West Bengal Customer care manager Jobs – 94 Open Jobs Today

Senior Recruiter
FACT Software Group —Kolkata, West Bengal
- ₹5,00,000 - ₹6,50,000 a year
- English
- Project management
- Recruiting
Store Manager
VETIC —Kolkata, West Bengal
- ₹25,070.77 - ₹50,677.05 a month
- Full-time
- Sales
- Inventory management
- Customer service
- Health insurance
Quick apply
Clinic Manager
Sunshine Manpower Solution And Services —Howrah, West Bengal
- ₹7,00,000 - ₹10,00,000 a year
- Customer service
- Analysis skills
- Communication skills
Customer Care Executive
Infytrics Buisness Solutions Pvt.Ltd. —Unknown, West Bengal
- English
- Computer skills
Quick apply
Territory Sales Manager
Beckman Coulter Life Sciences —Kolkata, West Bengal
- Full-time
- Remote
- Up to 50% travel
- Travel
- Automotive diagnostics
- Paid time off
- Work from home
Territory Sales Manager
Ingersoll Rand —Kolkata, West Bengal
- Sales
- Master's degree
- Presentation skills
Manager, Data Analytics
HSBC Global Services Limited —Kolkata, West Bengal
- Full-time
- Master's degree
- SQL
- Analysis skills
7d
Account Manager - Sales
Siemens —Durgapur, West Bengal
- Full-time
- Electrical experience
- Bachelor's degree
Food & Beverage Manager
Marriott International, Inc —Kolkata, West Bengal
- Full-time
- B.Sc
- 12th Pass
- Bachelor's degree
Clinical Application Specialist, APT (Hyderabad Location)
Radiometer —Kolkata, West Bengal
- Full-time
- Remote
- Doctoral degree
- Sales
- Master's degree
- Paid time off
- Work from home
14d
Area Sales Manager & Sales Executive
Auto Pickup Petro Chem —Kolkata, West Bengal
- CRM software
- Sales
- Microsoft Office
Senior Fund Administrator - Trade Transactions
HSBC Global Services Limited —Kolkata, West Bengal
- Full-time
- Microsoft Excel
- Finance
- Master's degree
23h
Front Line Manager - F&A - AP 4C
Genpact India Pvt. Ltd. —Kolkata, West Bengal
- Full-time
- Oracle
- Management
- English
Quick apply
Associate Director of Sales
Marriott International, Inc —Kolkata, West Bengal
- Full-time
- Sales
- B.Sc
- Bachelor's degree
Deputy General Manager - Services - Field Service (EZ)
Schneider Electric —West Bengal
- Online application
- Microsoft Powerpoint
- Microsoft Excel
- Salesforce
1d
Account Manager
Siemens —Kolkata, West Bengal
- Full-time
- Sales
- Salesforce
- HVAC
6d
Accounts Executive - AR Specialist
Mindshaft Media Pvt Ltd —Kolkata, West Bengal
- ₹15,000 - ₹25,000 a month
- Full-time
- Microsoft Excel
- English
- Bachelor's degree
Quick apply
9d
Assistant Manager Restaurant
Marriott International, Inc —Kolkata, West Bengal
- Full-time
- B.Sc
- 12th Pass
- Bachelor's degree
Director of Restaurant
Marriott International, Inc —Kolkata, West Bengal
- Full-time
- B.Sc
- 12th Pass
- Bachelor's degree
Manager - FWA
Aditya Birla Group —West Bengal
- Part-time

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Senior Recruiter

FACT Software Group
Kolkata, West Bengal

Apply Now

Job details

₹5,00,000 - ₹6,50,000 a year

Qualifications

English
Project management
Usability
Recruiting
Agile
Communication skills

Full job description

About FACT

At FACT, we believe that powerful, intuitive tools should be accessible to every business—no matter the size. Our flagship product, FACT ERP.NG, streamlines everything from accounting to inventory, helping over 100,000 users in 40+ countries run smarter, faster operations.

We combine deep technical expertise with a relentless focus on usability and customer success. Our team is small, agile, and deeply committed to solving real-world problems with elegant, scalable code

‍

About the role

Join FACT Software as our first dedicated recruiter—a unique opportunity to make a foundational impact as we scale our team to offer our AI-powered ERP solutions across South Asia and Southeast Asia. Your expertise will be crucial in helping us attract, engage, and hire the talented professionals who will shape the next chapter of our story.

In this high-impact role, you’ll be empowered to transform how we approach talent acquisition—from refining our recruiting processes to building a best-in-class candidate experience that reflects our values and ambitions. You’ll be hands-on in driving end-to-end hiring for roles critical to our growth, working closely with cross-functional leaders and making a real contribution from day one.

This role offers scope for career development. While the immediate focus is hands-on recruiting to meet ambitious growth targets, you’ll have the opportunity to take on greater responsibility and become a strategic partner to the senior leadership team as we expand. Your contributions will be instrumental in designing our long-term talent acquisition strategy and team.

‍

What you’ll do

Operate autonomously to manage the full recruiting lifecycle—from sourcing to onboarding within agreed-upon timelines.
Partner with hiring managers to define role requirements, headcount and develop hiring strategy based on best practices and proactive identify and anticipate future hiring needs.
Deliver a great candidate experience, reflected in positive candidate feedback (e.g. NPS score).
Communicate clearly and persuasively at all levels, confidently “managing up” by keeping leaders informed and advocating for what’s needed to excel.
Manage job postings, applicant tracking system, and recruitment reporting.
Improve hiring processes and track key recruitment metrics like cost per hire, time to hire and retention rates.
Manage relationships with headhunters and agencies to source roles where needed.
Assist with onboarding processes for the India team.

‍

Who we’re looking for

4+ years of full-cycle in-house recruiting experience
Fluent in English, with strong writing and speaking skills
Excellent communication and relationship-building skills
Highly independent and self-directed
Thrive in fast-paced, unstructured environments; deliver results with minimal supervision and strong self-direction.
Strong organizational and project management abilities. You care about processes and details when they matter, but don’t get stuck in the weeds.
Stay focused on key priorities and demonstrate resilience, consistently maintaining a positive attitude and composure in the face of setbacks
Approach challenges with creativity and determination, able to find innovative solutions in competitive talent markets.
Bonus: experience in tech, packaged software industry and hiring for technical roles

‍

What we offer

Compensation: Compensation will range from ₹5,00,000-6,50,000 per annum depending on candidate experience (negotiable for exceptional candidates).
Location: We require candidates to work onsite at our Indian headquarters in Kolkata.
Start date: We’d like a candidate to start as soon as possible after receiving an offer.

Apply Now

Refine Your Search

customer care manager jobs in west bengal

Senior Recruiter

Store Manager

Clinic Manager

Customer Care Executive

Territory Sales Manager

Territory Sales Manager

Manager, Data Analytics

Account Manager - Sales

Food & Beverage Manager

Clinical Application Specialist, APT (Hyderabad Location)

Area Sales Manager & Sales Executive

Senior Fund Administrator - Trade Transactions

Front Line Manager - F&A - AP 4C

Associate Director of Sales

Deputy General Manager - Services - Field Service (EZ)

Account Manager

Accounts Executive - AR Specialist

Assistant Manager Restaurant

Director of Restaurant

Manager - FWA

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