Karnataka Network systems operator Jobs – 130 Open Jobs Today

Senior Administrator - English, Arabic, Microsoft Windows
HCLTech —Bengaluru, Karnataka
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
5h
Site Reliability Engineer III (GWCP)
Guidewire Software —Bengaluru, Karnataka
- Full-time
- Computer Science
- DevOps
- Java
Shopfloor Apps Software Engineer - Cloud & Integration
PHINIA —Bengaluru, Karnataka
- Full-time
- Azure
- Computer Science
- Java
- Health insurance
Tech Lead - CISO
Sterlite Technologies Limited —Bengaluru, Karnataka
- Computer Science
- Engineering
- Programmable logic controllers
Quick apply
Senior SRE Cloud (Site Reliability Engineering)
Henkel —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Azure
- DevOps
- English
- Health insurance
- Work from home
Quick apply
Security Specialist Engineer
Ericsson —Bengaluru, Karnataka
- AWS
- Computer networking
- Linux
Platform Engineer — Core Infrastructure
100MS —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Computer Science
- Engineering
- English
Quick apply
Director - Venture Platform & Founder Development (India)
2070Health —Bengaluru, Karnataka
- Full-time
- Hybrid work
- English
- Master's degree
- Bachelor's degree
Quick apply
Project Manager - INTEGRATION
Société Générale —Bengaluru, Karnataka
- English
- Windows
- Project management
ML Engineer (Forward Deployed)
Applied Computing —Bengaluru, Karnataka
- Computer Science
- Master's degree
- Databases
AI Platform Engineer
eBay Inc. —Bengaluru, Karnataka
- Full-time
- Computer Science
- Master's degree
- Administrative experience
L2 Support Engineer
CloudBerry Technologies —Bengaluru, Karnataka
- Bachelor's degree
- Diploma
- Communication skills
Software Engineering Technical Leader
Cisco Systems —Bengaluru, Karnataka
- Full-time
- Computer Science
- Bachelor's degree
- APIs
Application Engineer (Pre-Sales) - Controls
Johnson Controls —Bengaluru, Karnataka
- Full-time
- Programmable logic controllers
- Electrical experience
- Bachelor's degree
Staff Site Reliability Operations Engineer
Calix —Bengaluru, Karnataka
- Email
- Remote
- Machine learning
- Linux
- AI
13d
Senior Infrastructure Engineer
Ema —Bengaluru, Karnataka
- Full-time
- Azure
- Computer Science
- Databases
Product Owner
Qualitrol —Bengaluru, Karnataka
- Bachelor's degree
- Agile
- Communication skills
DevOps Engineer - Studio Platform
Sarvam —Bengaluru, Karnataka
- Full-time
- Azure
- DevOps
- AWS
Quick apply
Onshore Piping Engineer
Chevron —Bengaluru, Karnataka
- Full-time
- Master's degree
- Bachelor's degree
- Construction
- Health insurance
Nice- Consultant, Technical Transformation- Sales & Service- Customer
Deloitte —Bengaluru, Karnataka
- Salesforce
- Java
- Master's degree

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Senior Administrator - English, Arabic, Microsoft Windows

HCLTech -
Bengaluru, Karnataka

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Job details

5 hours ago

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Outlook
Software troubleshooting
BMC Remedy
Call centre
Arabic
Visio
English
Windows
Microsoft Office
Remote access software
Bomgar
Microsoft Project
Communication skills
Active Directory
Help desk
VPN

Full job description

Bengaluru, Karnataka
Job Summary

Job Summary : · Provide hardware / software / network problem diagnosis / resolution via telephone/email/chat for customer’s end users · Route problems to internal 2nd and 3rd level IT support staff. · Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution. · Administer and provide User account provisioning. · Use the Incident Management System to document and manage problems and work requests and their respective resolutions and circumvention\'s. . Responds to telephone calls, email, instant messages, and assigned tickets from users; Assign work orders / incidents to appropriate support teams and follow up until closure. . Respond to, and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution, and follow-up steps; Provide level 1 remote desktop support and perform other activities based on SOPs . Perform user account management activities Escalate complex problem to appropriate support specialists Responsible for activities relating to the evaluation, analysis, and setup of PC-based software products (e.g., word processors, spreadsheets, presentation graphics, database management systems, electronic mail, and communications) . Troubleshoot client software and basic network connectivity problems . Identify, evaluate and prioritize customer problems and complaints . May train users and operators on a limited basis and/or may write training procedures . Participate in on-going training and departmental development . Routine maintenance updates with other IT staff and business units . Provide all required documentation including standards, configurations and diagrams . Provide knowledge transfer of EUC operations

Key Responsibilities

Job Responsibilities : · Provide hardware / software / network problem diagnosis / resolution via telephone/email/chat for customer’s end users · Route problems to internal 2nd and 3rd level IT support staff. · Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution. · Administer and provide User account provisioning. · Use the Incident Management System to document and manage problems and work requests and their respective resolutions and circumvention\'s. . Responds to telephone calls, email, instant messages, and assigned tickets from users; Assign work orders / incidents to appropriate support teams and follow up until closure. . Respond to, and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution, and follow-up steps; Provide level 1 remote desktop support and perform other activities based on SOPs . Perform user account management activities Escalate complex problem to appropriate support specialists Responsible for activities relating to the evaluation, analysis, and setup of PC-based software products (e.g., word processors, spreadsheets, presentation graphics, database management systems, electronic mail, and communications) . Troubleshoot client software and basic network connectivity problems . Identify, evaluate and prioritize customer problems and complaints . May train users and operators on a limited basis and/or may write training procedures . Participate in on-going training and departmental development . Routine maintenance updates with other IT staff and business units . Provide all required documentation including standards, configurations and diagrams . Provide knowledge transfer of EUC operations

Skill Requirements

Skill Requirement : · Phone support experience necessary. · Technical helpdesk or technical call center experience is necessary. · Disciplined, systematic problem solving skills required. · Hands-on work experience with the following: · Windows Operating systems · Clients: Windows7, Windows Vista, Windows XP, Windows 2000 · Servers: Windows 2000, Windows 2003, Windows 2008, · Knowledge of Active Directory, Exchange 2003/2007 · ITSM ticketing tools such as Remedy, HP Service Center, Peregrine Service Center · User account creation for Active Directory, Exchange Mailboxes, Distribution lists · Remote desktop connectivity applications like SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools · MS Office Suite (XP, 2003, 2007): MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook, MS Project, and MS Visio · Internet browsers (e.g. Explorer, Chrome, Firefox), · VPN and remote dial-in users · Support for laptop, desktops, and printers · PDA and blackberry support · Others: Adobe Acrobat and other common desktop applications like Winzip, etc

Other Requirements

Other Requirement : - Excellent communication and conversation skills (Verbal and Written) - Good documentation skills - Good working knowledge of MS OFFICE (Including MS Project and Visio) - Should have a great customer handling skills - Able to handle unforeseen situations - High level of acceptance - Can drive HCL’s value and its methodology

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network systems operator jobs in karnataka

Senior Administrator - English, Arabic, Microsoft Windows

Site Reliability Engineer III (GWCP)

Shopfloor Apps Software Engineer - Cloud & Integration

Tech Lead - CISO

Senior SRE Cloud (Site Reliability Engineering)

Security Specialist Engineer

Platform Engineer — Core Infrastructure

Director - Venture Platform & Founder Development (India)

Project Manager - INTEGRATION

ML Engineer (Forward Deployed)

AI Platform Engineer

L2 Support Engineer

Software Engineering Technical Leader

Application Engineer (Pre-Sales) - Controls

Staff Site Reliability Operations Engineer

Senior Infrastructure Engineer

Product Owner

DevOps Engineer - Studio Platform

Onshore Piping Engineer

Nice- Consultant, Technical Transformation- Sales & Service- Customer

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