Haryana Direct service provider Jobs – 88 Open Jobs Today

InP - Customer Service Associate II-Consumer ( International Voice Process )
FIS Global —Gurugram, Haryana
- Customer service
- 12th Pass
- Computer skills
Security Officer II
FIS Global —Gurugram, Haryana
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Reliability & Maintenance Manager, INQC
ASSPL - Haryana —Gurugram, Haryana
- Full-time
- Civil engineering
- Supervising experience
- Electrical experience
11d
DGM, Statistical Programming
Sun Pharmaceutical Industries Ltd —Gurugram, Haryana
- Hybrid work
- Management
- Computer Science
- Analysis skills
Director, Real Estate Services, India
Mastercard —Gurugram, Haryana
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
1d
Lead / Senior SAP ABAP Consultant"
EPAM Systems, Inc. —Gurugram, Haryana
- English
- APIs
- Health insurance
- Paid time off
Sr. Cybersecurity Engineer
McCormick —Gurugram, Haryana
- Full-time
- Azure
- Computer Science
- Customer service
Senior Engineer – AWS
AHEAD —Gurugram, Haryana
- Weekend availability
- Remote
- Azure
- DevOps
- Java
Data Centre Market Sector Leader - India
AECOM —Gurugram, Haryana
- Full-time
- Business development
- Presentation skills
- Leadership
- Health insurance
- Paid time off
GN-IC-Comms and Media-Network Analytics- Manager
Accenture —Gurugram, Haryana
- Full-time
- Inventory management
- Master's degree
- Bachelor's degree
Senior Cybersecurity Risk Governance Analyst - 1647
GHX —Gurugram, Haryana
- Microsoft Powerpoint
- Microsoft Excel
- Azure
Director Global Product Management & Upstream Marketing
Fresenius Medical Care —Gurugram, Haryana
- Full-time
- Management
- Marketing
- Engineering
Software Engineering Lead
RELX —Gurugram, Haryana
- Full-time
- Computer Science
- Customer service
- B.Sc
- Health insurance
- Paid time off
11d
Senior AWS Migration Engineer with Gen AI
EPAM Systems, Inc. —Gurugram, Haryana
- Master's degree
- AWS
- Computer networking
- Health insurance
- Paid time off
Global Legal Associate
RemoFirst —Haryana
- Full-time
- Remote
- English
- Master's degree
- Bachelor's degree
Quick apply
Senior Executive Finance
OnActuate —Unknown, Haryana
- Full-time
- Remote
- Microsoft Excel
- Azure
- Microsoft Office
Quick apply
Principal BD - Process Manufacturing, AWS Industry Business Development
AWS India - Karnataka —Gurugram, Haryana
- Full-time
- Salesforce
- Public speaking
- Master's degree
Lead ServiceNow Developer
EPAM Systems, Inc. —Gurugram, Haryana
- JavaScript
- Scripting
- Software development
- Health insurance
- Paid time off
Senior ServiceNow Developer
EPAM Systems, Inc. —Gurugram, Haryana
- JavaScript
- Scripting
- Software development
- Health insurance
- Paid time off
Sales Prog & Incentive Mgmt Specialist
Accenture —Gurugram, Haryana
- Full-time
- Master's degree
- Team management
- Agile

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InP - Customer Service Associate II-Consumer ( International Voice Process )

FIS Global -
Gurugram, Haryana

Apply Now

Job details

Qualifications

Customer service
Call centre
12th Pass
Computer skills
Financial services
Communication skills

Full job description

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team:

It’s an amazing opportunity to join a Talented team of innovative and committed folks doing interesting work at the world’s largest global provider dedicated to financial technology solutions!

What you will be doing :

Provides customer support by phone, email or instant message to consumers. Serves as primary contact for inbound customer issues. Escalates more technical product-related issues to proper Product Support department.
Processes a high volume of consumer inquiries of FIS products and services and resolves a targeted percentage of those inquiries.
Troubleshoots customer problems, identifies root cause of problem and uses tool and resources appropriately to determine how to resolve customer problems.
When unable to resolve problems in a reasonable amount of time, will escalate to appropriate resource. Follows up on escalated issues with coaching and mentoring to learn appropriate solution and expand overall knowledge.
Tracks and documents inbound support requests and ensures proper notation of customer problems or issues.
Updates customer information and ensures accurate entry of contact information.
Meets standards of job, such as quality standards, adherence to schedule and average handle time.
May provide guidance and/or mentoring to less experienced Customer Service Associates - Consumer.
Other related duties assigned as needed.

What you will bring

Knowledge of the company’s products, services and business operations to enable resolution of customer inquiries
Excellent customer service skills that build high levels of customer satisfaction
Excellent verbal and written communication skills
Computer navigation and operation skills
Demonstrates effective people skills and sensitivities when dealing with others
Ability to work both independently and in a team environment

EDUCATION REQUIREMENTS
High school diploma or GED

FIS JOB LEVEL DESCRIPTION
Developing support role. Moderate skills with high level of proficiency. Responds to a high volume of inquiries about FIS’s products and services. Questions and issues are predominantly routine but associate must be able to deviate from standard scripts and procedures as needed. Is able to effectively calm upset customers and end a negative situation positively. May coach and share information with professionals with less experience and/or expertise. Works under close to general supervision with little latitude for independent judgment. May consult with senior peers and team leads to learn through experience. Typically requires two or more years of experience in a call center or customer service-related job in a service industry. One or more years financial services experience is preferable.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Apply Now

Refine Your Search

direct service provider jobs in haryana

InP - Customer Service Associate II-Consumer ( International Voice Process )

Security Officer II

Reliability & Maintenance Manager, INQC

DGM, Statistical Programming

Director, Real Estate Services, India

Lead / Senior SAP ABAP Consultant"

Sr. Cybersecurity Engineer

Senior Engineer – AWS

Data Centre Market Sector Leader - India

GN-IC-Comms and Media-Network Analytics- Manager

Senior Cybersecurity Risk Governance Analyst - 1647

Director Global Product Management & Upstream Marketing

Software Engineering Lead

Senior AWS Migration Engineer with Gen AI

Global Legal Associate

Senior Executive Finance

Principal BD - Process Manufacturing, AWS Industry Business Development

Lead ServiceNow Developer

Senior ServiceNow Developer

Sales Prog & Incentive Mgmt Specialist

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