Bengaluru, Karnataka Accenture Jobs – 13197 Open Jobs Today

RRN00016822 - Application Tech Support Practitioner Copy 01
Accenture —Bengaluru, Karnataka
- Weekend availability
- Software troubleshooting
- Customer service
- Microsoft Office
Application Support Engineer
Accenture —Bengaluru, Karnataka
- Full-time
- Software troubleshooting
- Analysis skills
- AI
Customer Service New Associate
Accenture —Bengaluru, Karnataka
- Full-time
- Customer service
- English
- Bachelor's degree
Procure to Pay Operations Analyst
Accenture —Bengaluru, Karnataka
- Full-time
- Finance
- Bachelor's degree
Application Support Engineer
Accenture —Bengaluru, Karnataka
- Full-time
- Software troubleshooting
- Bachelor's degree
- Software development
ISSRRN0001137 - Infra Tech Support Practitioner Copy 23
Accenture —Bengaluru, Karnataka
- Full-time
- Bachelor's degree
Custom Software Engineer
Accenture —Bengaluru, Karnataka
- Full-time
- JavaScript
- Software development
- APIs
7d
Web Developer
Accenture —Bengaluru, Karnataka
- Full-time
- Software troubleshooting
- JavaScript
- HTML
AI / ML Engineer
Accenture —Bengaluru, Karnataka
- Full-time
- Azure
- AWS
- Machine learning
Record to Report Ops Associate
Accenture —Bengaluru, Karnataka
- Full-time
- Microsoft Excel
- Microsoft Office
- 12th Pass
9d
RRN00016529 - Infra Tech Support Practitioner
Accenture —Bengaluru, Karnataka
- Full-time
- Bachelor's degree
Analyst- Program Management
Accenture —Bengaluru, Karnataka
- Full-time
- Microsoft Excel
- Master's degree
- Analysis skills
Business Analyst
Accenture —Bengaluru, Karnataka
- Full-time
- Research
- Analysis skills
- Communication skills
Procurement Practice Analyst
Accenture —Bengaluru, Karnataka
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Finance
IT Service Management Representative
Accenture —Bengaluru, Karnataka
- Full-time
- Communication skills
Client Service Delivery Lead
Accenture —Bengaluru, Karnataka
- Full-time
- Azure
- Management
- Analysis skills
Total Rewards Analyst
Accenture —Bengaluru, Karnataka
- Full-time
- Microsoft Excel
- Oracle
- Customer service
1h
Payroll Operations Associate
Accenture —Bengaluru, Karnataka
- Full-time
- Bachelor's degree
Learning Operations Associate
Accenture —Bengaluru, Karnataka
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- B.Sc
2d
Financial Planning & Analysis Representa
Accenture —Bengaluru, Karnataka
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Analysis skills
9d

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RRN00016822 - Application Tech Support Practitioner Copy 01

Accenture -
Bengaluru, Karnataka

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Job details

Full-time

Qualifications

Incident management
Software troubleshooting
BMC Remedy
Customer service
Technical support
Microsoft Office
Analysis skills
Remote access software
ServiceNow
Communication skills
Active Directory

Full job description

Summary: As an Application Tech Support Practitioner, you will serve as a vital link between clients and the systems or applications they utilize. Your typical day will involve engaging clients to understand their needs, addressing their concerns with precision, and ensuring that our high-quality systems operate seamlessly. You will leverage your exceptional communication skills to provide support and solutions, ensuring client satisfaction and system reliability.

Roles & Responsibilities:
Provide Level 1 (L1) Technical Support through the IT Service Desk.
Assist users in troubleshooting and resolving technical issues efficiently and effectively.
Log and document client interactions, issues, and resolutions in the ITSM tool.
Collaborate with team members to improve service delivery and enhance overall client experience.

Professional & Technical Skills:
Proficiency in Service Desk Management.
Solid understanding of incident management processes.
Experience with ITSM tools such as ServiceNow, BMC remedy, and other ticketing systems.
Hands-on knowledge of Microsoft 365 (O365), MS Office Suite, Active Directory, and general hardware/software troubleshooting.
Understanding of Service Level Agreements (SLAs) and ticket lifecycle.
Experience supporting remote users and using remote troubleshooting tools.
Excellent verbal communication skills with a neutral accent.
Strong written communication skills, including proper email etiquette.
Effective problem-solving and analytical skills.
Strong customer service orientation.
Ability to stay calm and composed under pressure, especially while handling irate customers and managing high call volumes.

Support Type & Working Hours:
Primary Mode of Support: Voice-based support, with additional assistance via email, chat, and remote desktop tools.
Shift Requirements: 24x7 support with 9.5-hour rotational shifts. Flexibility to work in different shifts as per roster is essential.
Work Location & Timing: Work from office, specifically during US/night shifts, including weekends and Indian public holidays as needed.
Work Schedule: Five-day work week, with weekly offs determined by the shift roster.

Additional Information:
Experience: 0–2 years in IT Service Desk or Technical Support.
Location: Position is based at our Bengaluru office.
Educational Qualification: Minimum 15 years of full-time education is mandatory.

Apply Now

Refine Your Search

accenture jobs in bengaluru, karnataka

RRN00016822 - Application Tech Support Practitioner Copy 01

Application Support Engineer

Customer Service New Associate

Procure to Pay Operations Analyst

Application Support Engineer

ISSRRN0001137 - Infra Tech Support Practitioner Copy 23

Custom Software Engineer

Web Developer

AI / ML Engineer

Record to Report Ops Associate

RRN00016529 - Infra Tech Support Practitioner

Analyst- Program Management

Business Analyst

Procurement Practice Analyst

IT Service Management Representative

Client Service Delivery Lead

Total Rewards Analyst

Payroll Operations Associate

Learning Operations Associate

Financial Planning & Analysis Representa

I want to receive the latest job alerts for accenture in bengaluru, karnataka

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