Dl Customer support associate Jobs – 46 Open Jobs Today

CRM Associate
PinnacleU —Delhi
- Full-time
- Microsoft Excel
- Customer service
- Analysis skills
Quick apply
Advanced Operations Engineer
K2 Services LLC —Delhi, Delhi
- ₹58,073 - ₹1,47,862 a year
- Weekend availability
- Computer Science
- Software troubleshooting
- Customer service
Quick apply
Portuguese Language Specialist
Tata Consultancy Services —Delhi
- Full-time
- Microsoft Office
- 12th Pass
- Bachelor's degree
Field HR
Burman Hospitality —Delhi
- Customer service
- Master's degree
- Conflict management
Member Support Agent (Tamil)
Careers at Tide —Delhi, Delhi
- Google Suite
- Customer service
- English
- Health insurance
- Life insurance
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Customer Support specialist-International voice
Novus automation Pvt Ltd —Delhi
Role: Handle inbound/outbound international customer queries via voice; meet quality & TAT targets. Requirements: Grad/Undergrad, minimum 1 year international…
₹3,00,000 - ₹8,00,000 a year
Quick apply
Customer Care Executive
KLJ Paraflex India Ltd —Delhi, Delhi
Raise service requests for changes like address, nominee, mode change, etc. This is a pure inbound voice process with fixed day shift. Upsell/Cross-sell (Soft).
₹18,000 - ₹25,000 a month
Quick apply

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CRM Associate

PinnacleU
Delhi

Quick apply

Job details

Full-time

Qualifications

Microsoft Excel
Customer service
Analysis skills
Communication skills
Negotiation

Full job description

Your eyes are peeled for a technology startup that is bringing innovative and palpable change to the built world. You’re passionate about affecting consumer behavior in a way that’s good for our communities and our planet. And if you’re fueled by the idea of applying technology to make a positive impact, look no further. As a customer experience specialist, you’ll be the first line of defense to ensure that the feeling of traveling is as good as the feeling of arriving for our customers. Problem statement Pre-empting customer needs and delighting them whenever they need any support from us. Responsibilities Serves customers by providing product and service information and resolving product and service problems. Attracts potential customers by answering product and service questions and suggesting information about other products and services. Opens customer accounts by recording account information. Maintains customer records by updating account information. Resolve product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution. Maintains financial accounts by processing customer adjustments. Recommends potential products or services to management by collecting customer information and analyzing customer needs. Prepares product or service reports by collecting and analyzing customer information. Contributes to team effort by accomplishing related results as needed. Requirements Preferred experience of at least 1 year within Sales or Customer Service, if you don’t have prior work experience in Customer Service but our problem statement resonates with you, we’re willing to hear you out Tech-savvy. We don’t expect you to know how to code, but you’ll be building solutions on no-code platforms. We want you to understand what that means. Strong process orientation & documentation ethic. Familiarity with excel/sheets is a must. Good analytical skills will give you a strong advantage We support our customers 24*7, and as a part of this team, you’ll be expected to work during US hours to support our customers It is a 5-day working week and those two days away from work would mostly be on weekdays Your team and our customers are depending on you for real-time support. We want someone who takes this seriously and is dependable. Growth mindset and willingness to learn Willingness to roll up your sleeves and do whatever it takes to solve the problem you’re working on Excellent communication skills and ability to collaborate with a remote team Empathy for the customer. If you’re someone who treats every customer like a ticket to be solved, then we’re not a good fit for you Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems Ability to learn about products and services and describe/explain them to prospects Outstanding negotiation skills with the ability to resolve issues and address complaints

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customer support associate jobs in dl

CRM Associate

Advanced Operations Engineer

Portuguese Language Specialist

Field HR

Member Support Agent (Tamil)

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