
Advanced stakeholder engagement experience at all levels in the organization.

Workplace type:

Hybrid Working

About NTT DATA
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune

Global 100. We are committed to accelerating client success and positively impacting society through

responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with

unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and

application services. Our consulting and industry solutions help organizations and society move

confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more

than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as

established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each

year in R&D.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Third parties fraudulently posing as NTT DATA recruiters

NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.

Apply Now

Refine Your Search

event management specialist jobs in j. p. nagar bengaluru karnataka

Manager : Professional Services

Clinical AI Data Specialist

Risk Management Specialist

Workplace Service Delivery Specialist Events

Sourcing Specialist

Senior Specialist – GSM Operations

India HR - Specialist - UG Campus Recruitment

Business Presentation Specialist

Lead Specialist - Process Excellence

PR & Social Media Specialist

Lead Generation Specialist

Specialist, Talent Acquisition

Project Manager

Marketing Specialist

Treasury and Risk Management (TRM) Analyst / Specialist

Sourcing Specialist

Senior Specialist, Application Management

Media & Public Relations

Lead Specialist, Marketing

Senior Professional Services Project Specialist

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