Hamdard Nagar Delhi Delhi Customer care specialist Jobs – 83 Open Jobs Today

Marketing Specialist - Web analytics and Digital Strategy
Optum —Gurugram, Haryana
- Full-time
- Microsoft Excel
- Marketing
- SQL
- Health insurance
SBU HEAD – CRITICAL CARE
Fresenius Medical Care —Gurugram, Haryana
- Full-time
- Master's degree
- Business Administration
- MBA
Associate- Customer Service (COE)
Alight —Gurugram, Haryana
- Night shift
- Customer service
- Analysis skills
- Bachelor's degree
- Paid sick time
Contact Center Specialist
Ameriprise Financial —Noida, Uttar Pradesh
- Full-time
- Customer service
- Bachelor's degree
- Financial services
- Work from home
Manager Customer Experience Workforce Management & Business Intelligence
FedEx AMEA —Gurugram, Haryana
- Full-time
- Computer Science
- Customer service
- B.Sc
7d
Contact Center Specialist
Ameriprise India —Noida, Uttar Pradesh
- Full-time
- Customer service
- Bachelor's degree
- Financial services
Senior QA & Testing Engineer/Manager
Product and Technology —Noida, Uttar Pradesh
- Full-time
- Azure
- DevOps
- Health insurance
1d
Senior Quality Assurance Engineer
Product and Technology —Noida, Uttar Pradesh
- Full-time
- JavaScript
- APIs
- Agile
- Health insurance
13d
Project Engineering Management, Staff Engineer
Synopsys —Noida, Uttar Pradesh
- Doctoral degree
- Master's degree
- Project management
- Health insurance
1d
Senior Quality Engineer - Salesforce
Product and Technology —Noida, Uttar Pradesh
- Full-time
- Salesforce
- DevOps
- APIs
- Health insurance
Senior Salesforce developer
Product and Technology —Noida, Uttar Pradesh
- Full-time
- Computer Science
- Salesforce
- Analysis skills
- Health insurance
13d
Renewals Specialist
Wroffy Technologies —Gurugram, Haryana
- Full-time
- Microsoft Office
Executive - D365 Admin Support - 6 Months
Finance, Procurement, Legal, Privacy, Property —Noida, Uttar Pradesh
- Microsoft Excel
- Salesforce
- English
- Health insurance
Sr Subject Matter Expert (Support&Ops)
HCLTech —Noida, Uttar Pradesh
- Oracle
- English
- Databases
Applications Development Module Lead
TELUS Digital —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- Computer Science
- B.Sc
- Master's degree
Area SV Coordinator Sales Execution
Hapag-Lloyd AG —West District, Delhi
- Sales
- Customer service
- Salesforce
Senior Manager, Marketing Operations
Daxko —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- Marketing
- Salesforce
- SQL
Solution Area Specialists - Biz Apps
Microsoft —Gurugram, Haryana
- Full-time
- Computer Science
- Sales
- Master's degree
Senior Therapy Development Specialist
Medtronic —Gurugram, Haryana
- Full-time
- Project management
- Bachelor's degree
Senior UiPath Developer
Product and Technology —Noida, Uttar Pradesh
- Full-time
- Computer Science
- DevOps
- Analysis skills
- Health insurance

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Marketing Specialist - Web analytics and Digital Strategy

Optum -
Gurugram, Haryana

Apply Now

Job details

Full-time

Benefits

Health insurance

Qualifications

Power BI
Microsoft Excel
Web analytics
Business intelligence
Marketing
Information Systems
SQL
Analysis skills
Presentation skills
Bachelor's degree
Digital marketing
Data visualization
Google Analytics
Communication skills
Adobe Analytics
Analytics

Full job description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

We are seeking a Channel Specialist - Web Analytics & Digital Strategy to drive data-informed decision-making across digital channels. This role will be responsible for website analytics, performance reporting, dashboard creation, data management, and generating actionable insights to optimize digital experiences and business outcomes. The ideal candidate will combine strong analytical capabilities with business acumen to translate complex data into clear recommendations for stakeholders.

Primary Responsibilities:

Web Analytics & Performance Measurement
- Monitor and analyze website performance metrics, user behavior, traffic trends, engagement, and conversion data
- Identify opportunities to improve digital channel performance and user experience through data-driven insights
- Track and measure KPIs across various digital properties and marketing initiatives
- Support optimization efforts by evaluating the effectiveness of content, campaigns, and digital experiences
Data Management & Reporting
- Collect, validate, and manage data from multiple digital and business sources to ensure reporting accuracy
- Develop, maintain, and automate recurring reports to provide timely performance visibility
- Ensure data integrity, consistency, and governance across reporting frameworks
- Partner with stakeholders to define reporting requirements and success metrics
Dashboard Development & Visualization
- Design and maintain interactive dashboards using Power BI, Excel, and other reporting tools
- Present complex data in a clear, meaningful, and actionable format for business and leadership audiences
- Create executive-level reporting and visualizations to support strategic decision-making
- Continuously enhance dashboards and reporting capabilities to improve business insights
Insights & Digital Strategy
- Synthesize data from multiple sources to identify trends, opportunities, risks, and performance drivers
- Translate analytics findings into actionable recommendations that support digital and channel strategies
- Collaborate with marketing, web, product, and analytics teams to optimize digital experiences and customer journeys
- Support strategic planning through forecasting, trend analysis, and performance reviews
Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

Bachelor's degree in Analytics, Business, Marketing, Information Systems, Statistics, or a related field
5+ years of experience in web analytics, digital strategy, business intelligence, or data analysis
Solid experience in website analytics, dashboard development, and performance reporting
Advanced proficiency in Excel and Power BI
Proven ability to analyze large datasets and turn findings into actionable business insights
Proven excellent communication and presentation skills with experience supporting leadership stakeholders
Proven solid problem-solving, analytical, and stakeholder management skills

Preferred Qualifications:

Undergraduate degree or equivalent experience
Experience working with web analytics platforms such as Google Analytics, Adobe Analytics, or similar tools
Experience with data visualization best practices and KPI framework development
Familiarity with SQL, customer data platforms, or enterprise reporting environments
Knowledge of digital marketing metrics, customer journeys, and channel performance measurement

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Apply Now

Refine Your Search

customer care specialist jobs in hamdard nagar delhi delhi

Marketing Specialist - Web analytics and Digital Strategy

SBU HEAD – CRITICAL CARE

Associate- Customer Service (COE)

Contact Center Specialist

Manager Customer Experience Workforce Management & Business Intelligence

Contact Center Specialist

Senior QA & Testing Engineer/Manager

Senior Quality Assurance Engineer

Project Engineering Management, Staff Engineer

Senior Quality Engineer - Salesforce

Senior Salesforce developer

Renewals Specialist

Executive - D365 Admin Support - 6 Months

Sr Subject Matter Expert (Support&Ops)

Applications Development Module Lead

Area SV Coordinator Sales Execution

Senior Manager, Marketing Operations

Solution Area Specialists - Biz Apps

Senior Therapy Development Specialist

Senior UiPath Developer

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