Arkose Labs is on a mission to create an online environment where all consumers are protected from spam and abuse. As a Fast Company 2025 Best Workplace for Innovators, we provide a proactive fraud deterrence platform, Arkose Titan, designed to neutralize modern attacks powered by Agentic AI and LLMs. By combining proprietary intelligence with dynamic friction, we undermine attacker ROI to protect global giants like Microsoft, Meta, and Roblox. Headquartered in San Mateo, CA, we maintain a global presence across APAC, Central and South America, and EMEA.
We're looking for a Product Manager to own and drive automation within our detection and mitigation systems. This role sits at the intersection of product strategy, data analysis, and machine learning operations, you'll be responsible for identifying opportunities to automate threat response, validating those opportunities through rigorous data analysis, and working closely with data scientists and engineers to bring automation solutions to production.
This is a hands-on, technically-oriented PM role. You'll spend significant time in the data yourself—validating hypotheses, understanding detection performance, and ensuring that automation investments deliver measurable impact against evolving attack patterns.
Product Strategy & Roadmap
- Identify and prioritize automation opportunities based on attack trends, operational efficiency gains, and customer impact
- Define success metrics and track performance of automation features post-launch
- Build business cases grounded in quantitative evidence—expected detection improvements, false positive trade-offs, operational cost reductions
Data Analysis & Opportunity Validation
- Conduct hands-on analysis of detection data, traffic patterns, and attack signatures to identify automation opportunities
- Work with telemetry and truth data to validate that proposed automation will perform as expected before engineering investment
Cross-Functional Collaboration
- Partner with ML researchers & analysts to translate detection research into productized automation capabilities
- Work with engineering teams to scope, prioritize, and deliver automation features on schedule
- Collaborate with SOC and customer-facing teams to understand operational pain points and incorporate feedback into product direction
Stakeholder Engagement
- Communicate automation strategy and progress to executives, customers, and internal stakeholders
- Gather customer feedback and market insights to inform product direction
- Support sales and solutions teams with technical context on automation capabilities
- 5+ years of product management experience in security, fraud prevention, or data-intensive B2B SaaS products
- Strong data analysis capability you're comfortable writing SQL, analyzing large datasets, and drawing actionable conclusions from ambiguous data
- Experience working with ML/data science teams: you understand how models are trained, validated, and deployed, and can translate research into product requirements
- Hands-On Technical Drive:You are able to leverage LLMs and tools like Claude Code for analysis, prototyping and understanding code, and take ownership of complex problems, driving solutions forward with resourcefulness and urgency
- Technical fluency: able to engage deeply with engineers on system design, trade-offs, and feasibility
- Proven ability to define and ship products from concept through launch, with measurable business impact
- Excellent communication skills: able to articulate complex technical concepts to diverse audiences and build alignment across stakeholders
- Experience in bot detection, fraud prevention, or cybersecurity domains
- Familiarity with detection systems, classification pipelines, or anomaly detection
- Proficiency with data tools beyond SQL (Python, notebooks, visualization tools)
- Experience with Agile methodologies (Scrum, Kanban) and tools like JIRA/Confluence
- Advanced degree in a technical or business field
At Arkose Labs, our technology-driven approach enables us to make a substantial impact in the industry, supported by a robust customer base consisting of global enterprise giants such as Microsoft, Roblox, and more. We're not just a company; we're a collaborative ecosystem where you will actively partner with these influential brands, tackling the most demanding technical challenges to safeguard hundreds of millions of users across the globe.
Why do top tech professionals choose Arkose Labs?
Cutting-Edge Technology: Our high-efficacy solutions, backed by solid warranties, attract leading, global enterprise clients.Innovation and Excellence: We foster a culture that emphasizes technological innovation and the pursuit of excellence, ensuring a balanced and thriving work environment.Experienced Leadership: Guided by seasoned executives with deep tech expertise and a history of successful growth and equity events.Ideal Size: We're structured to be agile and adaptable, large enough to provide stability, yet small enough to value your voice and ideas.
Join us in shaping the future of technology. At Arkose Labs, you're not just an employee; you're part of a visionary team driving global change
The most recognizable brands in the world select Arkose Labs, including Roblox, Microsoft, Adobe, Expedia, Snap and Meta.
We value your unique contributions, perspectives, and experiences. Be part of a diverse and high-performing environment that prioritizes collaboration, excellence, and inclusion. We hire the best, focus on their professional development, and offer support for continuing education.
We value:
- People: first and foremost they are our most valuable resource. Our people are independent thinkers who make data driven decisions and take ownership and accountability in all the things they do.
- Team Work. We demonstrate respect, trust, integrity, and communicate openly with a positive can do attitude and constructively challenge one another
- Customer Focus. We empathize with our customers and obsess about solving their problems
- Execution with precision, professionalism and urgency
- Security. It's the lens through which we implement our processes, procedures, and programs
Benefits:
- Competitive salary + Equity
- Beautiful office space with many perks
- Robust benefits package
- Provident Fund
- Accident Insurance
- Flexible working hours and work from home days to support personal well-being and mental health
Arkose Labs is an Equal Opportunity Employer that makes employment decisions without regard to race, color, religious creed, national origin, ancestry, sex, pregnancy, sexual orientation, gender, gender identity, gender expression, age, mental or physical disability, medical condition, military or veteran status, citizenship, marital status, genetic information, or any other characteristic protected by applicable law. In addition, Arkose Labs will provide reasonable accommodations for qualified individuals with disabilities.
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