Karnataka Cycle specialist work from home Jobs – 49 Open Jobs Today

WFM Specialist
Telstra —Bengaluru, Karnataka
- Full-time
- Remote
- Agile
- Communication skills
- Work from home
3d
SPE-Claims HC
Cognizant —Bengaluru, Karnataka
- Full-time
- Remote
- Nursing
- B.Sc
- Analysis skills
- Health insurance
- Work from home
2d
HR Data Management Specialist (US Shift)
Applied Materials —Bengaluru, Karnataka
- Full-time
- Travel
- No travel
- Work from home
Business Development Executive
Infobrandz —Bengaluru, Karnataka
- ₹20,000 - ₹40,000 a month
- Part-time
- Remote
- Marketing
- English
- Business development
- Work from home
Social and Paid Media Manager
Astellas —Bengaluru, Karnataka
- Hybrid work
- Marketing
- Social media management
- English
- Work from home
7d
Refund Specialist - Medical Claims
Strivant Health —Mysuru, Karnataka
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Access
- Work from home
Data Engineer II, Supply Chain Analytics
ADSIPL - Karnataka —Bengaluru, Karnataka
- Full-time
- Java
- SQL
- AWS
Advanced Specialist–Kubernetes & Cloud Platform
Harman International —Bengaluru, Karnataka
- Rotational shift
- Azure
- Computer Science
- DevOps
1d
Senior Data Engineer
RemoteStar —Bengaluru, Karnataka
- Full-time
- SQL
- Agile
- Python
- Work from home
- Flexible schedule
Advanced Specialist - SAP MDG
Harman International —Bengaluru, Karnataka
- Management
- Computer Science
- Research
Speech therapist
The Association of People with Disability —Yadgir, Karnataka
- ₹5,00,000 - ₹7,00,000 a year
- Full-time
- Master's degree
- Travel
- Mentoring
AR Specialist - Physician Medical Claims
Strivant Health —Mysuru, Karnataka
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Access
Sr. Application Architect
AWS ProServe IN - Karnataka —Bengaluru, Karnataka
- Full-time
- Computer Science
- Java
- AWS
WFM Specialist
Telstra Business Technology Centre Perth South —Bengaluru, Karnataka
- Full-time
- Remote
- Agile
- Communication skills
- Work from home
3d
Production Development Specialist
ABB India Limited —Bengaluru, Karnataka
- Online application
- AutoCAD
- English
- Bachelor's degree
Quick apply
2d
Solution Architect for SAP BW4HANA & SAC
ABB Business Services Private Limited —Bengaluru, Karnataka
- Online application
- Computer Science
- Master's degree
- SQL
Quick apply
3d
Senior HR Generalist
Trane Technologies —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Human resources
- In-person
- AI
- Paid time off
- Work from home
2d
QUALITY & CONTINUOUS IMPROVEMENT SENIOR SPECIALIST
ABB Business Services Private Limited —Bengaluru, Karnataka
- Online application
- Microsoft Powerpoint
- Microsoft Excel
- Master's degree
Quick apply
3d

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SPE-Claims HC
Cognizant —Bengaluru, Karnataka
Maintain current knowledge of health care claims practices codes and payer guidelines so that configuration and adjudication decisions remain aligned with…
2d

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WFM Specialist

Telstra -
Bengaluru, Karnataka

Apply Now

Job details

Full-time
3 days ago

Benefits

Work from home

Qualifications

Agile
Communication skills

Full job description

Employment Type

Permanent

Closing Date

30 July 2026 11:59pm

Job Title

WFM Specialist

Job Summary

In the Process Support role, you’ll succeed by working collaboratively with stakeholders and process owners to assist in developing processes and procedures. Leveraging your high attention and process mapping skills, you will always be on the lookout for inefficiencies and opportunities to improve commercial, operational and customer metrics.

Job Description

About the team

We are building a community of people who are encouraged to bring their whole selves to work. In a market characterised by brutal levels of competitive intensity, sameness is the enemy, and difference is a source of competitive advantage. We don’t want you to join just to “fit in”, we want to you to bring your magnificent weirdness to work and Belong. One of the reasons we are interested in you is because we are excited by the impact you might have on our culture.

Focus of the Role

As the Process Support , you will monitor and drive effective contact centre performance

across all queues and contact types in real time to deliver outstanding customer service and drive

advocacy

You’ll be empowered to implement initiatives to deliver on improved performance, and contribute

significantly to programs of work to drive improvements in contact centre efficiency, stakeholder

management, incident management and process development.

In this role, you will have to ensure that the Belong Contact Centres meet customer expectations through effective real time monitoring and strategies and empower them to deliver on driving customer advocacy through supporting tools and processes. Provide stakeholders accurate and immediate reporting around drivers behind queue performance challenges through regular forums and comprehensive reporting.

Please note: This role works a rotating roster, initially across seven days and will be rostered between the hours of 7am – 8pm AEST 7 days per week, subject to change with operational needs.

Key responsibilities

Analyse intraday resourcing plans to identify gaps and customer experience risks.
Ensure mitigation plans are actioned and successful.
Ensure significant or recurring gaps are escalated to the appropriate stakeholders.
Create and own daily real time reporting and service level reviews.
Manage current day performance, drivers, impacts and actions from each channel function to mitigate
and align performance to expected levels and escalate as required.
Publish operational reporting to key stakeholders at regular intervals across 7 days/week.
Identify customer experience risks and trends at high level business unit level and at queue level, and
implement initiatives as required to deliver on improvements.
Be agile and take a 'big picture' approach to assess key opportunities to deliver on superior customer service, across a number of complex groups, whilst supporting any specific requirements for each group.
Own key programs of work and initiatives to deliver on the following streams: Incident Management,
Business Continuity Management, Stakeholder Capability, Real Time Performance Management,
Process Development and Governance.
Propose tactical solutions, queue movements, etc, to drive intraday operational efficiency
Effectively build networks and manage strong relationships with a broad and varied range of key stakeholders, to deliver on superior service for our customers and to implement initiatives and changes to support this.
Work and collaborate with colleagues’ cross company to drive change and obtain information
Excellent communication, external partner and stakeholder engagement
Design, build and automate, reports and dashboards
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Key Skills Required for Success

Strong understanding of workforce planning principles , including demand, capacity, shrinkage, and coverage modelling.
Ability to build schedules that are realistic, balanced, and executable , not just theoretically optimal.
Experience translating forecasts into practical rosters aligned to operational realities
High level of numerical accuracy and data discipline .
Ability to identify inconsistencies, errors, or unintended impacts within schedules.
Strong system hygiene across WFM tools, rosters, and leave records.
Ability to partner with operational leaders, HR, and Workforce Planning peers.
Takes end‑to‑end responsibility for assigned schedules or planning cycles.
Ability to identify inefficiencies, manual workarounds, or inconsistent rules.
Clear written and verbal communication.
Basic intraday awareness to support limited RTA backfill.

We fully support flexibility and choice at Telstra and what we offer is as unique as you. Will you choose to work from home, in a Telstra workspace, or on the go? A regional location or the CBD? We want you to work where, when, and how you are most engaged, safe, and productive – wherever in Australia that may be. #WFH #Remote #Flexibility

If you're excited about the opportunity to be part of a team, committed to delivering amazing experiences to our customers – this could be the role for you!

If you are looking to take the next step in your career, we want to hear from you!

As part of your application with Telstra, you may receive communications from us on +61 440 135 548 (for job applications in Australia) and +1 (623) 400-7726 (for job applications in the Philippines and India).

When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders and disabilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive.

As part of the hiring process, all identified candidates will undergo a background check, and the results will play a role in the final decision regarding your application.

We work flexibly at Telstra. Talk to us about what flexibility means to you. When you apply, you can share your pronouns and / or any reasonable adjustments needed to take part equitably during the recruitment process.

We are aware of current limitations with our website accessibility and are working towards improving this. Should you experience any issues accessing information or the application form, and require this in an alternate format, please contact our Talent Acquisition team on [email protected] or via the additional contact options found at www.telstra.com.au/careers/diversity-equity-and-inclusion/disability-employment

Apply Now

Refine Your Search

cycle specialist work from home jobs in karnataka

WFM Specialist

SPE-Claims HC

HR Data Management Specialist (US Shift)

Business Development Executive

Social and Paid Media Manager

Refund Specialist - Medical Claims

Data Engineer II, Supply Chain Analytics

Advanced Specialist–Kubernetes & Cloud Platform

Senior Data Engineer

Advanced Specialist - SAP MDG

Speech therapist

AR Specialist - Physician Medical Claims

Sr. Application Architect

WFM Specialist

Production Development Specialist

Solution Architect for SAP BW4HANA & SAC

Senior HR Generalist

QUALITY & CONTINUOUS IMPROVEMENT SENIOR SPECIALIST

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