Mumbai Maharashtra Contact center engineer Jobs – 184 Open Jobs Today

MS Technical Specialist Network
NTT DATA —Mumbai, Maharashtra
- Full-time
- Project management
- Bachelor's degree
- Communication skills
Data Center Security Specialist, BOM DC Security
ADSIPL - Maharashtra —Mumbai, Maharashtra
- Full-time
- Microsoft Excel
- Data analysis skills
- English
Data Center Technician (DCO), Data Center Operations
ADSIPL - Maharashtra —Mumbai, Maharashtra
- Full-time
- AWS
- Project management
- Computer networking
Manager- Data Analytics & Insights
Mahindra & Mahindra Ltd —Mumbai, Maharashtra
- Microsoft Excel
- Master's degree
- SQL
MS Engineer - Data Center Operations
NTT Ltd —Mumbai, Maharashtra
- Full-time
- Bachelor's degree
MS Engineer - Data Center Operations
NTT DATA —Mumbai, Maharashtra
- Full-time
- Bachelor's degree
Sr. Fire Protection Engineer, Mech, Fire and Water System Engineering
ADSIPL - Maharashtra —Mumbai, Maharashtra
- Full-time
- Engineering
- AWS
- Bachelor's degree
Server Load Balancer Engineer (L1)
NTT DATA —Mumbai, Maharashtra
- Full-time
Server Load Balancer Engineer (L2)
NTT DATA —Mumbai, Maharashtra
- Full-time
Facility Operations Center Engineer, DCC Communities
ADSIPL - Maharashtra —Mumbai, Maharashtra
- Weekend availability
- AWS
- Bachelor's degree
- In-person
ID - Rack Lifecycle Tech, Rack Lifecycle Team
ADSIPL - Maharashtra —Mumbai, Maharashtra
- Full-time
- Management
- AWS
- Computer networking
Forward Deployment Engineer (FDE)
Ozonetel Communications —Mumbai, Maharashtra
- Full-time
- Azure
- Java
- AWS
Data Center Security Specialist, APJC ASSET Team
ADSIPL - Maharashtra —Mumbai, Maharashtra
- Overnight shift
- Computer Science
- AWS
- Project management
NW Deployment Build Lead, GND India Team
ADSIPL - Maharashtra —Mumbai, Maharashtra
- Full-time
- AWS
- Travel
- Computer networking
- Flexible schedule
APAC Sourcing Manager, Data Center Services Procurement (DCSP)
ADSIPL - Maharashtra —Mumbai, Maharashtra
- Full-time
- Computer science
- Finance
- Master's degree
- Flexible schedule
Security Program Manager, Infrastructure Physical Security
ADSIPL - Maharashtra —Mumbai, Maharashtra
- Full-time
- PMP
- System design
- AWS
14d
Renewable Energy Procurement Manager, APJC Energy and Water
AEI New Energy Trading Private Limited - M62 —Mumbai, Maharashtra
- Full-time
- Engineering
- Finance
- Master's degree
11d
Server Load Balancer Engineer (L2)
NTT Ltd —Mumbai, Maharashtra
- Full-time
Oil & Gas Recruiter
Hudson Manpower —Mumbai, Maharashtra
- Full-time
- Microsoft Word
- Microsoft Excel
- Computer literacy
Quick apply
Data Center Regional Electrical Field Engineer, Field Engineering
ADSIPL - Maharashtra —Mumbai, Maharashtra
- Full-time
- Engineering
- Master's degree
- AWS

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MS Technical Specialist Network

NTT DATA -
Mumbai, Maharashtra

Apply Now

Job details

Full-time

Qualifications

Cisco ISE
Meraki
OSPF
Firewall
Project management
Bachelor's degree
SSL
BGP
Routing protocols
MPLS
EIGRP
Communication skills
Juniper
VPN

Full job description

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA
As a Networking Managed Services Engineer (L3) at NTT DATA, you will lead in providing exceptional managed services to our clients. Your day will revolve around proactively identifying and resolving technical incidents and problems, ensuring our clients meet all service level agreement (SLA) conditions, identify root cause of critical incidents and implement solutions for problems identified. With your advanced technical expertise, you will manage high-complexity tickets, conduct thorough analyses, and provide resolutions to a variety of complex issues, all while coaching and mentoring junior team members. Important responsibility is to create knowledge articles for frequent tasks/issues and train junior team members in executing those tasks. Provide inputs to automation teams to reduce manual efforts.

You will ensure that our clients' infrastructure is configured, installed, tested, and operational, performing necessary checks and employing monitoring tools to respond to alerts in a timely manner. Your role will involve identifying and logging problems before they escalate, analysing and escalating support calls, and investigating third-line support calls to find root causes and solutions.

Additionally, you will provide onsite technical support and field engineering services to clients, work closely with third-party vendors for issue escalation, and offer continuous feedback and updates to all involved parties. Through your efforts, you will drive operational improvements and optimize work processes, including opportunities for automation.

You may also have the opportunity to manage and implement projects within the technology domain, deliver disaster recovery functions and tests, and improve the quality of incidents and service requests through random monthly reviews. Your work will play a key role in delivering high-quality services that ensure a positive client experience throughout their journey with us.

To thrive in this role, you need to have:

Proficiency in Pulse Secure SSL VPN, Virtual Juniper, Palo Alto, Fortinet Firewalls, Cisco Nexus switches, ASr and ISr routers, Cisco ACS, ISE, Meraki switches and access points, enterprise network architecture, routing protocols (BGP, OSPF, EIGrP), network address translation, and troubleshooting uplinks to ISPs for dIA, MPLS, and P2P circuits
Advanced Certifications on at least one or two above mentioned technologies.
Excellent planning and project management abilities, taking changing circumstances into account.
Strong communication skills, with the ability to work across different cultures and social groups.
Effective active listening skills.
A client-focused approach, prioritizing their requirements and creating positive experiences.
Adaptability to changing circumstances and the ability to work diligently when necessary.
A positive outlook and the ability to work well under pressure.
A bachelor's degree in IT/Computing or equivalent work experience.

Workplace type:

Hybrid Working

About NTT DATA
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune

Global 100. We are committed to accelerating client success and positively impacting society through

responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with

unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and

application services. Our consulting and industry solutions help organizations and society move

confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more

than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as

established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each

year in R&D.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Third parties fraudulently posing as NTT DATA recruiters

NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.

Apply Now

Refine Your Search

contact center engineer jobs in mumbai maharashtra

MS Technical Specialist Network

Data Center Security Specialist, BOM DC Security

Data Center Technician (DCO), Data Center Operations

Manager- Data Analytics & Insights

MS Engineer - Data Center Operations

MS Engineer - Data Center Operations

Sr. Fire Protection Engineer, Mech, Fire and Water System Engineering

Server Load Balancer Engineer (L1)

Server Load Balancer Engineer (L2)

Facility Operations Center Engineer, DCC Communities

ID - Rack Lifecycle Tech, Rack Lifecycle Team

Forward Deployment Engineer (FDE)

Data Center Security Specialist, APJC ASSET Team

NW Deployment Build Lead, GND India Team

APAC Sourcing Manager, Data Center Services Procurement (DCSP)

Security Program Manager, Infrastructure Physical Security

Renewable Energy Procurement Manager, APJC Energy and Water

Server Load Balancer Engineer (L2)

Oil & Gas Recruiter

Data Center Regional Electrical Field Engineer, Field Engineering

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