Dumjor West Bengal Network engineer Jobs – 129 Open Jobs Today

Network Operations- Voice Engineer
Xerox —Kolkata, West Bengal
- Weekend availability
- Customer service
- Master's degree
- Analysis skills
System Support Administrator - Jr
Wishnet Private Limited —Kolkata, West Bengal
- ₹15,000 - ₹30,000 a month
- Full-time
- IT
- Linux
- In-person
Quick apply
Assistant Engineer (SCADA)
M B Control & Systems —Howrah, West Bengal
- Full-time
- Schematics
- Programmable logic controllers
- Electrical experience
Power BI Senior Engineer
SEI Investments —Kolkata, West Bengal
- Full-time
- Azure
- Computer Science
- Data analysis skills
- Health insurance
- Paid time off
Cloud Engineer – Azure
Indus Net Technologies —Kolkata, West Bengal
- Full-time
- Azure
- DevOps
- Scripting
Software Engineer
Teesta —Kolkata, West Bengal
- Full-time
- Computer Science
- Software troubleshooting
- Analysis skills
- Health insurance
Quick apply
Technology Platform Engineer
Accenture —Kolkata, West Bengal
- Weekend availability
- Windows
- Scripting
- Linux
Embedded Software Engineer
M B Control & Systems —Howrah, West Bengal
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
App Automation Eng Associate
Accenture —Kolkata, West Bengal
- Weekend availability
- Microsoft Excel
- Azure
- Computer Science
Network DNS Administrator
Findernest Software Services Private Limited —Kolkata, West Bengal
- ₹10,00,000 - ₹25,00,000 a year
- Full-time
- Azure
- DevOps
- AWS
- Paid time off
- Paid sick time
Quick apply
2d
AI / ML Engineer
Accenture —Kolkata, West Bengal
- Full-time
- Machine learning
- AI
Software Engineer II
SEI Investments —Kolkata, West Bengal
- Full-time
- Computer Science
- B.Sc
- Analysis skills
- Health insurance
- Paid time off
Lead Engineer
PinnacleU —Kolkata, West Bengal
- ₹50,00,000 - ₹70,00,000 a year
- Full-time
- Doctoral degree
- Computer Science
- System design
Quick apply
Senior DevOps Engineer
SEI Investments —Kolkata, West Bengal
- Full-time
- Azure
- Computer Science
- Master's degree
- Health insurance
- Paid time off
Technical Specialist - MS, Network
NTT DATA —Kolkata, West Bengal
- Full-time
- Computer Science
- Bachelor's degree
- Computer networking
12d
Solutions Engineer
Cisco Systems —Kolkata, West Bengal
- Full-time
- Doctoral degree
- No experience needed
- Master's degree
2d
Platform Infrastructure Architect - Core Services
Hyland —Kolkata, West Bengal
- Full-time
- Remote
- Customer service
- Windows
- Microsoft Office
8d
Instrumentation Engineer
Worley —Kolkata, West Bengal
- AutoCAD
- Microsoft Excel
- Microsoft Office
Senior Software Engineer
Nature Technologies —Kolkata, West Bengal
- ₹5,00,000 - ₹7,50,000 a year
- Azure
- B.Sc
- English
Network Admin & Hardware Specialist
Bijoy Capital Institute of Professional Learning —Kolkata, West Bengal
- ₹15,000 - ₹20,000 a month
- Full-time
- Windows
- Computer networking
- IT
Quick apply

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Network Operations- Voice Engineer

Xerox -
Kolkata, West Bengal

Apply Now

Job details

Full-time

Qualifications

TCP
Cloud infrastructure
Customer service
Master's degree
Change management
DHCP
Analysis skills
Bachelor's degree
Computer networking
DNS
Organisational skills
Customer support
TCP/IP
Communication skills
Information Technology

Full job description

About Lexmark:

Lexmark is now a proud part of Xerox, bringing together two trusted names and decades of expertise into a bold and shared vision.

When you join us, you step into a technological ecosystem where your ideas, skills, and ambition can shape what comes next. Whether you’re just starting out or leading at the highest levels, this is a place to grow, stretch, and make real impact—across industries, countries, and careers.

From engineering and products to digital services and customer experience, you’ll help connect data, devices, and people in smarter, faster ways. This is meaningful, connected work—on a global stage, with the backing of a company built for the future, and a robust benefits package designed to support your growth, well-being, and life beyond work.

Job Summary:

This Voice Engineer is responsible for the daily operational support for voice infrastructure in our cloud Microsoft Teams tenant as we migrate from a Cisco environment. For this role, you must be a Voice Engineer who is comfortable working in a challenging and diverse environment to assist with the installation, configuration, and management of the voice infrastructure.

You will need a strong knowledge of networking and integration of multiple systems in a complex environment that spans on prem and cloud infrastructure. You will also provide direct support to internal team members and external clients via phone, email, chat or in person. You should be self-motivated and have excellent analytical, organizational and communication skills. Must be able to work independently and collaborate with other stakeholders. Experience working internationally is a plus.

Responsibilities:

This person will work on voice transformation, maintenance, and Firewall side for Policy/Routing.

Critical Skills: Build tenant for operating in the cloud, On premise / Cloud SBC routing, MACD process development, Managing Toll free numbers globally, Call routing within TSC - Customer facing agents.

Analyze, diagnose, and resolve customer issues within the company’s voice systems to ensure timely updates and maintenance.

Provide Tier 2 and Tier 3 technical support to resolve customer issues within specified timeframes, collaborating with vendors and documenting solutions.

Collaborate with 3rd party vendors to minimize downtime and efficiently resolve issues, establishing collaborative relationships and documented communication processes.

Timely escalate unresolved issues to the next level of support to minimize operational impact, following documented escalation procedures.

Promptly support for enterprise customer network, including troubleshooting voice, video, and data (IP) traffic to ensure optimal performance, documenting troubleshooting steps.

Implement voice scripting for contact center solutions to improve customer experience and efficiencies.

Successfully implement technology changes with minimal disruption and improved voice services, transitioning from Carrier services to centralized Carrier SIP solution.

Perform voice system maintenance and upgrades according to procedures to ensure system stability and minimize downtime.

Understand and perform voice system maintenance and upgrades, including service packs and patches.

Develop and maintain accurate voice system support documentation in a knowledge repository for easy access and efficient knowledge sharing.

Continuously monitor system performance, identify trends, and provide capacity planning recommendations for optimal voice system performance.

Ideal Skills/Experience:

Education: University master’s degree in Information Technology or related field or Bachelor degree with minimum of 5 years’ experience.

Strong knowledge of networking: The ideal candidate should have a deep understanding of networking principles and protocols, including TCP/IP, DNS, DHCP, VLANs, and routing.

Integration of multiple systems: Experience integrating multiple systems in a complex environment, both on-premise and within cloud infrastructure. This includes experience with system integration tools and techniques.

Cisco environment expertise: Strong background in Cisco voice infrastructure, including experience with Cisco Unified Communications Manager (CUCM), Cisco Unified Contact Center Express (UCCX), and Cisco Voice Gateways.

Cloud expertise: Experience working with cloud technologies, specifically Microsoft Teams, and be familiar with cloud-based voice solutions and services.

Operational support: Experience providing daily operational support for voice infrastructure, including troubleshooting and resolving customer issues within specified timeframes.

Customer support: Experience providing Tier 2 and Tier 3 technical support to internal team members and external clients via phone, email, chat, or in person. Strong communication and customer service skills are essential.

Self-motivation and collaboration: The candidate should be self-motivated and able to work independently, while also collaborating effectively with other stakeholders, including internal teams and external vendors.

Analytical and organizational skills: Possess excellent analytical and organizational skills to analyze, diagnose, and resolve customer issues, as well as to monitor system performance and provide capacity planning recommendations.

International experience: Experience working internationally is a plus, as the company operates globally and manages toll-free numbers globally.

Continuous learning and documentation: Commitment to continuous learning and staying up-to-date with industry trends and best practices. They should also have experience developing and maintaining accurate system support documentation for efficient knowledge sharing.

Change management: Experience successfully implementing technology changes with minimal disruption and improved voice services.

System maintenance and upgrades: Experience performing system maintenance and upgrades according to procedures to ensure system stability and minimize downtime.

Additional:

Ability to work nights or weekends, as needed.

Experience working with international teams is a plus.

Apply Now

Refine Your Search

network engineer jobs in dumjor west bengal

Network Operations- Voice Engineer

System Support Administrator - Jr

Assistant Engineer (SCADA)

Power BI Senior Engineer

Cloud Engineer – Azure

Software Engineer

Technology Platform Engineer

Embedded Software Engineer

App Automation Eng Associate

Network DNS Administrator

AI / ML Engineer

Software Engineer II

Lead Engineer

Senior DevOps Engineer

Technical Specialist - MS, Network

Solutions Engineer

Platform Infrastructure Architect - Core Services

Instrumentation Engineer

Senior Software Engineer

Network Admin & Hardware Specialist

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