Talawade Pune Maharashtra Deputy manager Jobs – 95 Open Jobs Today

Deputy Manager_Ticket Management Platform Analyst_Pune
Vodafone —Pune, Maharashtra
- Full-time
- Analysis skills
- Bachelor's degree
- Human resources
Deputy Manager - Vehicle Integration
Mahindra & Mahindra Ltd —Chakan, Pune, Maharashtra
- Assembly
- Bachelor's degree
- Quality control
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Deputy Manager Product Development
Mahindra & Mahindra Ltd —Pune, Maharashtra
- Microsoft Powerpoint
- Analysis skills
- Electrical experience
Deputy Manager Services - Projects
Eaton —Pune, Maharashtra
- Customer service
- Electrical experience
- Bachelor's degree
8d
Deputy Manager - CDMM
Mahindra & Mahindra Ltd —Chakan, Pune, Maharashtra
Deputy Manager - Claims Service
Marsh —Pune, Maharashtra
- Full-time
- Hybrid work
- Management
- English
Deputy Manager- Maintenance BIW
Mahindra & Mahindra Ltd —Chakan, Pune, Maharashtra
- Bachelor's degree
Deputy Manager - Management Audit
Finolex Industries —Pune, Maharashtra
T&T | Cyber - CST | Deputy Manager | Risk Assessment and Management
Deloitte —Pune, Maharashtra
- Bachelor's degree
Deputy Manager - SCM
Mahindra & Mahindra Ltd —Chakan, Pune, Maharashtra
- Project management
- Mechanical knowledge
1d
Deputy Manager/ Team Lead - PCB Layout
Liebherr CMCtec India Private Limited —Pune, Maharashtra
- Online application
- CAD
- Master's degree
- Electrical experience
Deputy Manager-UC operations
Vodafone —Pune, Maharashtra
- Full-time
- Oracle
- English
- Databases
Deputy Manager_Manual Testing_Pune
Vodafone —Pune, Maharashtra
- Full-time
- English
- Analysis skills
- Bachelor's degree
Deputy Manager-VAVE
Kohler India Corporation —Pune, Maharashtra
Manager - Quality Audit (US Healthcare)
MDI NetworX —Pune, Maharashtra
- English
- Microsoft Office
- Bachelor's degree
T&T | Cyber - ES | Deputy Manager | Cloud Security
Deloitte —Pune, Maharashtra
- Azure
- AWS
- Bachelor's degree
Deputy Manager - IReC Costing
Faurecia —Pune, Maharashtra
- Engineering
- English
- Master's degree
MANAGER NPD
SPML Infra —Pune, Maharashtra
- ₹19,00,000 - ₹23,00,000 a year
- AutoCAD
- PMP
- System design
6d
Deputy Manager - Business Tax - Pune
Nexdigm —Pashan, Pune, Maharashtra
- Microsoft Office
- Communication skills
- Tax experience
Deputy Manager- Maintenance TCF
Mahindra & Mahindra Ltd —Chakan, Pune, Maharashtra
- Bachelor's degree
- Mechanical knowledge

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Deputy Manager_Ticket Management Platform Analyst_Pune

Vodafone -
Pune, Maharashtra

Apply Now

Job details

Full-time

Qualifications

Analysis skills
Bachelor's degree
Human resources
ServiceNow
Analytics

Full job description

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

About this Role

We are seeking an experienced Ticket Management Platform Analyst to support HR Services by driving efficient, standardised, and scalable service delivery through robust ticketing and service management platforms. This role plays a critical part in improving operational performance across HR Shared Services by owning the end-to-end lifecycle of HR service tickets, analysing trends, and enabling continuous improvement through data-led insights and cross-functional collaboration.

What you’ll do

Own and manage the end-to-end lifecycle of HR service tickets across enterprise service management platforms such as ServiceNow or equivalent tools.
Perform category triaging to ensure accurate routing, faster resolution, and reduced rework.
Analyse ticket volumes, inflow and outflow patterns, backlog trends, and resolution performance.
Identify root causes of recurring issues and partner with HR Operations, Centres of Excellence, and IT teams to address systemic challenges.
Drive continuous improvement initiatives by translating ticket insights into process fixes, automation opportunities, and standardisation actions.
Ensure high standards of data quality, accuracy, and governance within ticketing systems.
Develop and maintain dashboards and reports to track key performance indicators, including volumes, SLAs, first-time resolution, and backlog health.
Stay informed on evolving ESM and ITSM best practices and platform capabilities to support the ongoing optimisation of the service management landscape.

Who you are

An individual with a strong analytical mindset and a focus on understanding volume movement, performance trends, and service outcomes.
Experienced in translating complex ticket data into clear, actionable insights that drive measurable improvements.
Comfortable working with multiple stakeholders and collaborating across HR, technology, and operational teams.
Oriented towards continuous improvement, with exposure to Lean, Six Sigma, or similar process excellence methodologies.
Equipped with hands-on experience in HR Shared Services or HR Operations environments.
Confident in using ticketing and case management platforms, with practical experience in triaging, queue management, and service optimisation.
Educated to at least bachelor’s degree level or equivalent.

Not a perfect fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What's in it for you

The opportunity to influence and improve HR service delivery at scale within a global organisation.
Exposure to enterprise-grade service management platforms and complex HR operations.
A collaborative environment that values data-driven decision-making and continuous improvement.
The chance to work with diverse, cross-functional teams across HR and technology domains

What skills you will learn

Advanced ticket analytics and service performance reporting within HR Shared Services.
Practical application of process optimisation and continuous improvement techniques.
Deeper understanding of ESM and ITSM platforms and their capabilities in an HR context.
Stakeholder engagement and influencing skills across global and cross-functional teams.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Alert

Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.
#JDEnhancedByTARA

Follow us on social media

LinkedIn: https://www.linkedin.com/company/vois/
Facebook: https://www.facebook.com/voisglobal
Instagram: https://www.instagram.com/voisglobal/
You can also chat with our employees to learn more about our projects:
https://lnkd.in/dpkrcvR2

Apply Now

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deputy manager jobs in talawade pune maharashtra

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