Bengaluru, Karnataka Accenture Jobs – 13331 Open Jobs Today

IT Customer Service Representative Copy 03
Accenture —Bengaluru, Karnataka
- Full-time
- Computer Science
- Windows
- Computer networking
Order to Cash Operations New Associate
Accenture —Bengaluru, Karnataka
- Full-time
- English
- Finance
- Bachelor's degree
IT Service Management Analyst
Accenture —Bengaluru, Karnataka
- Full-time
- Microsoft Office
- Analysis skills
- Bachelor's degree
Order to Cash Operations Analyst
Accenture —Bengaluru, Karnataka
- Full-time
- Finance
- Bachelor's degree
10d
Trust & Safety New Associate
Accenture —Bengaluru, Karnataka
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
12d
IT Customer Service Representative
Accenture —Bengaluru, Karnataka
- Full-time
- Computer Science
- Windows
- Computer networking
Finance Process & Ops Analyst
Accenture —Bengaluru, Karnataka
- Full-time
- Research
- Finance
- Analysis skills
IT Customer Service Representative
Accenture —Bengaluru, Karnataka
- Full-time
- Software troubleshooting
- Customer service
- Communication skills
Quality Assurance Analyst
Accenture —Bengaluru, Karnataka
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Communication skills
Record to Report Ops New Associate
Accenture —Bengaluru, Karnataka
- Full-time
- Microsoft Excel
- English
- Finance
- Work from home
Capital Markets Operations Analyst
Accenture —Bengaluru, Karnataka
- Full-time
- Analysis skills
- Communication skills
Analyst- Program Management
Accenture —Bengaluru, Karnataka
- Full-time
- Microsoft Excel
- Master's degree
- Analysis skills
Customer Service Associate
Accenture —Bengaluru, Karnataka
- Full-time
- Customer service
- English
- Bachelor's degree
4d
Order to Cash Operations Associate
Accenture —Bengaluru, Karnataka
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Finance
Application Support Engineer
Accenture —Bengaluru, Karnataka
- Full-time
- Software troubleshooting
- Bachelor's degree
- Software development
Banking Operations Analyst
Accenture —Bengaluru, Karnataka
- Full-time
- Finance
- Master's degree
- Bachelor's degree
Procurement Practice Analyst
Accenture —Bengaluru, Karnataka
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Finance
RRN00016824 - Application Tech Support Practitioner
Accenture —Bengaluru, Karnataka
- Full-time
- Bachelor's degree
- Communication skills
Application Tech Support Practitioner
Accenture —Bengaluru, Karnataka
- Full-time
- Customer service
- Bachelor's degree
- Communication skills
Analytics and Modeling Analyst
Accenture —Bengaluru, Karnataka
- Full-time
- Master's degree
- SQL
- Bachelor's degree

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IT Customer Service Representative Copy 03

Accenture -
Bengaluru, Karnataka

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Job details

Full-time

Qualifications

Computer Science
MCP
CCNA
Windows
ITIL
IT support
Computer networking
Communication skills
CompTIA A+

Full job description

As an IT Customer Support Analyst, the candidate should be responsible for ensuring all incidents and outages are closed in a timely manner, properly documented, tracked, and resolution occurs. Provide technical assistance to the leadership team. This role requires a combination of technical expertise, excellent communication skills, and the ability to prioritize tasks effectively.

Roles & Responsibilities:

Manage Incident, Issues and Outage management, Investigation, and restoration.
Collaborate with cross-functional teams to ensure timely resolution of issues.
Ensure compliance with IT policies, procedures, and standards are followed.
Provide technical assistance and support to the leadership team members for tablets, smartphones, network-related and other peripheral devices.
Diagnose and resolve technical problems promptly, ensuring minimal disruption to the workflow of the leadership team.
Stay informed about emerging technologies and trends in IT support.
Proactively identify opportunities to improve processes, systems, and tools to enhance the efficiency of IT support.
Coordinate with external vendors and service providers for hardware/software procurement, maintenance, and support as needed.
Provide operational support role in a multi-shift 24/7 and should be able to work across various shifts.

Professional & Technical Skills:

Must To Have Skills: Proficiency in Microsoft Windows & Cloud Management.
Good To Have Skills: Experience with Desktop Transformation, Microsoft 365, and Network Infrastructures.
Strong understanding of IT Operations and Service Management.
Knowledge on ITIL processes and methodologies.
Strong knowledge of hardware, software, and networking concepts.
Experience with incident, problem and change management processes.
Knowledge of IT policies, procedures, and standards.
Excellent communication and Collaboration skills.
Proven experience in providing technical support in a corporate environment, preferably supporting executive-level staff.
Ability to prioritize and manage multiple tasks in a fast-paced environment.
Familiarity with IT security best practices and data privacy regulations.
Certifications such as CompTIA A+, Microsoft Certified Professional (MCP), Cloud, or Cisco Certified Network Associate (CCNA) are a plus.
Strong problem-solving skills and a customer-centric approach to IT support.
Proficiency in troubleshooting technical issues and providing timely solutions.

Qualifications:

Candidate should have a minimum of 4+ years of experience in Microsoft Windows & Cloud Management.
The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful IT solutions.
Work from Office & in multiple Shifts.

Apply Now

Refine Your Search

accenture jobs in bengaluru, karnataka

IT Customer Service Representative Copy 03

Order to Cash Operations New Associate

IT Service Management Analyst

Order to Cash Operations Analyst

Trust & Safety New Associate

IT Customer Service Representative

Finance Process & Ops Analyst

IT Customer Service Representative

Quality Assurance Analyst

Record to Report Ops New Associate

Capital Markets Operations Analyst

Analyst- Program Management

Customer Service Associate

Order to Cash Operations Associate

Application Support Engineer

Banking Operations Analyst

Procurement Practice Analyst

RRN00016824 - Application Tech Support Practitioner

Application Tech Support Practitioner

Analytics and Modeling Analyst

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