Hamdard Nagar Delhi Delhi Customer care specialist Jobs – 98 Open Jobs Today

Sales | Executive – Patient Care Specialist
Eyemantra —Paschim Vihar, Delhi, Delhi
- ₹25,000 - ₹35,000 a month
- CRM software
- Sales
- English
QA & Testing Engineer
Product and Technology —Noida, Uttar Pradesh
- Full-time
- Azure
- Computer Science
- Bachelor's degree
- Health insurance
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Adaptive Planning Specialist
TELUS Digital —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Salesforce
Tower Lead - ServiceNow
Product and Technology —Noida, Uttar Pradesh
- Full-time
- SharePoint
- Health insurance
1d
Senior RAS Training Specialist
Medtronic —Gurugram, Haryana
- Full-time
- Up to 50% travel
- English
- Bachelor's degree
12d
Senior Quality Engineer - Salesforce
Product and Technology —Noida, Uttar Pradesh
- Full-time
- Salesforce
- DevOps
- APIs
- Health insurance
SAP FICO Specialist
TELUS Digital —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- SQL
- Accounting
- APIs
Contact Center Specialist
Ameriprise Financial —Noida, Uttar Pradesh
- Full-time
- Customer service
- Bachelor's degree
- Financial services
- Work from home
Senior Specialist - Regulatory Reporting SME
S&P Global —Gurugram, Haryana
- Email
- Microsoft Excel
- Data analysis skills
- SQL
- Health insurance
- Paid time off
Sr Subject Matter Expert (Support&Ops)
HCLTech —Noida, Uttar Pradesh
- Oracle
- English
- Databases
SBU HEAD – CRITICAL CARE
Fresenius Medical Care —Gurugram, Haryana
- Full-time
- Master's degree
- Business Administration
- MBA
Senior Manager, Marketing Operations
Daxko —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- Marketing
- Salesforce
- SQL
Technical Project Specialist - PMO
R1 RCM, Inc. —Noida, Uttar Pradesh
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- PMP
Unit Manager - Operations
MetLife —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- Nursing
- Medicine
- Doctoral degree
Project Management Specialist II
Hollister Global Business Services India Private L —Gurugram, Haryana
- PMP
- Engineering
- Master's degree
Senior Quality Assurance Engineer
Product and Technology —Noida, Uttar Pradesh
- Full-time
- JavaScript
- APIs
- Agile
- Health insurance
14d
Account Executive Gurugram, India Sales
WEchartered Consultancy —Gurugram, Haryana
- Remote
- Sales
- Salesforce
- English
- Health insurance
- Flexible schedule
12d
Associate- Customer Service (COE)
Alight —Gurugram, Haryana
- Night shift
- Customer service
- Analysis skills
- Bachelor's degree
- Paid sick time
Marketing Specialist - Web analytics and Digital Strategy
Optum —Gurugram, Haryana
- Full-time
- Microsoft Excel
- Marketing
- SQL
- Health insurance
Applications Development Module Lead
TELUS Digital —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- Computer Science
- B.Sc
- Master's degree

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Sales | Executive – Patient Care Specialist

Eyemantra
Paschim Vihar, Delhi, Delhi

Apply Now

Job details

₹25,000 - ₹35,000 a month

Qualifications

CRM software
Sales
English
Microsoft Office
Sales
Medical sales
Bachelor's degree
Organisational skills
Computer skills
Hindi
Communication skills

Full job description

Paschim Vihar, Delhi In-office 2+ yrs INR 25,000 – 35,000

Job Summary:

We are looking for a motivated and dynamic Executive – Patient Care Specialist with a focus on Sales to join our team at Eye Mantra in Delhi. This role combines patient care with a strong focus on sales, where you will be responsible for assisting patients in their eye care journey, addressing inquiries, providing information about treatments and services, and actively promoting and selling our products and services. The ideal candidate will have excellent communication skills, a passion for patient care, and a proven track record in sales.

Key Responsibilities:

Patient Care and Communication:
- Provide exceptional patient care and service throughout their visit to the clinic.
- Address patient queries regarding treatments, procedures, and services offered at Eye Mantra.
- Educate patients about eye care services, treatment options, and aftercare instructions.
- Assist in appointment scheduling, follow-ups, and reminders to ensure seamless patient experience.
- Ensure a comfortable and welcoming environment for patients, addressing any concerns promptly.
Sales and Service Promotion:
- Actively promote and sell eye care services such as consultations, surgeries, and corrective lens solutions (glasses, contact lenses, etc.).
- Suggest and cross-sell relevant products and services to patients based on their needs (e.g., eye tests, vision correction, and other treatments).
- Achieve monthly sales targets by promoting products and services in a consultative manner.
- Maintain a clear understanding of the products and services offered to effectively communicate benefits and value to patients.
Customer Relationship Management:
- Build and maintain strong relationships with patients, ensuring that they receive top-quality care and service.
- Maintain regular communication with patients to ensure follow-ups and retention.
- Keep accurate records of patient interactions, sales transactions, and service requests.
Coordination with Medical Staff:
- Work closely with doctors, optometrists, and other healthcare professionals to provide seamless care for patients.
- Ensure all necessary documentation and records are completed in a timely manner.
- Ensure that all patient concerns are communicated effectively to the relevant medical staff and addressed.
Administrative and Reporting Duties:
- Update patient records in the system accurately, ensuring confidentiality and adherence to legal requirements.
- Prepare and maintain sales reports, tracking performance against targets and KPIs.
- Assist in maintaining stock levels of patient care products (glasses, contact lenses) and ensure they are properly displayed and marketed.

Requirements:

Education:
- Bachelor’s degree in any field (preferably in Healthcare, Sales, or Business Administration).
- Certifications or training in sales, customer care, or healthcare would be a plus.
Experience:
- Minimum 1–3 years of experience in a sales or patient care role, preferably in healthcare, hospitals, or optical clinics.
- Proven track record of achieving sales targets or experience in a customer-facing sales role.
- Experience in handling patient inquiries, providing information, and converting leads into sales.
Skills:
- Strong verbal and written communication skills with the ability to interact effectively with patients.
- Customer-focused with the ability to handle patient concerns and complaints in a professional manner.
- Ability to work under pressure and meet sales targets.
- Good organizational skills with attention to detail and ability to maintain accurate records.
- Proficiency in using CRM software, MS Office, and basic computer skills.

Preferred Skills:

Previous experience in optical sales, healthcare sales, or medical sales.
Familiarity with eye care products (glasses, contact lenses) and treatments would be an advantage.
Ability to speak multiple languages (especially Hindi or English) is a plus.

Apply Now

Refine Your Search

customer care specialist jobs in hamdard nagar delhi delhi

Sales | Executive – Patient Care Specialist

QA & Testing Engineer

Adaptive Planning Specialist

Tower Lead - ServiceNow

Senior RAS Training Specialist

Senior Quality Engineer - Salesforce

SAP FICO Specialist

Contact Center Specialist

Senior Specialist - Regulatory Reporting SME

Sr Subject Matter Expert (Support&Ops)

SBU HEAD – CRITICAL CARE

Senior Manager, Marketing Operations

Technical Project Specialist - PMO

Unit Manager - Operations

Project Management Specialist II

Senior Quality Assurance Engineer

Account Executive Gurugram, India Sales

Associate- Customer Service (COE)

Marketing Specialist - Web analytics and Digital Strategy

Applications Development Module Lead

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