Your Journey at Crowe Starts Here:
At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you’re trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups. That’s why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry.
Job Description:
Tax Learning and Development Manager – Crowe Capability Center
Crowe is seeking a Learning and Development Manager to join the Crowe Tax team in India. At Crowe our purpose is “Shaping Your Better Tomorrow. Together. Today.” Our values—Care, Trust, Courage, and Stewardship—guide how we serve our clients, our communities, and each other.
The Tax Learning and Development Manager is responsible for leading the planning, development, implementation, and evaluation of training and development programs that support the growth and performance of professionals within the Crowe Tax organization. This role plays a key position in driving impactful learning initiatives aligned with firm strategy, technical capability development, and professional advancement.
The Learning and Development Manager also serves as the program lead for training initiatives for the Tax team in India, working closely with leadership, curriculum teams, subject matter experts, and other stakeholders to ensure high-quality learning experiences.
Collaborates with team members to ensure the development and delivery of internal training programs using a variety of learning delivery formats. Works closely with curriculum, development, and instructional design teams to understand program objectives and needs to provide project, operations, compliance, and logistics management. This role interacts heavily with various team members, instructors, participants and other stakeholders including subject matter experts, partners/directors and other individuals across the firm and requires clear and effective written and oral communication.
Key Responsibilities
Learning Strategy and Program Leadership
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Lead the development and execution of a comprehensive learning and development strategy aligned with the goals of Tax team in India and the broader firm.
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Serve as the program owner for learning initiatives supporting the growth and development of the Tax team in India, ensuring programs are delivered effectively and aligned with business objectives.
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Understand business dynamics to design the annual learning strategy, partnering with the US learning team, to understand the needs of all tax teams in India.
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Establish and oversee processes, timelines, and governance structures for the successful delivery of training programs.
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Collaborate with business leaders to ensure training initiatives support technical, professional, and leadership development across the organization.
Training Program Design and Delivery
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Lead the design, development, and execution of training programs across multiple delivery formats, including instructor-led training, virtual learning, webinars, and blended learning experiences.
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Plan and oversee conference-style training events and learning programs, including multi-day training sessions such as our new hire orientation, leadership development programs, and large-scale professional education initiatives.
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Facilitate and lead select training sessions, workshops, and learning events as needed.
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Ensure learning programs deliver engaging, high-quality participant experiences.
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Oversee logistics planning to ensure efficient and seamless execution of learning events.
Learning Technology and Operations
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Oversee administration and governance of the Learning Management System (LMS) to ensure accuracy, compliance, and effective reporting.
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Coordinate the setup and management of technology-enabled learning programs, including virtual classrooms and webinar platforms.
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Provide guidance and training to instructors and facilitators on effective use of learning technologies and instructional delivery methods.
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Ensure timely planning and coordination of access to required tools and technology for all participants.
Stakeholder Engagement and Collaboration
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Partner with curriculum developers to define learning objectives, materials, and program content.
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Engage with firm leadership, subject matter experts, and instructors to ensure training programs address key business needs.
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Communicate program objectives, timelines, and outcomes clearly to stakeholders across the firm.
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Provide guidance to employees and managers regarding available learning and development opportunities.
Program Evaluation and Continuous Improvement
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Evaluate the effectiveness of learning programs through participant feedback, course evaluations, and performance metrics.
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Analyze training outcomes and recommend improvements to enhance program effectiveness and impact.
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Develop reporting and insights to demonstrate the value and impact of learning initiatives.
Basic Qualifications
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Bachelor’s degree required; Master’s degree in a relevant field is preferred
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6–8 years of experience in learning and development, training program management, or talent development
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Demonstrated experience leading and managing large-scale training programs and conference-style learning events
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Strong leadership and stakeholder management skills, including interaction with senior leadership and executive stakeholders
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Excellent written and verbal communication skills
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Strong project management and organizational skills with the ability to manage multiple complex initiatives simultaneously
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Strong analytical and strategic thinking skills
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Proficiency in Microsoft Office tools and learning technologies
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Ability to influence and collaborate effectively across all levels of the organization
Preferred Qualifications
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Prior experience with Big 4 or a large national, or U.S.-based accounting firm
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Experience supporting professional services or tax technical training programs
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Experience managing learning management systems (LMS) and virtual learning platforms
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Strong understanding of adult learning principles and instructional design practices
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Self-starter with the ability to develop, implement, and manage new learning processes and programs independently
We expect the candidate to uphold Crowe’s values of Care, Trust, Courage, and Stewardship. These values define who we are. We expect all of our people to act ethically and with integrity at all times.
Our Benefits:
At Crowe, we know that great people are what makes a great firm. We value our people and offer employees a comprehensive benefits package. Learn more about what working at Crowe can mean for you!
How You Can Grow:
We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper!
More about Crowe:
Crowe Capability Center – India, operating under the legal entity C3 India Delivery Centre LLP (formerly known as Crowe Horwath IT Services LLP) is a wholly owned subsidiary of Crowe LLP (U.S.A.), a public accounting, consulting and technology firm with offices around the world. Crowe LLP is an independent member firm of Crowe Global, one of the largest global accounting networks in the world. The network consists of more than 200 independent accounting and advisory firms in more than 130 countries around the world.
Crowe does not accept unsolicited candidates, referrals or resumes from any staffing agency, recruiting service, sourcing entity or any other third-party paid service at any time. Any referrals, resumes or candidates submitted to Crowe, or any employee or owner of Crowe without a pre-existing agreement signed by both parties covering the submission will be considered the property of Crowe, and free of charge.
We are committed to a merit-based hiring process, evaluating all candidates consistently using objective, job-related criteria such as relevant experience, demonstrated skills, measurable impact, and alignment with the role’s responsibilities, and making employment decisions in a fair and inclusive manner free from discrimination.
